Sales Associate

4 days ago


Austin, Texas, United States Hemline Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Hemline. As a Sales Associate, you will play a vital role in enhancing the in-store customer experience by providing exceptional service, maintaining store presentation, and cultivating customer loyalty.

Key Responsibilities
  • Customer Service: Provide personalized assistance, product knowledge, and resolve inquiries to ensure an unparalleled shopping experience.
  • Visual Merchandising: Maintain visual merchandising standards by changing apparel on mannequins in accordance with established merchandising and visual guidelines.
  • Team Collaboration: Educate and inform fellow associates about merchandise standards, contributing to a knowledgeable and high-performing team.
  • Inventory Management: Organize and maintain inventory on the sales floor, ensuring the store's cleanliness, presentation, and aesthetic appeal throughout the day.
  • Sales and Customer Retention: Set, measure, and exceed customer service objectives, including customer retention, churn rate, renewals, and win-backs.
Requirements
  • Education: High school diploma or equivalent.
  • Skills: Proficiency in Shopify, excellent communication and interpersonal skills, and ability to work in a fast-paced retail environment.
Work Environment

The role primarily takes place in a retail store environment, with occasional interactions required in office settings.

Physical Demands
  • Regularly required to stand, walk, use hands to handle or feel, reach with hands and arms, and talk or hear.
  • Occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl.
  • May be required to lift and/or move objects of moderate weight.
About Hemline

Hemline is a local boutique with over 30 locations that offers a personalized, unique shopping experience by curating on-trend women's clothing, shoes, and accessories that help women feel and look their absolute best.



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