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Field Service Engineer

3 months ago

Boston, United States Eppendorf South Pacific Pty. Ltd. Full time

Field Service Engineer (Bioprocess) Would you like to work for a company who has made it its mission to make a contribution to improving human living conditions? With around 5,000 employees worldwide, Eppendorf is a leading Life Sciences company. We develop and distribute devices, consumables, and services for use in laboratories worldwide. Our daily work is characterized by our principle: Collaborate on new ideas. You would like to take responsibility and help to make a difference in an experienced international company? Exciting tasks combined with a positive and affirmative working environment await you at Eppendorf. You are also motivated by technical challenges? Then apply now Your challenges Perform service efficiently on instruments and equipment. Define customer needs, understand service products, quote, and sell Eppendorf products. Establish and maintain a high degree of technical knowledge pertaining to service activities. Create a high level of customer satisfaction through exhibiting excellent technical and customer skills. Ability to travel extensively, including overnight travel. Promote the sale of Eppendorf service products to meet budgeted and associated goals. Ensure inventory management of spare parts is accurate. Properly care for company tools and corporate assets such as the company vehicle. Adhere to universal safety precautions and follow all required elements of the Quality Management System. Your expertise Associate's degree (A.A.) or equivalent from a two-year college or technical school or equivalent military training, and three to five years’ related experience and/or training. Ability to read, analyze, and interpret professional journals, technical procedures, schematics, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry, also concepts such as fractions, ratios, and proportions to practical situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to deal with nonverbal symbolism (formulas, scientific equations, and graphs). Proficiency in computer applications using Windows-based software. Valid driver’s license required. Must maintain a good driving record. Your Benefits Competitive total rewards package including health, financial, and education benefits. Innovative and collaborative corporate culture. Contribute to improving the human living condition. Direct impact on business. #J-18808-Ljbffr