Patient Service Representative
8 months ago
As a Patient Service Representative, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Essential Job Functions: Patient Interaction: Greet and welcome patients with professionalism and warmth. Schedule appointments and manage patient inquiries both in person and over the phone. Collect and verify patient information, insurance details, and necessary documentation accurately. Helping to create a positive work environment and culture of the clinic ensuring that patients needs are taking care of during transitional periods of therapy. Help provide customer service, a smile. Administrative Support: Maintain patient records and ensure all documentation is complete and accurate. Assist in keeping front office area neat, tidy and organized Coordinate with clinical staff to ensure a seamless patient experience. Assist front office with front office tasks when down time occurring including but not limited to: answering the phone, scanning documents into charts, scheduling patients, taking over the counter payments, filing, faxing, etc. Communication and Coordination: Liaise effectively between patients, clinical staff, and other departments within the facility. Communicate clearly and professionally to address patient concerns or questions. Miscellaneous Operations: Maintain a clean and organized reception area.Assist in managing inventory and ordering office supplies as needed. Participate in team meetings and contribute ideas for process improvement. Cleaning and Maintenance: Ensure cleanliness and organization of therapy areas and equipment. Dailyequipment cleaning, cleaning tables, laundry, stocking supplies Physical Requirements: Sitting: Prolonged periods of sitting at a desk while working on a computer and paperwork. Manual Dexterity: Ability to use a computer keyboard and perform tasks requiring dexterity. Vision: Clear vision for reading and analyzing documents. Communication: Ability to communicate effectively verbally and in writing. Mobility: Occasional movement within the office environment. Qualifications: High school diploma or equivalent; additional education in healthcare administration is a plus. Proven experience in a customer service role; healthcare setting preferred. Proficiency in using office software and scheduling systems. Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment. Attention to detail and accuracy in handling patient information and documentation. Note: This job description is a general outline of responsibilities and requirements. Specific duties may vary based on the needs of the clinic and the directives of management.
-
Patient Service Representative
3 weeks ago
Palo Alto, California, United States ZOLL LifeVest Full timeJob OverviewZOLL LifeVest is seeking a Patient Service Representative to train patients on the use and care of LifeVest, a wearable cardioverter defibrillator that provides protection against sudden cardiac arrest.This is an independent contractor role that offers flexibility in scheduling, allowing you to work around your schedule and supplement your...
-
Customer Service Representative
3 weeks ago
Palo Alto, California, United States Johnson Service Group (IL) Full timeJob DescriptionJohnson Service Group (IL) has an immediate opening for a Customer Service Representative - Wireless Network. As a member of our team, you will provide exceptional support to our customers, ensuring their wireless network infrastructure needs are met.You will work closely with other departments, such as Sales, Operations, Engineering, and...
-
Patient Access Representative II
6 months ago
Palo Alto, United States Stanford Health Care Full timeIf you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Rotating - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The Patient Access Services job is responsible for completing patient...
-
Customer Service Representative
6 months ago
Palo Alto, United States Gentle Dental Full timeAt Gentle Dental, we value our teammates smile as much as our patients smile. Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing. We focus on a commitment to patient care, operational and...
-
Customer Service Representative
2 weeks ago
Palo Alto, United States InterDent Full timeAt Gentle Dental, we value our teammate's smile as much as our patient's smile. Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients' lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing. We focus on a commitment to patient care, operational...
-
Customer Service Representative
2 weeks ago
Palo Alto, United States InterDent Full timeAt Gentle Dental, we value our teammate's smile as much as our patient's smile. Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients' lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing. We focus on a commitment to patient care, operational...
-
Patient Services Representative II, Allergy
3 weeks ago
Palo Alto, United States Sutter Health Full timeWe are so glad you are interested in joining Sutter Health!Organization:PAMF-Palo Alto Medical Foundation PADPosition Overview:Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules...
-
Patient Services Representative II, Float
3 weeks ago
Palo Alto, United States Sutter Health Full timeWe are so glad you are interested in joining Sutter Health! Organization: PAMF-Palo Alto Medical Foundation PAD Position Overview: Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules...
-
Patient Services Representative II, Allergy
3 weeks ago
Palo Alto, United States Sutter Health Full timeWe are so glad you are interested in joining Sutter Health! Organization: PAMF-Palo Alto Medical Foundation PAD Position Overview: Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules...
-
Customer Service Representative
3 weeks ago
Palo Alto, California, United States Asian Box - Palo Alto Town and Country Full time**Job Overview**Asian Box - Palo Alto Town and Country is seeking a motivated and friendly Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional dining experiences for our guests. This role is perfect for individuals who enjoy working in a fast-paced environment and are...
-
Customer Service
1 month ago
Palo Alto, United States Johnson Service Group (IL) Full timeJohnson Service Group has an immediate opening for a Technical Customer Service Representative . The successful candidate provides concierge-level support for our customers. They are skilled at handling escalated customer tickets and technically savvy in troubleshooting and resolving wireless network infrastructure issues. Days and Hours for this position...
-
Customer Service Representative
3 weeks ago
Palo Alto, California, United States IWG PLC Full timeThe world of work is evolving, and IWG PLC is at the forefront. We're seeking a talented Customer Service Representative to join our team in Palo Alto, California. This exciting opportunity offers a competitive total compensation package, including an estimated salary of $**42,120** per year.As a Community Associate, you'll be responsible for providing...
-
Restaurant Service Representative
7 days ago
Palo Alto, California, United States Wingstop Full timeJoin the Wingstop team as a Restaurant Service Representative and be part of a dynamic, customer-focused organization. As a key member of our front-of-house team, you'll provide exceptional service, exceeding guest expectations at every touchpoint.About the JobIn this critical role, you'll act as the first point of contact for guests, setting the tone for...
-
Customer Service Representative
3 weeks ago
Palo Alto, California, United States Apex Syndicate Full timeUnlock Your Potential as a Sales and Customer Interaction ExpertWe are Apex Syndicate, a leading telecommunications company that represents industry leaders. Our strength lies in providing measurable results to our clients, allowing us to expand and thrive in a competitive market.Job OverviewThis is an entry-level position that offers opportunities for...
-
Temporary Billing Services Representative
1 month ago
Palo Alto, United States Wilson Sonsini Full timeWilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has...
-
Customer Service Representative
20 hours ago
Palo Alto, California, United States First Citizens Bank Full timeOverviewWe are seeking a highly skilled and customer-focused individual to join our branch team as a Sales and Service Representative. As a key member of our team, you will play a critical role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesEngage with customers to understand their banking needs and preferencesProcess...
-
Customer Service Representative
1 week ago
Palo Alto, California, United States AutoZone Full timeWe are seeking a motivated and detail-oriented Customer Service Representative to join our Automotive Department team at Autozone. In this role, you will be responsible for providing top-notch customer service and support to our customers.A competitive salary of $17.28 per hour awaits the successful candidate, as well as opportunities for growth and...
-
Palo Alto, California, United States Williams-Sonoma Full timeAbout the JobWe are looking for a talented Customer Service Representative to join our team at Williams-Sonoma Inc. The ideal candidate will be able to provide exceptional customer service, utilize effective selling techniques, and maintain a high level of product knowledge.Duties and ResponsibilitiesProcess, ticket, and restock merchandise as neededPerform...
-
Sales and Marketing Representative
21 hours ago
Palo Alto, California, United States Disability Solutions Full timeAbout the PositionWe are seeking an experienced Account Development Manager to join our team in the role of Sales and Marketing Representative. As a Sales and Marketing Representative, you will be responsible for developing and implementing sales and marketing strategies to promote our products to healthcare professionals in your assigned territory.This is...
-
Palo Alto, California, United States Bank of America Full timeJob Overview:As a Financial Center Client Service Representative at Bank of America, you will play a vital role in driving Responsible Growth and enhancing clients' financial lives. Your focus will be on delivering exceptional client experiences and expanding business knowledge and networks.Primary Responsibilities:- Execute the bank's risk culture and...