Remote P&C Licensed Insurance CSR

3 weeks ago

Dearborn, United States The Auto Club Group Full time

It's a great time to join AAA The Auto Club Group

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Full time

Exempt/Non Exempt:

Hourly

Job Description:

Why Choose a Career with the AAA The Auto Club Group (ACG)

You excel at interacting with others and providing a high-level of customer service. You enjoy a job that keeps you busy, but also one that provides for you and your family. At AAA The Auto Club Group (ACG), you will find that you can have a fulfilling career and will be joining a company that truly cares about its members and employees. Continue reading to see what our Insurance Customer Sales and Service Rep opportunities are all about

A day-in-the-life of an Insurance Customer Sales and Service Rep:

Our Insurance Customer Sales and Service Representatives provide service to internal and external customers in a customer-focused high-volume, fast-paced sales call center environment. Insurance Customer Sales and Service Representatives explain product features and service advantages to existing and potential customers to promote and sell the various membership and/or insurance products and services to achieve sales production goals.

In this role, you will also have the opportunity to:

  • Provide price quotes on all insurance products that factor in all applicable rules (underwriting, business, etc.) and discounts to complete the sale

  • Rewrite and reinstate insurance policies according to underwriting and business rules

  • Complete membership and/or insurance applications, endorsements, and change forms (e.g., address change, etc.), as necessary

  • Accept & process payments at the point of sale

  • Make outbound follow-up calls to customers in response to questions or complaints

  • Correspond with and respond to inquiries from sales representatives, insureds, mortgage companies, and other sources regarding ratings, premiums, billing problems, and cancellations and to obtain and verify payments and other types of information

  • Provide efficient processing of customer policies, endorsements, and status and coverage changes

  • Assist agents in resolving technical and business-related issues. May assist other Customer Interaction Centers (e.g., Emergency Road Service, Claims, Membership, Travel, etc.) in servicing members and/or customers when necessary to ensure quality service goals are met.

How we reward our employees:

In addition to a competitive starting salary, ACG offers excellent and comprehensive benefits packages:

  • Hourly rates starting at $21.75/hour plus bonuses and sales incentives

  • Overtime earning potential at time and a half the hourly wage

  • Fully paid training

  • Medical, dental, and vision benefits

  • 401k with employer match

  • Paid parental leave and adoption assistance

  • Paid Time Off (PTO), company-paid holidays, CEO days, and floating holidays

  • Paid volunteer day annually

  • Tuition assistance program, professional certification reimbursement program, and other professional development opportunities

  • AAA Membership

  • Discounts, perks, rewards, and much more

  • $1,000 sign-on bonus for Licensed Property and Casualty Agents **To qualify for the Sign-On Bonus, applicants must be new to ACG.Additional details can be provided by our Recruiting Team at the time of application**

We are looking for candidates who have:

Education

  • High School Diploma or equivalent (GED)

Experience

  • Providing a high level of customer-focused service

  • Navigating through a PC Windows environment, including accessing information from multiple applications

  • Managing and navigating multiple sources of information and applying them as needed

  • Performing monetary transactions (e.g., entering key data into the cash terminal, adjusting account balances, etc.

  • Cross-selling

Certifications / Licensure

  • Current Property & Casualty Insurance license

  • May be required to attain and maintain state membership licenses as appropriate by the department

Preferred Qualifications

  • College-level coursework, certification, or equivalent (i.e. relevant continuous learning)

To prepare you for this exciting opportunity, we offer:

  • Full-time paid training on Monday: June 17, 2024
  • Monday through Friday from 9 am - 5:30 pm during training
  • Monday through Friday 12:30 pm - 9 pm after training (shift includes a Saturday rotation)

Work Environment

This is a remote call center position. Call Center employees work remotely full-time. An exception to this would be in the case of connectivity or service level issues, in which employees would be required to report temporarily to a designated ACG facility (if located

  • Cook/CSR>

    3 weeks ago

    Dearborn, United States Pizza Hut Full time

    Pizza Hut - 2941 S TELEGRAPH RD [Kitchen Staff / Pizza Cook] As a Cook at Pizza Hut, you'll: Prepare all of our menu items for our customers; Place food items into oven or fryer, removes after cooking process complete; Follow company policies and procedures; Come to work wearing clean uniform; Perform some cleaning duties...Hiring Immediately >>

  • Remote Sales Representative

    5 days ago

    Dearborn, United States Elite Support Zone Full time

    Job DescriptionJob DescriptionWe are seeking a Remote Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue.Responsibilities:Present and sell company products and services to new and existing customersProspect and contact potential customersReach agreed upon sales targets by the...

  • FuSa Engineer

    3 weeks ago

    Dearborn, United States Tech Mahindra Full time

    FuSa Engineer Location: Dearborn, Michigan (Onsite) Client : Ford Salary : $80k to 90k Job Description: Automotive Experience of 6-8 years of experience Experience in Fusa part 6 of ISO 26262 Experience in ASIL decomposition. Should worked for min ASIL C. Working in ADAS product is added advantage Should work at onsite Michigan location, no remote.

  • Sales Associate

    7 days ago

    Dearborn Heights, United States Stratford Davis Staffing LLC Full time

    Job DescriptionJob DescriptionEmbark on your Sales journey with us!We're on the lookout for dynamic and self-motivated individuals to take on the role of Sales Associate on a 1099 contract basis. This is an excellent opportunity for both seasoned sales professionals and newcomers to the field. Shape your career in sales while enjoying the flexibility of...

  • FuSa Engineer

    1 week ago

    Dearborn, United States Diverse Lynx Full time

    Position - FuSa Engineer Location - Dearborn, Michigan Job type:- Fulltime/Contract Job Responsibilities Job Description: 1. utomotive Experience of 6-8 years of experience 2. Experience in Fusa part 6 of ISO 26262 3. Experience in ASIL decomposition. Should worked for min ASIL C. 4. Working in ADAS product is added advantage 5. Should work at onsite...

  • Calibration Engineer

    6 days ago

    Dearborn, United States Insight Global Full time

    Position: Calibration Engineer Openings: 16 Duration: 12 Month Contract + extensions Location: Dearborn, MI Start Date: 5/20/24 Pay Rate: $30-34/hr Must Haves: Bachelors degree in engineering 2+ years of experience as a calibration engineer Experience working in one of the following areas: (Drivability Calibration, Emissions Calibration, or On board...

  • Site Reliability Engineer

    5 days ago

    Dearborn, United States Kyyba Full time

    Job Title: Site Reliability Engineer Duration: Long Term Location: 22001 Michigan Avenue,Dearborn,MI,48124 Payrate is 46 – 50/hr Position Description: we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide...

  • Calibration Engineer

    7 days ago

    Dearborn, United States Insight Global Full time

    Position: Calibration EngineerOpenings: 16Duration: 12 Month Contract + extensionsLocation: Dearborn, MI Start Date: 5/20/24Pay Rate: $30-34/hrMust Haves:Bachelor’s degree in engineering2+ years of experience as a calibration engineerExperience working in one of the following areas: (Drivability Calibration, Emissions Calibration, or On board diagnostics...

  • Calibration Engineer

    1 week ago

    Dearborn, United States Insight Global Full time

    Position: Calibration EngineerOpenings: 16Duration: 12 Month Contract + extensionsLocation: Dearborn, MI Start Date: 5/20/24Pay Rate: $30-34/hrMust Haves:Bachelor’s degree in engineering2+ years of experience as a calibration engineerExperience working in one of the following areas: (Drivability Calibration, Emissions Calibration, or On board diagnostics...

  • Calibration Engineer

    7 days ago

    Dearborn, United States Insight Global Full time

    Position: Calibration EngineerOpenings: 16Duration: 12 Month Contract + extensionsLocation: Dearborn, MI Start Date: 5/20/24Pay Rate: $30-34/hrMust Haves:Bachelor’s degree in engineering2+ years of experience as a calibration engineerExperience working in one of the following areas: (Drivability Calibration, Emissions Calibration, or On board diagnostics...

  • Site Reliability Engineer

    2 weeks ago

    Dearborn, United States Kyyba Full time

    Job Title: Site Reliability Engineer Duration: Long Term Location: 22001 Michigan Avenue,Dearborn,MI,48124 Payrate is 46 – 50/hr Position Description: we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have...

  • Intermediate Web Application Developer

    1 week ago

    Dearborn, United States The Auto Club Group Full time

    The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 13+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. Primary Duties and...

  • Intermediate Web Application Developer

    2 days ago

    Dearborn, United States The Auto Club Group Full time

    The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 13+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. Primary Duties and...

  • Site Reliability Engineer

    3 days ago

    Dearborn, United States Kyyba Full time

    Job Title: Site Reliability EngineerDuration: Long Term Location: 22001 Michigan Avenue,Dearborn,MI,48124Payrate is 46 – 50/hr Position Description:we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide...

  • Powertrain Controls Engineer

    2 days ago

    Dearborn, United States Optimal CAE Full time

    Position Description: The candidate will configure, test, and debug CAN-based communications within a powertrain controls application with a focus on applications that utilize CAN Message Authentication, or CMA. This includes: Generate Powertrain Control Module Basic Software Communication Stack using Vector Davinci Configurator Configure CAN Message...

  • AutoSar Developer

    2 weeks ago

    Dearborn, United States kyyba Full time

    Position Description: hire a person with embedded software development expertise. This team develops control algorithms and produces code for vehicle features related to climate, starting, locking, lighting, alarms, windows, powered enclosures, and seats. Responsibilities include owning and reviewing requirements, creation of high level functional...

  • Powertrain Controls Engineer

    4 days ago

    Dearborn, United States Optimal Inc. Full time

    Job DescriptionJob DescriptionPosition Description:The candidate will configure, test, and debug CAN-based communications within a powertrain controls application with a focus on applications that utilize CAN Message Authentication, or CMA. This includes: Generate Powertrain Control Module Basic Software Communication Stack using Vector Davinci Configurator...

  • Field Service Diesel Technician

    6 days ago

    Dearborn, United States Talent Strategy Full time

    Job DescriptionJob DescriptionPosition: Field Service Diesel TechnicianPay:$30hr - $37hr +CommissionShift: 1stLocation: Dearborn, MIJob Responsibilities:Perform repairs and maintenance on Diesel Engines/Heavy Duty Trucks as specified inmanufacturer designedprocedures.Diagnose failure of vehicles by disassembling, repairing, and reassembling parts.Inspect...

  • Transportation Manager

    3 weeks ago

    Dearborn, United States Comprehensive Logistics Full time

    ** Transportation Manager** **Job Category****:** CLI Jobs **Requisition Number****:** TRANS002886 Showing 1 location **Job Details** **Description** Be a part of momentum and innovation. Comprehensive Logistics Co. Inc. is accelerating its agile diversification into new markets and expanding its current market base. Youre invited to join this company where...

  • Product Engineer Calibration

    4 weeks ago

    Dearborn, United States Acro Service Corp Full time

    Job Title:-Product Engineer Calibration Duration:- 36- Months- months position (May go Longer) Job Description:Position Description:We are hiring experienced engine and hybrid powertrain calibrators for our global internal combustion engine, diesel, and hybrid electric vehicles. We are looking for engineers who have 2+ years of calibration experience...