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Program Assistant

1 month ago


Renton, United States Seneca Family of Agencies Full time

Overview:

Join our team as a Program Assistant, where your exceptional organizational, analytical, and communication skills will play a key role in efficiently managing the administrative office and contributing to the success of our program.

The primary responsibility of the Program Assistant is the general operations of the programs administrative office. The ideal candidate will have a high level of organizational and analytical skills, be able to prioritize projects, have strong writing and editing skills, excellent communication skills, and be a positive team player.

ABOUT THE PROGRAM

Seneca's Unconditional Education Programs embody an integrated, responsive special educational model that promotes equitable opportunities for all students and offers community and school-based services in the Washington area. Our team of passionate staff is always willing to work collaboratively and innovative to do whatever it takes to ensure that the needs of all students are met and to establish best practices for serving youth with disabilities. Our school-based Unconditional Education Services are highly tailored to meet each student's unique needs - their parents and other family members are enlisted as partners in designing and implementing their education and treatment plans. Our goal, under the Unconditional Education model, is to provide our students and their families tools and resources so they may thrive within their community.

ABOUT SENECA

Seneca Family of Agencies has been nominated among the Bay Areas Top Workplaces for several consecutive years. Were committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff and strongly encourage people of color to apply. Our programs are deeply engaged in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.

Responsibilities:
  • Staff clinic reception desk and screen/direct telephone calls on as-needed basis
  • Greet and interact with clients, families and other visitors
  • Maintain the safety, organization and professional appearance of the front office and general areas
  • Support hiring processes: track applicants, assist with interview scheduling
  • Support psychiatry logistics: function as point-person for WA psychiatry team, assist with scheduling appointments
  • Maintain office equipment and coordinate various office services
  • Assist program directors and supervisors with projects on an as-requested basis
  • Maintain office equipment and coordinate various office services
  • Order and organize program supplies, which at times will require travel to purchase and pick up items
  • Ensure smooth logistics for on-site meetings/trainings and visitors including conference room reservations, meal planning and logistics, both in preparation and execution
  • Maintain well-organized and accessible electronic and paper forms and files
  • Assist with mail, correspondence and other information at the clinic, including correspondence to and from the Program Director/Manager of Operations
  • Manage Executive and Program Director credit card expense reports as assigned
Qualifications:

REQUIRED

  • Education/experience requirements:
    • Bachelor's degree OR
    • Associate degree or equivalent + 1 year of applicable work experience OR
    • High school diploma/GED + 2 years of applicable work experience
    • Applicable work experience includes any paid or unpaid experience in an administrative capacity requiring customer service, data entry, ability to prioritize multiple projects within strict deadlines, and coordination with multiple departments
  • Capacity to engage and develop rapport with youth, families, and community partners from a wide variety of racial, ethnic, and socioeconomic backgrounds
  • At least 21 years of age
  • TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements
  • Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies insurance policy
  • Proof of up-to-date COVID-19 vaccination.

PREFERRED

  • Previous experience in comparable position is preferred
  • Bilingual in English/Spanish a plus

SKILLS OF AN IDEAL CANDIDATE

  • Ability to structure and perform routine tasks
  • Ability to work as a team member
  • Proficiency with Microsoft Office suite, Zoom, and a variety of technology platforms
  • Excellent organizational, writing, and oral communication skills


Schedule:
  • Full - Time
  • Monday - Friday In-office at the Tukwila Office
  • Must be able to have flexibility on some days to have a later start (e.g., two days a week 10am to 6:00pm) to accommodate sessions occurring in the evening
Benefits:
  • Starting at $22.28 - $24.78 per hour
  • Actual salary is dependent on creditable experience above the minimum qualifications for the role
  • Additional compensation provided upon passing bilingual language proficiency exam
  • Salary increases each year
  • Comprehensive employee benefits package, including:
    • Medical, dental, vision, chiropractic, acupuncture, and fertility coverage
    • Long-term disability, family leave, and life insurance
    • 50% paid premiums for dependents
    • 403b retirement plan
    • Employer-paid Employee Assistance Plan
  • 5 weeks of paid time off and 11 paid holidays
  • Seneca is a Public Service Loan Forgiveness certified employer
  • Scholarship opportunities, ongoing training, and professional development opportunities
  • Abundant promotional opportunities across the agency in California and Washington