Customer Care Specialist
5 months ago
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a 1st, 2nd, or 3rd shift schedule which could include holidays and weekends.
Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.
Your essential functions will include:
- Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accurately
- Answers the multi-line telephone system
- Ensures confidentiality of customer information at all times
Minimum Requirements
- High School Diploma required, some college Preferred
- 1-3 years work experience
- Type 30 + words a minute
- Must be able to prioritize and multi task
- Must be able to follow written and verbal instructions
- Ability to perform duties with a high degree of urgency and accuracy
- Good interpersonal communication and organizational skills
- A positive attitude of teamwork and continuous improvement
- Candidates must complete a pre-hire assessment for typing
- Those selected will complete a paid training class and must pass a final exam certifying their skill as a SES Alarm Monitoring Operator
Securitas offers comprehensive benefits including:
- Alarm Monitoring Operator Pay Progression Program
- Opportunity for annual merit pay increases
- Paid company training
- Medical, Dental, Vision, and Life Insurance
- Company Paid Short Term and Long-Term Disability
- 401K with 60% Match up to 6% of salary
- Paid vacation, holiday and sick time
- Educational Assistance
- Exceptional growth opportunities
- Wide variety of employee discounts on travel, equipment, and more
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
-
Nurse Care Specialist
7 days ago
Pearl City, Hawaii, United States Wilson Care Group Full timeWilson Care Group is a leading provider of skilled nursing and homecare services. We are currently seeking dedicated and compassionate professionals to join our team as LPNs and RNs.Competitive hourly rates and comprehensive benefits packageFlexible scheduling to meet your needsOpportunities for professional growth and developmentKey...
-
Customer Success Manager
4 weeks ago
Pearl, United States Openlane Full timeLocation: Pearl, MS - This position is an on-site position, needs to be local to Pearl / Jackson MS Who We Are At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 30 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000...
-
68W Health Care Specialist
3 months ago
Pearl City, United States Army National Guard Full timeJob Description Be the first line of defense against injury and illness of civilians after natural disasters, and the Soldiers who serve and protect our Nation every day. As a Health Care Specialist in the Army National Guard, you will experience a fulfilling role as an expert caretaker on and off the battlefield. You will address the health care needs...
-
Customer Care Specialist
4 weeks ago
City of Industry, United States SuperCare Health Full timeUnder the general supervision of the Customer Care Supervisor, a Customer Care Specialist is responsible for maintaining a positive, helpful attitude and approach in providing excellent customer service to all customers which includes; patients, clie Customer Care, Showroom, Specialist, Customer Service, Medical Equipment, Health, Healthcare
-
Customer Care Specialist
2 months ago
Salt Lake City, United States Serenity Healthcare, LLC Full timeCustomer Care Specialist Onsite - Holladay, UT Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Care Specialist for...
-
Customer Care Specialist
1 month ago
Park City, United States Momentous Full timeCustomer Care Specialist Company Overview: Momentous is a dynamic, fast-growing human performance company offering the highest quality supplements designed to enhance physical and cognitive well-being. At Momentous, we believe that people at their best will produce a positive impact in their personal lives, communities, and, ultimately, the world. No matter...
-
Specialist Cleaning Operative
4 weeks ago
Del City, United States Nationwide Specialist Services Full timeSpecialist Cleaning Operative at NSS Group (Cleaning)40 hours 11.50 per hour 12.75 Overtime (No experience necessary full training will be provided) Responsibilities of the role:To travel to various supermarkets/petrol forecourt locations within your region to deliver specialist cleaning activity such as highlevel window cleaning cladding cleaning petrol...
-
Specialist Cleaning Operative
3 weeks ago
Del City, United States Nationwide Specialist Services Full timeSpecialist Cleaning Operative at NSS Group (Cleaning)40 hours 11.50 per hour 12.75 Overtime (No experience necessary full training will be provided) Responsibilities of the role:To travel to various supermarkets/petrol forecourt locations within your region to deliver specialist cleaning activity such as highlevel window cleaning cladding cleaning petrol...
-
Customer Care Specialist
2 weeks ago
Rapid City, United States Equipment Financing Full timeCustomer Service The Customer Care Specialist will act as a liaison, provide service information and resolve any emerging issues a customer might face with accuracy and efficiency. Responsibilities include managing large amounts of incoming calls, identify and assess customer's needs to achieve satisfaction, build sustainable relationships and trust with...
-
Waxing Specialist
1 month ago
Pearl City, Hawaii, United States European Wax Center Full timeJoin Our Team as a Wax SpecialistWe are seeking a skilled and licensed Wax Specialist to join our team at European Wax Center. As a Wax Specialist, you will be responsible for delivering exceptional waxing experiences to our guests while educating them on the benefits of waxing.Key Responsibilities:Provide expert waxing services to guestsEducate guests on...
-
Sea Logistics Customer Care Specialist
1 week ago
Jersey City, New Jersey, United States Kuehne + Nagel Full timeSea Logistics Customer Care SpecialistAre you looking for a challenging role in logistics where you can make a real difference? We are seeking a skilled Sea Logistics Customer Care Specialist to join our team at Kuehne+Nagel. About the RoleAs a Sea Logistics Customer Care Specialist, you will be responsible for providing exceptional customer service to our...
-
Food Preparation Specialist
4 weeks ago
Pearl City, Hawaii, United States Sam's Club Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Food Preparation Specialist to join our team at Sam's Club. As a Food Preparation Specialist, you will be responsible for preparing and serving high-quality food to our members, ensuring a positive dining experience.Key ResponsibilitiesPrepare and serve food according to item specifications and...
-
Customer Care Specialist
4 weeks ago
Park City, United States Dyrdek Machine Full timeCompany Overview: Momentous is a dynamic, fast-growing human performance company offering the highest quality supplements designed to enhance physical and cognitive well-being. At Momentous, we believe that people at their best will produce a positive impact in their personal lives, communities, and, ultimately, the world. No matter our customer's goal or...
-
Customer Care Specialist
3 weeks ago
Arizona City, United States Empereon Marketing Full timeAt Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. As a Customer Care Specialist,...
-
Alarm Monitoring Specialist
1 week ago
Pearl City, Hawaii, United States Securitas Electronic Security Inc Full timeJob SummaryWe are seeking a highly skilled Alarm Monitoring Specialist to join our team at Securitas Electronic Security Inc. As an Alarm Monitoring Specialist, you will be responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals.Key Responsibilities:Respond to all incoming alarm signals in our...
-
Asset Protection Specialist
2 weeks ago
Pearl City, Hawaii, United States Walmart Full timeJob OverviewThis role focuses on ensuring the safety and security of our associates, customers, and merchandise. As an Asset Protection Specialist, you will investigate and think critically to solve complex problems.Benefits & PerksAt Walmart, we offer competitive pay, performance-based incentive awards, and other great benefits for a happier mind, body, and...
-
Sea Logistics Customer Care Specialist
2 weeks ago
Jersey City, New Jersey, United States Kuehne+Nagel Full timeCustomer Service Representative Job SummaryKuehne+Nagel is seeking a Customer Care Specialist to assist customers with inquiries and issues regarding shipments. The ideal candidate will maintain accurate records of customer interactions and transactions, coordinate with various departments to ensure timely resolution of customer concerns, and provide...
-
Youth Care Specialist
2 weeks ago
Kansas City, Missouri, United States Cornerstones of Care Full timeJob Title: Youth Care SpecialistCornerstones of Care is seeking a dedicated and compassionate Youth Care Specialist to join our team. As a Youth Care Specialist, you will play a vital role in providing a safe and supportive environment for youth between the ages of 6 and 18 who have experienced trauma.Responsibilities:Provide round-the-clock supervision and...
-
Youth Care Specialist
1 month ago
Kansas City, Missouri, United States Cornerstones of Care Full timeJob Title: Youth Care SpecialistCornerstones of Care is seeking a dedicated and compassionate Youth Care Specialist to join our team. As a Youth Care Specialist, you will play a vital role in providing support and care to youth in our care.Responsibilities:Supervise and transport youth as neededRespond to after-hours emergency calls and triage incoming...
-
Anesthesiology Specialist
6 days ago
Pearl City, Hawaii, United States The Talent Society Full timePacific Endocopy Center is seeking a skilled Anesthesiology Specialist to provide high-quality care to patients undergoing GI endoscopy procedures. As a key member of the healthcare team, you will be responsible for ensuring the comfort and safety of patients during these procedures.Key Responsibilities:Providing anesthesia services for GI endoscopy...