Senior ServiceNow Developer
2 weeks ago
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Job Title
Senior ServiceNow Developer
Job Classification
Job Type
full-time
Category
Service Delivery
Location
ROCKVILLE, MD 20852 US (Primary)
# of Hires Needed
1
Job Description
LCG is currently seeking a Senior Level ServiceNow Developer to implement various modules (Demand, ITOM, ITAM) within ServiceNow. The ServiceNow Developer will be responsible for developing solutions using best practices for implementing various ServiceNow modules for a prominent Health of Human Services (HHS) customer.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Interface and coordinate with IT Program Manager, IT Infrastructure team, and other stakeholders to gather and refine requirements on CMDB, Discovery, and ServiceMapping.
Extensive work with the Service Portal, SAM, and HAM.
Leverage experience and subject matter expertise to Implement Core suite of ITOM applications – Discovery and Service Mapping
Integrate ServiceNow with enterprise applications, Monitoring, and SIEM systems, and other ServiceNow instances
Customize Service Portal for the enhanced end-user experience.
As a Senior developer mentor, other developers and peer review the code to ensure team development follows ServiceNow best practices
REQUIREMENTS:
Bachelor’s Degree in Computer Science or related field or 9+ relevant years of experience.
Minimum of 5 years’ experience in implementing solutions on ServiceNow platform including but not limited to Server and client-side scripting,
In-depth experience with HAM, SAM modules and Service Portal are required.
Glide API, Web Services, Angular JS, ServiceNow Studio, Bootstrap CSS, Jelly Scripts, etc.
Extensive Process knowledge and working experience as a lead implementer for ITOM solutions
Experience integrating with enterprise application and third-party application through OOTB and custom API
Experience in creating audience-specific technical documents, user guides and/or presentations. Strong communication skills (verbal & written).
Work on Continuous Service Improvement by periodical technical and functional assessment of solutions and implementing enhancements as needed. Provide technical documentation on all solutions implemented
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