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Customer Success Manager

2 months ago

Pittsburgh, United States Proofpoint Full time

It's fun to work in a company where people truly BELIEVE in what they're doing

We're committed to bringing passion and customer focus to the business.

Corporate Overview

Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.

We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity.

The Role

We are looking for a Customer Success Manager (Enterprise) to join the Tessian team following the Proofpoint acquisition.

You will be taking ownership of a critical portfolio of approximately 60-80 customers, including commercial ownership for the renewal. As well as being responsible for renewals and advocacy in our NAMER customer base, you'll be a bridge between Product and our customers - communicating our technology, understanding pain-points and interpreting future customer needs to inform product development.

This role will also play a part in the journey that Tessian and Proofpoint are embarking on together as we look to scale up the Tessian Customer Success Motion today from