Per Diem Registration Representative

1 month ago

Portland, United States UnitedHealth Group Full time
Opportunities at Northern Light Health, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to personalize and streamline health care for our communities. If the place for you is at a large medical center, a rural community practice or home care, you will find it here. Join our compassionate culture, enjoy meaningful benefits, and discover the meaning behind: Caring. Connecting. Growing together.

Location: 175 Fore River Parkway, Portland, Per ME, 04102.

We offer 2 weeks of paid training. The hours during training will be 8:00 AM - 4:30 PM EST from Monday - Friday. Training will be conducted on - site.

Primary Responsibilities:

  • Responsible for providing patient - oriented service in a clinical or front office setting
  • Performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co - pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast - paced, customer - oriented clinical environment
  • Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits
  • Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information
  • Gathers necessary clinical information and processes referrals, pre - certification, pre - determinations, and pre - authorizes according to insurance plan requirements
  • Verifies insurance coverage, benefits and creates price estimates, reverifications as needed
  • Collects patient co - pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations
  • Identifies outstanding balances from patient's previous visits and attempts to collect any amount due
  • Responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services prior to hospital discharge
  • Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner
  • Generates, reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary
  • Maintains up - to - date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • High School Diploma / GED (or higher)
  • 1+ years of customer service experience in a hospital, office setting, customer service setting, or phone support setting
  • Ability to work on - site in Portland, ME
  • Ability to work irregular shifts as business requires on a Per Diem basis, including nights, weekends, holidays, etc.
  • Must be 18 years of age OR older
  • Influenza vaccination for the current flu season (typically August-May) or commitment to receive the influenza vaccination when available for the upcoming flu season
Preferred Qualifications:
  • Experience with using Microsoft Office products
  • Experience in a Hospital Patient Registration Department, Physician's office, OR any medical setting
  • Working knowledge of medical terminology
  • Understanding of insurance policies and procedures
  • Experience in insurance reimbursement and financial verification
  • Ability to perform basic mathematics for financial payments
  • Experience in requesting and processing financial payments
Soft Skills:
  • Strong interpersonal, communication, and customer service skills
Physical and Work Environment:
  • Standing for long periods of time (10 - 12 hours) while using a workstation on wheels and phone / headset

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

  • Per Diem Healthcare Professional

    9 hours ago

    Portland, Oregon, United States Per Diem - Providence Saint Vincent Medical Center Full time

    Job SummaryWe are seeking a skilled Per Diem Healthcare Professional to join our team at Providence Saint Vincent Medical Center. As a Per Diem Healthcare Professional, you will have the opportunity to work in a dynamic and fast-paced environment, providing high-quality patient care and contributing to the success of our medical...

  • Per Diem Medical Staff

    4 days ago

    Portland, Oregon, United States Per Diem - Providence Saint Vincent Medical Center Full time

    Job Summary:We are seeking a Per Diem Healthcare Professional to join our team at Providence Saint Vincent Medical Center. As a Per Diem Medical Staff member, you will provide high-quality patient care and support to our patients and families.Responsibilities:Provide medical care and support to patients in a variety of settings, including inpatient and...

  • Per Diem Nursing Opportunities

    4 hours ago

    Portland, Oregon, United States Per Diem - Providence Saint Vincent Medical Center Full time

    Job Summary:We are seeking certified nursing professionals to join our team at Per Diem - Providence Saint Vincent Medical Center. As a per diem staff member, you will have the opportunity to work on a Level III unit with 43 beds and an Average Daily Census of month separation policy for previous staff.Responsibilities:Provide high-quality patient care to...

  • Per Diem Healthcare Professional

    4 hours ago

    Portland, Oregon, United States Per Diem - Providence Saint Vincent Medical Center Full time

    Job Summary:We are seeking a skilled Per Diem Healthcare Professional to join our team at Providence Saint Vincent Medical Center. As a Per Diem Healthcare Professional, you will have the opportunity to work on a part-time basis, providing medical services to our patients.Responsibilities:Provide medical care to patients in a variety of settings, including...

  • Per Diem Healthcare Professional

    2 days ago

    Portland, Oregon, United States Per Diem - Providence Saint Vincent Medical Center Full time

    Job Summary:We are seeking a skilled Per Diem Healthcare Professional to join our team at Providence Saint Vincent Medical Center. As a Per Diem Healthcare Professional, you will have the opportunity to work in a dynamic and fast-paced environment, providing high-quality patient care and contributing to the success of our medical...

  • Per Diem Medical Staff

    4 days ago

    Portland, Oregon, United States Per Diem - Providence Saint Vincent Medical Center Full time

    Job Summary:We are seeking a skilled Per Diem Healthcare Professional to join our team at Providence Saint Vincent Medical Center. As a Per Diem Medical Staff member, you will have the opportunity to work in a dynamic and fast-paced environment, providing high-quality patient care and contributing to the success of our medical center.Responsibilities:Provide...

  • Per Diem Healthcare Professional

    1 day ago

    Portland, Oregon, United States Per Diem - Providence Saint Vincent Medical Center Full time

    Job SummaryWe are seeking a skilled and experienced Per Diem Healthcare Professional to join our team at Providence Saint Vincent Medical Center. As a Per Diem Healthcare Professional, you will have the opportunity to work on a flexible, as-needed basis, providing high-quality patient care and support to our medical team.ResponsibilitiesProvide exceptional...

  • Per Diem Nursing Professional

    4 days ago

    Portland, Oregon, United States Per Diem - Providence Saint Vincent Medical Center Full time

    Job SummaryWe are seeking a skilled Nursing Professional to join our team at Per Diem - Providence Saint Vincent Medical Center. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and contributing to a positive and supportive work environment.Key ResponsibilitiesProvide patient care to neonates and other...

  • Per Diem Medical Staffing Opportunity

    4 days ago

    Portland, Oregon, United States Per Diem - Providence Saint Vincent Medical Center Full time

    Job SummaryWe are seeking a skilled Per Diem Healthcare Professional to join our team at Providence Saint Vincent Medical Center. As a Per Diem Medical Staffing Opportunity, you will have the flexibility to work on a part-time basis, providing high-quality patient care and support to our medical team.ResponsibilitiesCertification and LicensureHold current...

  • Per Diem Registered Nurse

    2 days ago

    Portland, Oregon, United States Per Diem - Providence Saint Vincent Medical Center Full time

    Job Summary:We are seeking a Per Diem Registered Nurse to join our team at Providence Saint Vincent Medical Center. As a Per Diem RN, you will provide high-quality patient care in our Neonatal Intensive Care Unit (NICU).Responsibilities:Provide direct patient care to critically ill neonates, including assessment, planning, implementation, and evaluation of...

  • Per Diem Nursing Opportunities at Providence Saint Vincent Medical Center

    2 days ago

    Portland, Oregon, United States Per Diem - Providence Saint Vincent Medical Center Full time

    Job SummaryWe are seeking skilled nursing professionals to join our team on a per diem basis at Providence Saint Vincent Medical Center. As a per diem nurse, you will have the flexibility to choose your own schedule and work at our medical center as needed.ResponsibilitiesProvide high-quality patient care in a Level III unit with 43 beds and an Average Daily...

  • Pediatric Registered Nurse

    2 hours ago

    Portland, Oregon, United States Per Diem - Oregon Health & Science University Doernbecher Childr Full time

    Pediatric Registered Nurse - Per DiemWe are seeking a skilled and compassionate Pediatric Registered Nurse to join our Per Diem team at Oregon Health & Science University Doernbecher Children's Hospital.Job SummaryThe Pediatric Registered Nurse will provide high-quality patient care to children with various health issues, including neurosurgical, neurology,...

  • Per Diem ICU Travel Nurse

    2 days ago

    Portland, Oregon, United States Per Diem - Oregon Health & Science University Hospital Full time

    Job SummaryWe are seeking a highly skilled and experienced ICU Travel Nurse to join our team at Per Diem - Oregon Health & Science University Hospital. As a Critical Care Float Pool Nurse, you will have the opportunity to work in various ICU settings, including Neuro, Trauma, MICU, SICU, and CVICU.ResponsibilitiesProvide high-quality patient care in a...

  • Pediatric Hematology/Oncology Per Diem Nurse

    4 days ago

    Portland, Oregon, United States Per Diem - Oregon Health & Science University Doernbecher Childrens Hospital Full time

    Job SummaryWe are seeking a highly skilled and experienced Per Diem Pediatric Hematology/Oncology Nurse to join our team at Per Diem - Oregon Health & Science University Doernbecher Childrens Hospital. As a Per Diem Nurse, you will have the opportunity to work on a variety of shifts and provide high-quality patient care in a dynamic and fast-paced...

  • Per Diem RN

    4 days ago

    Portland, Oregon, United States Per Diem - Oregon Health & Science University Hospital - South Waterfront Full time

    Job Summary:We are seeking a highly skilled and experienced Per Diem Registered Nurse to join our team at the Oregon Health & Science University Hospital - South Waterfront. As a Per Diem RN, you will be responsible for providing high-quality patient care in our Outpatient Surgery department.Responsibilities:Provide direct patient care to adolescents,...

  • Per Diem RN

    15 hours ago

    Portland, Oregon, United States Per Diem - Oregon Health & Science University Hospital - South Waterfront Full time

    Job SummaryWe are seeking a skilled Per Diem Registered Nurse to join our team at the Oregon Health & Science University Hospital - South Waterfront. As a Per Diem RN, you will be responsible for providing high-quality patient care in our Outpatient Surgery department.ResponsibilitiesProvide direct patient care to adolescents, adults, and geriatric patients...

  • Per Diem Registered Nurse

    4 days ago

    Portland, Oregon, United States Per Diem - Oregon Health & Science University Doernbecher Childrens Hospital Full time

    Job SummaryWe are seeking a Per Diem Registered Nurse to join our team at Oregon Health & Science University Doernbecher Children's Hospital. As a Per Diem RN, you will provide high-quality patient care in our high-risk labor and delivery unit.ResponsibilitiesProvide direct patient care to high-risk obstetric patients in a fast-paced labor and delivery...

  • Per Diem Registered Nurse

    4 days ago

    Portland, Oregon, United States Per Diem - Oregon Health & Science University Hospital - South Waterfront Full time

    Job Summary:We are seeking a highly skilled and experienced Per Diem Registered Nurse to join our team at the Oregon Health & Science University Hospital - South Waterfront. As a Per Diem RN, you will be responsible for providing high-quality patient care in our Outpatient Surgery department.Responsibilities:Provide direct patient care to adolescents,...

  • Per Diem RN Labor and Delivery

    4 days ago

    Portland, Oregon, United States Per Diem - Oregon Health & Science University Doernbecher Childrens Hospital Full time

    Job SummaryWe are seeking a Per Diem Labor and Delivery Nurse to join our team at Oregon Health & Science University Doernbecher Children's Hospital.ResponsibilitiesProvide high-quality patient care in a high-risk labor and delivery unit, including antepartum care.Collaborate with a multidisciplinary team to ensure excellent patient outcomes.Participate in...

  • Per Diem Pediatric Intensive Care Unit

    4 days ago

    Portland, Oregon, United States Per Diem - Oregon Health & Science University Doernbecher Childrens Hospital Full time

    Pediatric Intensive Care Unit (PICU) Registered Nurse - Per DiemWe are seeking a highly skilled and experienced Pediatric Intensive Care Unit (PICU) Registered Nurse to join our team on a per diem basis at Oregon Health & Science University Doernbecher Children's Hospital.Job SummaryThe PICU Registered Nurse will provide high-quality patient care to...