Law Firm Intake Specialist

2 weeks ago


Rockville, United States The Law Offices of Josephia Rouse Full time
Description

Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team We need a skilled professional who is capable of connecting with our clients on a personal level keeping in mind that the matters we handle are very sensitive and personal.

A professional who lives by high standards of customer service, who can:

A) have difficult conversations because our clients are living one of the hardest moments in their lives, and if you have this conversation with them and walk them through the fire they are going through you are a part of a transformation they will never forget about. Most notably, in walking them through this process you are properly and effectively handling their price, ready-to-hire, attorney-fit objections so that you can lead them to the firm that you know (because you will learn how well we prepare and treat our clients) that the choice to work with Divorce With A Plan is one of the best choices that they will make to solve their problem.

B) An expert in providing relevant, helpful and intelligent answers to client's questions and concerns because for every question they have, even though you are not their attorney, you have a wealth of information that once you provide it to them, they will have the clarity and connection from you that every step of the way is going to be included in their divorce plan, and all of their concerns have been considered and will be planned out between them and the firm at the appropriate time.

C) You will go through a process and conversation with them providing the clarity, options and decision-making criteria they need to seamlessly transition to working with Divorce With A Plan.

$50,000 + Bonus structure will be discussed after 90 days.

Responsibilities

The primary responsibility of the Intake Specialist in this position is to enhance the firm's sales potential by effectively screening and filtering Potential New Clients (PNCs). By carefully assessing PNCs, the Intake Specialist ensures that only qualified leads are scheduled for appointments with the Sales Attorneys. This process maximizes the likelihood of successful sales by ensuring that the Sales Attorneys invest their time and efforts into promising opportunities. The Intake Specialist plays a crucial role in optimizing the firm's sales process and ultimately contributes to its overall success.
•Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files
•Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard
•Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency
•Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team
•Manage attorney schedules, including prospective client consultations, to foster caseload growth

Qualifications

•Bilingual: ENG/SPA is preferred
•Previous customer service or sales experience preferred
•High school diploma or equivalent required; Bachelor's degree preferred
•Full familiarity with the Microsoft Office suite, with advanced Excel proficiency
•Familiarity with case management and CRM systems a bonus
•Strong ability to communicate eloquently and empathetically a must
•Previous legal experience highly valued
•Firm knowledge of spreadsheet and data management, as well as computer skills

  • Rockville, United States The Law Offices of Josephia Rouse Full time

    Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! We need a skilled professional who is capable of connecting with our clients on a personal level keeping in mind that the matters we handle are very sensitive and personal. A professional who lives by high standards of customer service, who can: A) have...


  • Rockville, United States The Law Offices of Josephia Rouse Full time

    Job DescriptionJob DescriptionOur rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! We need a skilled professional who is capable of connecting with our clients on a personal level keeping in mind that the matters we handle are very sensitive and personal. A professional who lives by high standards of customer...


  • Rockville, United States Z Family Law Full time

    Description Are you ready to join one of the fastest-growing family law firms in the Washington, DC metropolitan area that has been recognized on the Inc. 5000 list? As a Sales and Intake Specialist, you will join a team that is committed to excellence, client satisfaction, and continuous growth. Here, we don't just offer a job; we provide an environment...


  • Rockville, United States Z Family Law Full time

    Are you ready to join one of the fastest-growing family law firms in the Washington, DC metropolitan area that has been recognized on the Inc. 5000 list? As a Sales and Intake Specialist, you will join a team that is committed to excellence, client satisfaction, and continuous growth. Here, we don't just offer a job; we provide an environment that...

  • Intake Specialist

    7 days ago


    Rockville, United States Active Home Care Services, INC. Full time

    Active Home Care Services, a home care agency located in the heart of Rockville, Maryland, is looking for you. An intake specialist with knowledge of insurance verification and walking clients through the process of intake. Home Health experience is required. **JOB DUTIES**: - Generate referrals and carry them through the entire admissions process. Leads...


  • Rockville, United States Z Family Law Full time

    Job DescriptionJob DescriptionAre you ready to join one of the fastest-growing family law firms in the Washington, DC metropolitan area that has been recognized on the Inc. 5000 list? As a Receptionist, you will join a team that is committed to excellence, client satisfaction, and continuous growth. Here, we don't just offer a job; we provide an...


  • Rockville, United States The Law Offices of Josephia Rouse Full time

    Job DescriptionJob DescriptionOur expanding law practice is looking for a Paralegal with strong knowledge of all aspects of family law who can hit the ground running as we build our perfect team.For our clientele, we believe in helping our clients understand the divorce process so they can make informed decisions about their future.You will be a member of a...

  • Legal Assistant

    5 days ago


    Rockville, United States Z Family Law Full time

    Are you ready to join one of the fastest-growing family law firms in the Washington, DC metropolitan area that has been recognized on the Inc. 5000 list? As a Legal Assistant, you will join a team that is committed to excellence, client satisfaction, and continuous growth. Here, we don't just offer a job; we provide an environment that challenges you to...


  • Rockville Centre, United States Gabriel Law Firm, P.C. Full time

    Rockville Centre law firm is seeking newly admitted Attorney to become a part of our team! We are seeking entry level newly admitted attorneys (consideration for bar admission pending for the right candidate*). Candidate should have strong negotiation, communication skills, and comprehensive understanding of the law. This is an * in-person position. *While...

  • Associate Attorney

    3 days ago


    Rockville Centre, United States Gabriel Law Firm, P.C. Full time

    Rockville Centre law firm is seeking newly admitted Attorney to become a part of our team! We are seeking entry level newly admitted attorneys (consideration for bar admission pending for the right candidate*). Candidate should have strong negotiation, communication skills, and comprehensive understanding of the law. This is an * in-person position....

  • Immigration Attorney

    1 month ago


    Rockville, United States Yacub Law Full time

    Job DescriptionJob Description Job Title: Bilingual Immigration Attorney (Spanish and English)Practice Area: Removal Defense and USCISJob Description:We are seeking a highly skilled and motivated Bilingual Immigration Attorney proficient in both Spanish and English to join our team specializing in Removal Defense and USCIS matters. The ideal candidate will...


  • Rockville, United States Whitbeck Bennett PLLC Full time

    Job DescriptionJob DescriptionWhitbeck Bennett, a rapidly growing national family law firm based in Virginia, is currently seeking a part-time Family Law Attorney to join our team on a contract basis. Discover more about our firm at www.wblaws.com.  Whitbeck Bennett is in search of a Family Law Attorney who brings a minimum of 2-5 years of experience and...


  • Rockville, United States Graham Full time

    Position: REMOTE - Registration Specialist Status: Full-Time Hourly (40 hours) Hours: Contract Position, 5 days per week, from 9am-6pm EDT with one-hour lunch BOUT THE ORGANIZATION: This is a temporary, REMOTE - Registration Specialist opportunity with the possibility of becoming a permanent position based on business needs. The Registration...


  • Rockville, United States The Law Offices of Josephia Rouse Full time

    We’re looking for a creative social media coordinator to join our growing team. You’ll play a key role in building our brand’s online presence, engage with industry influencers, create compelling branded content across our social media platforms, and keep the team updated with monthly analytic reports. If you’re a team player, an excellent...


  • Rockville, United States DROSS BERMAN LLC Full time

    Job DescriptionJob DescriptionDross Berman LLC is a boutique law firm specializing in all levels of personal injury law located in Rockville/Bethesda area. We are committed to the highest level of client service.  We are seeking a full-time office based Paralegal/Case Manager. Ideal candidate will possess direct experience in personal injury pre-litigation...

  • Experienced Paralegal

    2 weeks ago


    Rockville, United States Law Office Of Sandra Guzman Salvado, LLC Full time

    Job DescriptionJob DescriptionMid-Sized family law firm in Rockville is seeking an experienced full time Paralegal. Must have at least 2 years of law office experience, be detailed oriented, and comfortable working with discovery production and clients. Salary shall match the experience. Hours from 9:30 a.m. - 5:30 p.m. Monday - Friday. Paid parking, Health,...


  • Rockville, United States The Law Offices of Josephia Rouse Full time

    Job DescriptionJob DescriptionWe’re looking for a creative social media coordinator to join our growing team. You’ll play a key role in building our brand’s online presence, engage with industry influencers, create compelling branded content across our social media platforms, and keep the team updated with monthly analytic reports. If you’re a team...

  • Specialist

    5 hours ago


    Rockville, United States Metro Montessori Full time

    The Specialist understands and promotes the school’s mission, vision, objectives, and policies both within and outside the immediate school community. The Specialist is responsible for providing a Montessori classroom instructional program that supports the individual needs of the children in accordance with the school’s mission and vision. Specialist...


  • Rockville, United States DROSS BERMAN LLC Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingCompetitive salary Dross Berman LLC is a boutique law firm specializing in all levels of personal injury law located in Rockville/Bethesda area. We are committed to the highest level of client service. We are seeking a full-time office based Paralegal/Case Manager. Ideal candidate will possess direct...


  • Rockville, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Client Care Specialist opening in Rockville, MD, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our cutting-edge...