Customer Care Specialist
5 months ago
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a 1st, 2nd, or 3rd shift schedule which could include holidays and weekends.
Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.
Your essential functions will include:
- Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accurately
- Answers the multi-line telephone system
- Ensures confidentiality of customer information at all times
Minimum Requirements
- High School Diploma required, some college Preferred
- 1-3 years work experience
- Type 30 + words a minute
- Must be able to prioritize and multi task
- Must be able to follow written and verbal instructions
- Ability to perform duties with a high degree of urgency and accuracy
- Good interpersonal communication and organizational skills
- A positive attitude of teamwork and continuous improvement
- Candidates must complete a pre-hire assessment for typing
- Those selected will complete a paid training class and must pass a final exam certifying their skill as a SES Alarm Monitoring Operator
Securitas offers comprehensive benefits including:
- Alarm Monitoring Operator Pay Progression Program
- Opportunity for annual merit pay increases
- Paid company training
- Medical, Dental, Vision, and Life Insurance
- Company Paid Short Term and Long-Term Disability
- 401K with 60% Match up to 6% of salary
- Paid vacation, holiday and sick time
- Educational Assistance
- Exceptional growth opportunities
- Wide variety of employee discounts on travel, equipment, and more
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
-
Nurse Care Specialist
4 weeks ago
Pearl City, Hawaii, United States Wilson Care Group Full timeWilson Care Group is a leading provider of skilled nursing and homecare services. We are currently seeking dedicated and compassionate professionals to join our team as LPNs and RNs.Competitive hourly rates and comprehensive benefits packageFlexible scheduling to meet your needsOpportunities for professional growth and developmentKey...
-
68W Health Care Specialist
4 months ago
Pearl City, United States Army National Guard Full timeJob Description Be the first line of defense against injury and illness of civilians after natural disasters, and the Soldiers who serve and protect our Nation every day. As a Health Care Specialist in the Army National Guard, you will experience a fulfilling role as an expert caretaker on and off the battlefield. You will address the health care needs...
-
Customer Care Specialist
2 months ago
City of Industry, United States SuperCare Health Full timeUnder the general supervision of the Customer Care Supervisor, a Customer Care Specialist is responsible for maintaining a positive, helpful attitude and approach in providing excellent customer service to all customers which includes; patients, clie Customer Care, Showroom, Specialist, Customer Service, Medical Equipment, Health, Healthcare
-
Customer Care Specialist
3 months ago
Salt Lake City, United States Serenity Healthcare, LLC Full timeCustomer Care Specialist Onsite - Holladay, UT Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Care Specialist for...
-
Specialist Cleaning Operative
1 month ago
Del City, United States Nationwide Specialist Services Full timeSpecialist Cleaning Operative at NSS Group (Cleaning)40 hours 11.50 per hour 12.75 Overtime (No experience necessary full training will be provided) Responsibilities of the role:To travel to various supermarkets/petrol forecourt locations within your region to deliver specialist cleaning activity such as highlevel window cleaning cladding cleaning petrol...
-
Specialist Cleaning Operative
2 months ago
Del City, United States Nationwide Specialist Services Full timeSpecialist Cleaning Operative at NSS Group (Cleaning)40 hours 11.50 per hour 12.75 Overtime (No experience necessary full training will be provided) Responsibilities of the role:To travel to various supermarkets/petrol forecourt locations within your region to deliver specialist cleaning activity such as highlevel window cleaning cladding cleaning petrol...
-
Customer Care Specialist
1 month ago
Rapid City, United States Equipment Financing Full timeCustomer Service The Customer Care Specialist will act as a liaison, provide service information and resolve any emerging issues a customer might face with accuracy and efficiency. Responsibilities include managing large amounts of incoming calls, identify and assess customer's needs to achieve satisfaction, build sustainable relationships and trust with...
-
Mixology Specialist
1 month ago
Pearl, Mississippi, United States CAROLINA CONCESSION LLC Full timeJob DescriptionWe are seeking a skilled Mixology Specialist to join our team at Carolina Concession LLC. In this role, you will be responsible for taking customer orders, making drink recommendations, and creating a variety of traditional and creative cocktails.ResponsibilitiesTake drink orders and confirm patrons are of legal drinking ageCollect payment and...
-
Anesthesiology Specialist
4 weeks ago
Pearl City, Hawaii, United States The Talent Society Full timePacific Endocopy Center is seeking a skilled Anesthesiology Specialist to provide high-quality care to patients undergoing GI endoscopy procedures. As a key member of the healthcare team, you will be responsible for ensuring the comfort and safety of patients during these procedures.Key Responsibilities:Providing anesthesia services for GI endoscopy...
-
Podiatric Care Specialist
4 weeks ago
Oklahoma City, Oklahoma, United States Centers Health Care Full timeJob Summary: We are seeking an experienced Podiatrist to provide medical podiatric services to patients with conditions affecting the foot, ankle, and related structures in our skilled nursing facilities throughout Massachusetts. The ideal candidate will have a strong background in providing essential at-risk foot care to the Geriatric population and be able...
-
Pharmacy Professional
4 weeks ago
Kansas City, Kansas, United States Balls Foods Full timeJob OverviewAt Balls Foods, we are seeking a skilled Pharmacist to join our team as a Pharmacy Professional - Customer Care Specialist. As a key member of our pharmacy staff, you will play a vital role in providing exceptional customer service and ensuring the health and well-being of our customers.Key Responsibilities:Provide accurate and efficient...
-
Insurance Sales Specialist
1 month ago
Pearl, Mississippi, United States Chris irby - State Farm Agent Full timeJob DescriptionWe are seeking a highly organized and efficient specialist to join our team at Chris Irby - State Farm Agent. As an Account Representative, you will be responsible for establishing customer relationships, providing prompt and accurate customer service, and using a customer-focused review process to educate customers about insurance...
-
Customer Service
5 months ago
Pearl, United States Cabela's Full time**_POSITION SUMMARY:_** The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers. **_ESSENTIAL FUNCTIONS:_** + Secures all firearms brought into the store with trigger...
-
Sea Logistics Customer Care Specialist
1 month ago
Jersey City, United States Kuehne + Nagel Full timeSea Logistics Customer Care Specialist |United States | US2116934 Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Jersey City site is looking for a new Sea Logistics Customer Care Specialist to join our Logistics team. YOUR ROLE At Kuehne+Nagel our Sea Logistics Business Unit...
-
Clinical Care Transition Specialist
4 weeks ago
Oklahoma City, Oklahoma, United States Option Care Enterprises, Inc. Full timeJob Title: Clinical Care Transition SpecialistJob Summary:The Clinical Care Transition Specialist is a sales professional who uses sales techniques to sell Option Care products and services to discharging patients. They are responsible for educating patients, their families, and facility staff about how the services and products will be facilitated at an...
-
Cardiovascular Care Specialist
4 weeks ago
Neptune City, New Jersey, United States HMHMG SPECIALTY CARE 570 Full timeJob SummaryThe Cardiovascular Care Specialist at HMHMG SPECIALTY CARE 570 will perform the role of a Nurse Practitioner or Physician Assistant utilizing the patient-centered coordinated care model. This model is demonstrated through the following competencies: leadership, direct clinical practice, consultation/collaboration, coaching/guiding, research, and...
-
Clinical Care Transition Specialist
4 weeks ago
Oklahoma City, Oklahoma, United States Option Care Health Full timeJob Description Summary:The Clinical Transition Specialist is a seasoned sales professional who utilizes sales techniques to promote Option Care products and services to discharging patients. They are responsible for educating patients, their families, and facility staff about the services and products provided by Option Care. Clinical Transition Specialists...
-
Fleet Driver
1 month ago
Pearl, Mississippi, United States Transforce Full timeJob SummaryAs a Fleet Driver - Vehicle Transport Specialist at Transforce, you will be responsible for loading, transporting, and off-loading CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for our teams and customers. You will also carry out daily equipment inspections to ensure our transport...
-
Sea Logistics Customer Care Specialist
4 weeks ago
Jersey City, New Jersey, United States Kuehne + Nagel Full timeAbout the RoleWe are seeking a highly skilled Sea Logistics Customer Care Specialist to join our team at Kuehne+Nagel. As a key member of our Logistics team, you will be responsible for delivering exceptional customer service and ensuring seamless communication with our clients.Key ResponsibilitiesResponsive Communication: You will be the primary point of...
-
Property Restoration Specialist
4 weeks ago
Pearl City, Hawaii, United States PuroClean Property Restoration Services of Kapolei Full timeJob DescriptionAt PuroClean Property Restoration Services of Kapolei, we are seeking a skilled Property Restoration Specialist to join our team. As a key member of our team, you will be responsible for cleaning and drying homes and businesses that have been damaged by water, fire, mold, or biohazard.Key Responsibilities:Clean and dry properties affected by...