Sr. Support Technician

2 weeks ago

New York, United States CBTS Full time

Role:

Sr. Support / Help Desk Technician Type:

CTH Location:

Reading, PA – onsite 5 days/week Top Skills:

Strong upper level troubleshooting skills, networking/VLans and Windows servers-- DNS, DHCP, GPOs and inheritance. Note:

This is a transition role between help desk and systems analyst so we want strong troubleshooting skills and familiarity with AD, networking, Windows servers-- DNS, DHCP, GPOs and inheritance.

Position Summary: The IT Help Desk Technician III will install, configure, and manage the organization’s personal computer, software, and related peripherals. They will contribute to department projects including upgrades and migrations. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Essential Job Functions: To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Follow Helpdesk processes and procedures to meet or exceed Helpdesk Support metrics. Review Helpdesk Support history looking for service and process improvements. Configure install, upgrade, and maintain hardware such as computers, laptops, printers, phones, and other peripherals. Perform software and application installation and upgrades. Responsible for researching, evaluating, testing software/applications and hardware. Analyze and monitors personal computer activity to ensure optimal performance and perform necessary maintenance to support optimal availability. Train users on software and equipment usage. Communicates standards for use, operations, and security of network, personal computers, and data. Create and manage Active Directory objects and group policies. Diagnose and resolve end-user hardware and software computer problems in a timely fashion. Document technical processes and troubleshooting guidelines. Participate in the analysis and selection of new technology required for expanding computing needs throughout the organization. Participate in process improvement projects such as migrations and upgrades. Work with competing vendors to determine the best selection based on price, technical functionality, durability, manufacturer support and manufacturer.

Qualifications: The qualifications listed below are representative of the knowledge, skill, and/or ability required. Associate degree in an information technology related field and 3 years’ experience or equivalent work experience. Experience with the following hardware/software/technologies: PC Hardware Microsoft Office 365 (Word, PowerPoint, Excel, OneNote, etc.) Windows OS (10,7) Microsoft Windows Servers, TCP/IP, & VMWare to include DNS, DHCP, printing, and firewall. Good grasp of networking and switching especially VLANS and troubleshooting Group Policy Objects in AD, inheritance, and troubleshooting. Microsoft Azure Working knowledge of server hardware. Demonstrated experience in troubleshooting and resolving technical problems. Demonstrated ability to work independently in a deadline-oriented environment. Clear and concise verbal and written communication skills. Travel to job site locations and vendors as required, with proper documentation needed for independent travel. (Credit card, valid driver’s license, passport).

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to perform the duties normally associated with office work including sitting, standing, walking, and use of computer printers, copiers, and telephone during a normal eight (8) hour workday. Occasionally required to climb, balance, stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.

*Must be local to or in surrounding areas to Reading, PA.

  • IT Sr. SAP Analyst. Support

    1 week ago

    New York, United States Corning Incorporated Full time

    Corning Incorporated (Corning, NY) seeks IT Sr. SAP ; Support transformation program for customized SAP software; translate business requirements & enterprise architecture into software/technical solutions; work w/ solution architects to configure/evaluate/validate/deploy solutions; write functional...

  • Senior Desktop Support Technician

    12 hours ago

    New York, United States Apex Systems Full time

    Apex Systems Inc. is currently hiring a Sr. Desktop Support Technician role for one of our growing healthcare clients in the south Denver metro area. This position provides installation, administration and support in a health care setting such as supporting PC and printer hardware, operating systems, software applications, and peripherals. Coordinates the...

  • Sr Associate, Equity Investment Mgmt. Support

    6 days ago

    New York, United States ORIX USA LP. Full time

    INVESTMENT ORIX USA LP. NY, NY, Sr Associate, Equity Investment Mgmt. Support evaluation, structuring, negotiation, & financing transactions. Perform credit investment research, financial analy-sis valuation & modeling industry analysis & diligence. $155,000 - $180,000/year.   Apply online at ...

  • Sr Associate, Equity Investment Mgmt. Support

    2 weeks ago

    New York, New York, United States ORIX USA LP. Full time

    INVESTMENTORIX USA LP. NY, NY, Sr Associate, Equity Investment Mgmt. Support evaluation, structuring, negotiation, & financing transactions. Perform credit investment research, financial analy-sis valuation & modeling industry analysis & diligence. $155,000 - $180,000/year. Apply online at working-at-orix/ Req # R T Jobs , Location:New York, NY

  • Senior Desktop Support, IT Support Technician

    4 days ago

    New York, United States Sirius XM Holdings Inc. Full time

    The Senior Desktop Support, IT Support Technician is responsible for the day-to-day technical support for all SiriusXM end user hardware and software needs, including employees, contractors and qualified vendors. This covers support of all SiriusXM b Support Technician, IT, Desktop Support, Support, Technician, Technical Support, Technology

  • Sr. I Technician

    3 weeks ago

    New York, United States NYU Langone Health Full time

    We have an exciting opportunity to join our team as a Sr. I Technician. In this role, the successful candidate will provide advanced expertise in a complex professional discipline. Provides and maintains a reliable technical infrastructure to effectively serve the customer community. This may include running, maintaining, and troubleshooting systems,...

  • IS Support Technician

    2 weeks ago

    New York, United States Velocity Search Group Full time

    Our client, a professional services company located in Battery Park, NY is seeking an IT Support Technician. The IS Support Technician provides second level support to end-users regarding IT incidents and service requests. This role is critical in meeting the Department objectives for providing high quality customer service and technical support for...

  • IT Support Technician

    3 days ago

    New York, United States Cypress HCM Full time

    Job DescriptionJob DescriptionIT Support Technician ContractorOur client is looking for an IT Operations Specialist to assist with on-site desktop support. This technician will work closely with the Technical Operations team and Support Specialists to provide world-class support to the internal workforce. Responsibilities include provisioning computers,...

  • IT Support Technician

    2 days ago

    New York, United States First Tek, Inc. Full time

    Position: IT Support TechnicianLocation: New York (Monday – Thursday)A major entertainment company has an opportunity available for an IT Operations Specialist to assist with on-site desktop support. This technician will work closely with N-Tech Operations and Support Specialists to provide world-class support to their workforce. Responsibilities include...

  • IT Support Technician

    3 days ago

    Niskayuna, New York, United States Core BTS, INC. Full time

    Job Description Core BTS seeks an IT Support Technician to provide levels 1-2 troubleshooting and support in an education setting. The support technician will work under the direction of Director of Technology. Primary duties include: •             Assist teachers to enhance learning through improved integration of technology. Assist...

  • AV Support Technician

    1 week ago

    New York City, United States Latitude, Inc. Full time

    As an AV Support Technician, you'll be at the forefront of our audiovisual operations. You'll provide technical support for meetings, events, and presentations, ensuring that our AV systems run smoothly. Your expertise and problem-solving skills will Support Technician, Technician, Technical Support, Support, Audiovisual, Operations, Technology, Staffing

  • L2 Support Technician

    7 hours ago

    New York, New York, United States The New School Full time

    L2 Technician is a support position in the Information Technology department responsible for dedicated on-site and remote technical support for the New School community. L2 Technicians are customer-facing and must utilize effective customer service and communication skills to troubleshoot and resolve various technical issues. This is a union position...

  • Sr. Reinsurance Business Analyst

    4 days ago

    New York, United States Saransh Full time

    Role: Sr. Reinsurance Business Analyst / Support Location: NYC, NY (Day 1 Onsite) Contract Is this the role you are looking for If so read on for more details, and make sure to apply today. Description: Support the setup of Multinational and Reinsurance agreements in Company systems. Set up and monitor Treaty agreements. Oversee and monitor...

  • Sr. Reinsurance Business Analyst

    3 weeks ago

    New York, United States Saransh Inc Full time

    Role: Sr. Reinsurance Business Analyst / Support Location: NYC, NY (Day 1 Onsite)ContractDescription:Support the setup of Multinational and Reinsurance agreements in Company systems.Set up and monitor Treaty agreements.Oversee and monitor Marine-related calculations and Treaty attachment points.Coordinate Transactional Audits and Data calls from direct and...

  • Sr. Reinsurance Business Analyst

    1 month ago

    New York, United States Saransh Inc Full time

    Role: Sr. Reinsurance Business Analyst / Support Location: NYC, NY (Day 1 Onsite)ContractDescription:Support the setup of Multinational and Reinsurance agreements in Company systems.Set up and monitor Treaty agreements.Oversee and monitor Marine-related calculations and Treaty attachment points.Coordinate Transactional Audits and Data calls from direct and...

  • Sr. Reinsurance Business Analyst

    3 weeks ago

    New York, United States Saransh Inc Full time

    Role: Sr. Reinsurance Business Analyst / Support Location: NYC, NY (Day 1 Onsite)ContractDescription:Support the setup of Multinational and Reinsurance agreements in Company systems.Set up and monitor Treaty agreements.Oversee and monitor Marine-related calculations and Treaty attachment points.Coordinate Transactional Audits and Data calls from direct and...

  • Sr Developer

    2 weeks ago

    New York, United States IPG Health Full time

    Job DescriptionThe Sr. Developer is a multi-skilled position with 7+ years working experience in enterprise system integrations and migrations. This position will focus on HR projects with various development tasks such as: analyzing, designing, developing, and deploying solutions in one or more programming languages (e.g., C#, .NET, Python) for Azure based...

  • Sr Developer

    3 days ago

    New York, United States McCann Health London Full time

    Job Description The Sr. Developer is a multi-skilled position with 7+ years working experience in enterprise system integrations and migrations. This position will focus on HR projects with various development tasks such as: analyzing, designing, developing, and deploying solutions in one or more programming languages (e.g., C#, .NET, Python ) for Azure...

  • Desktop Support Technician

    4 days ago

    New York, United States Rishabh RPO Full time

    Job DescriptionJob DescriptionJob Title: Desktop Support Technician Location: New York, NY 10017 - OnsiteDuration: 6 months CTHRate: $41 HourlyDescription:**This is a desktop contractor that will need to be on-site 5 days a week to help with projects and other desktop support items.**NOTES From Manager:5 years Desktop Support ExperienceNot necessary finance...

  • Audio Visual Support Technician

    1 month ago

    New York, United States Latitude, Inc. Full time

    Job DescriptionJob DescriptionAudio Visual Support Technician Main PointsOnsite positionMust Have Cisco WebEx experienceBachelors degree in related field Cisco Video Conferencing Systems experienceOn site in Financial District downtown ManhattanWe’re looking for an Audio Visual Support Technician who is passionate about the industry and has a keen ear...