Desktop Support Technician
3 weeks ago
We are Peak Systems a technology staffing and managed services consulting firm connecting technical consultants with various industry opportunities. Technicians who join us may receive new certifications for working with our clients; we issue payments weekly, offer direct deposit, and have many nationwide opportunities.
We are currently seeking a
Desktop Support Technician
to be engaged on site at an
Industrial Facility
in
Mount Carroll, IL.
61053.
Job Description
Position:
Desktop Support Technician
Hourly Rate:
$23
Start Date:
4/29/24 (after on-boarding requirements)
Duration
: One Week - End date: 5/03/24
Shift:
Monday – Friday 8:00 AM – 5:00 PM
Job Scope
Technicians will be responsible for :
Providing telephone/email/chat, online, social media and diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software custom or off the shelf software – industry or proprietary.
Answering questions about installation, operation, configuration, customization, and usage of assigned products.
Following defined policies and procedures (e.g. verifies warranty entitlement, etc.).
Applying diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documenting problems in the support solution database for diagnostics and solution implementation.
Qualifications:
Resume illustrating 3+ Years of experience in Desktop Support, Deployment, Break-fix, etc.
Great Communication, clear speaking is a must
Experience supporting end-users (in person) in a corporate environment
Proficient: Microsoft Office Suites 2003-2010 & Windows
***Interested candidates should reply with their resume for immediate consideration***
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