Sales Associate
3 months ago
**Sales Associate - Arboretum Market**
** Austin, TX**
**Our Brand :**
**Overview :**
The Sales Associate is a member of a talented team that provides service that is unique to our customers needs. Our associates build genuine connections and loyalty with our customers and help them build an entire wardrobe. Provides a high level of customer service support with product expertise and advanced selling skills. Sales associates also ensure the store environment and visual merchandising standards are consistently maintained.
**Responsibilities :**
Sales Generation and Performance
Responsible for achieving individual and team sales and productivity performance goals:
* Greet customers promptly and genuinely, and re-engage appropriately
* Build customer loyalty by creating genuine connections with customers
* Conduct company sponsored outreach to acquire new customers and increase shopping visits
* Provide our customers with helpful service that is unique to their needs, greeting customers promptly and genuinely
Customer Service
* Guide customers to looks that flatter
* Assist customers in building great wardrobes by providing guiding, helpful service and advice, suggesting layering and accessorizing options
* Help our customers build an entire wardrobe that is easy, versatile and trend right
* Keep up-to-date on J. Jill product features: colors, fabrics, fit, styles, care, etc.
* Keep up to date on whats in fashion today and how J. Jill translates fashion trends for our customers
Visual Merchandising
* Assist with floor set execution and ongoing re-merchandising of store
* Maintain excellent visual standards
* Replenish the sales floor according to minimum product level standards
Operational Excellence
* Contribute to operational excellence by participating in all operational functions including: marketing, product processing and replenishment, markdowns and promotions, store cleanliness and backroom organization
* Complies with company policies and procedures, ensures a safe environment and protects company assets
**Qualifications :**
* Previous work experience in a retail environment, Womens specialty retail experience preferred
* Point of sale system, technical experience
* Connections within the community preferred
* Passionate about fashion and the J. Jill brand; continually enagaged
* Excellent communication skills
* Proven sales and customer service skills
* Strong style, merchandising and wardrobing skills
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