Technical Project Manager

1 month ago

Baltimore, United States Dice Full time

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Donato Technologies Inc, is seeking the following. Apply via Dice today

Need only local consultants with 2 hours drive to Baltimore, MD.

Job Title: Infrastructure Services Technical Project Manager

Location : Baltimore, MD

Duration : Long Term (W2 / 1099 / Incorp)

Description of Work:

Experience in the processes and module development principles that enables effective communications with stakeholders to develop enterprise business solutions for our customer that leverages industry processes and best practices. Serve as the ServiceNow Technical Project Manager for multiple infrastructure projects. Provide Project management leadership - effectively drive the project schedule, deliverables and manage project risks. Facilitate effective communications within a complex matrix organization (internal/external teams). Facilitate requirements gathering that can effectively be translated into customer acceptance documentation. Work closely with SMEs and Engineers in designing and developing solutions that meet the customer requirements. Participate in discovery sessions and process definitions with the project team and developers. All other duties as assigned or directed.

Basic Qualifications: Minimum knowledge, skills, abilities needed.

Bachelor's Degree in Computer Science, Mathematics, Engineering or a related field. Masters or Doctorate degree may substitute for required experience. 10 years of experience as an IT infrastructure technical project management. 7 years of experience with ServiceNow platform and effective in setting a clear vision based on ServiceNow capabilities and industry best practices. Knowledge and experience with CCaaS solutions implementation. IT Technical Project Management Leadership (PMP required). Effective leadership communications and team player (externally /externally). Knowledge of Asset Management, IT Service Management, Governance / Risk / Compliance ServiceNow Modules. Experience with CCaaS Applications (i.e., AWS Connect or Genesys). Experience designing and developing ServiceNow process flows/workflows. Effective executive/stakeholder level briefings. Familiarity with modern front-end build pipelines and tools. Excellent communication and written skills Must be able to obtain and maintain a US Public Trust clearance.

Preferred Qualifications: Candidates with these skills will be given preferential consideration.

Ability to focus and drive team to meet Project Plan milestone dates. Provide guidance and assistance to project resources to meet defined deliverables

Technical Project Manager (ServiceNow) #J-18808-Ljbffr

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