Customer Service Representative

6 months ago


Palo Alto, United States Gentle Dental Full time

At Gentle Dental, we value our teammates smile as much as our patients smile.

Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing.

We focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams.

We are hiring immediately for full and part time positions in our dental offices and are seeking teammates who care, listen, and are motivated to help our patients and communities.

At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance. You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy smile

Our opportunities provide a full suite of benefits including

  • Employee Assistance Program
  • Medical and pharmacy, dental, vision (for employees and their families)
  • Basic life, AD&D, and long-term disability insurance
  • 6 Paid holidays and 2 Paid floating holiday
  • PTO (80 hours per year for hourly)
  • 401k plan and deferred compensation plan
  • Referral Bonuses ($600-$2500 depending on role)

Come join our team and make a difference in the lives of the people in your community

Qualifications:

  • Great Customer Service
  • A minimum of 1 to 2 years front office experience in a medical environment.
  • Computer literate a must (Denticon experience is a plus).
  • Bilingual Spanish
  • Previous experience presenting Treatment Plans and going over costs of services preferred
  • Multitasker in a fast pace environment

Pay Range

  • $21.00 - $24.00 per hour/DOE

Location:

Gentle Dental Palo Alto
3920 Middlefield Rd.
Palo Alto, CA 94303, USA

Schedule:

Full Time

5 days per week, 8 hour days


Gentle Dental has the resources you need to achieve true personal and career success.



  • Palo Alto, California, United States Johnson Service Group (IL) Full time

    Job DescriptionJohnson Service Group (IL) has an immediate opening for a Customer Service Representative - Wireless Network. As a member of our team, you will provide exceptional support to our customers, ensuring their wireless network infrastructure needs are met.You will work closely with other departments, such as Sales, Operations, Engineering, and...


  • Palo Alto, California, United States Asian Box - Palo Alto Town and Country Full time

    **Job Overview**Asian Box - Palo Alto Town and Country is seeking a motivated and friendly Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional dining experiences for our guests. This role is perfect for individuals who enjoy working in a fast-paced environment and are...


  • Palo Alto, California, United States IWG PLC Full time

    The world of work is evolving, and IWG PLC is at the forefront. We're seeking a talented Customer Service Representative to join our team in Palo Alto, California. This exciting opportunity offers a competitive total compensation package, including an estimated salary of $**42,120** per year.As a Community Associate, you'll be responsible for providing...

  • Customer Service

    4 weeks ago


    Palo Alto, United States Johnson Service Group (IL) Full time

    Johnson Service Group has an immediate opening for a Technical Customer Service Representative . The successful candidate provides concierge-level support for our customers. They are skilled at handling escalated customer tickets and technically savvy in troubleshooting and resolving wireless network infrastructure issues. Days and Hours for this position...


  • Palo Alto, California, United States Apex Syndicate Full time

    Unlock Your Potential as a Sales and Customer Interaction ExpertWe are Apex Syndicate, a leading telecommunications company that represents industry leaders. Our strength lies in providing measurable results to our clients, allowing us to expand and thrive in a competitive market.Job OverviewThis is an entry-level position that offers opportunities for...


  • Palo Alto, United States InterDent Full time

    At Gentle Dental, we value our teammate's smile as much as our patient's smile. Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients' lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing. We focus on a commitment to patient care, operational...


  • Palo Alto, United States InterDent Full time

    At Gentle Dental, we value our teammate's smile as much as our patient's smile. Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients' lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing. We focus on a commitment to patient care, operational...


  • Palo Alto, California, United States First Citizens Bank Full time

    OverviewWe are seeking a highly skilled and customer-focused individual to join our branch team as a Sales and Service Representative. As a key member of our team, you will play a critical role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesEngage with customers to understand their banking needs and preferencesProcess...


  • Palo Alto, California, United States AutoZone Full time

    We are seeking a motivated and detail-oriented Customer Service Representative to join our Automotive Department team at Autozone. In this role, you will be responsible for providing top-notch customer service and support to our customers.A competitive salary of $17.28 per hour awaits the successful candidate, as well as opportunities for growth and...


  • Alto, United States Lindsay Windows Full time

    Benefits:401(k)Company partiesHealth insuranceOpportunity for advancementPaid time off  Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The...


  • Alto, United States Lindsay Windows Full time

    Benefits: 401(k) Company parties Health insurance Opportunity for advancement Paid time off  Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and...


  • Palo Alto, California, United States Williams-Sonoma Full time

    About the JobWe are looking for a talented Customer Service Representative to join our team at Williams-Sonoma Inc. The ideal candidate will be able to provide exceptional customer service, utilize effective selling techniques, and maintain a high level of product knowledge.Duties and ResponsibilitiesProcess, ticket, and restock merchandise as neededPerform...


  • Palo Alto, United States Vertisystem Full time

    Job Title: Travel Customer Service SpecialistLocation: Stanford, CA 94305Employment Type: W2Duration: 6 month (Possibilities of extension)Short Description:Job Title: Travel Customer Service SpecialistClient seeks people committed to excellence and to improving our world and, in turn, is dedicated to supporting its employees as they develop their careers and...


  • Palo Alto, California, United States Vitality Bowls Full time

    We are seeking highly motivated and detail-oriented individuals to join our team at Vitality Bowls. Our cafe specializes in acai bowls, smoothies, fresh juices, and other healthy food options.As a key member of our team, you will be responsible for delivering exceptional customer service, maintaining high standards of food safety, and ensuring a positive...


  • Palo Alto, California, United States CVS Health Full time

    Overview">CVS Health is shaping the future of healthcare for people, businesses, and communities. Our mission is to deliver enhanced human-centric healthcare for a rapidly changing world.Job Opportunity">As a Retail Store Associate, you will play a meaningful role within our CVS Health family. You will have the opportunity to excel in a growing, high-impact,...


  • Alto, United States Lindsay Windows LLC Full time

    Benefits: 401(k) Company parties Health insurance Opportunity for advancement Paid time off Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The...


  • Alto, United States Conduent Business Solutions Of Puerto Rico Inc. Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...


  • Palo Alto, United States Chevron Full time

    At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment...


  • Palo Alto, United States Physical Rehabilitation Network Full time

    As a Patient Service Representative, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Essential Job Functions: Patient Interaction: Greet and welcome patients with professionalism and warmth. Schedule appointments and manage patient...


  • Palo Alto, California, United States Wingstop Full time

    Join the Wingstop team as a Restaurant Service Representative and be part of a dynamic, customer-focused organization. As a key member of our front-of-house team, you'll provide exceptional service, exceeding guest expectations at every touchpoint.About the JobIn this critical role, you'll act as the first point of contact for guests, setting the tone for...