Full Time Sales Associate
2 months ago
We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware
experience is a plus but not a requirement as we provide extensive training.
At Ace Hardware, we're independently owned and operated so helping our community is our number one priority.
Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun
environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude
Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a
future, a purpose, and a community with us.
Position Summary
The primary responsibilities of the Sales Associate position are to maintain outstanding customer
service, generate sales, merchandise product, and support the store management team.
Major Responsibilities
The major responsibilities for this position include:
Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by
mystery shop standards
Maintain and keep Department clean and stocked that has been assigned to you.
Maintain awareness of all promotions and advertisements.
Execute the daily operational, day-to-day goals and priorities assigned by store management
Run register
Assist in the training and development of peers Actively participate in daily huddle meetings
Uphold merchandising and store cleanliness standards
Participate in the processing of new shipments and help the team to keep the receiving and back
stock area clean and organized
Responsive of safety issues Conscious of shoplifting activity
Aid customers in locating merchandising in store, on acehardware.com, as well as, processing
special orders
Solicit customers to open an Ace Rewards card
Answer customers' questions and provide information on procedures and policies
Minimum Requirements
The minimum requirements for this position include:
Education/Training: Posses a vast product knowledge
of hardware related products along with a willingness to learn.
Experience: Sales and marketing experience with retail programs, establishing relationships and
working with customers
Previous experience in a retail environment either in marketing, sales, or back office.
Skills/Knowledge: Knowledge of retail computer systems, MS Word and Excel a plus.
A commitment to service excellence and customer satisfaction Solid team player with excellent
interpersonal skills
Excellent communication skills, exceptional organizational ability, high attention to detail, and
ability to multi- task
Ability and willingness to work flexible hours including evenings, weekends and holidays to meet
the needs of
the bussiness.
Physical Requirements
The minimum physical requirements for this position include:
Must be able to lift 50 pounds frequently to load and unload customer orders.
Ability to stand for an extended period of time
Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and
perform all functions as set forth.
Operate Forkilft when trained.
Job responsibilities may change based on the needs of the business.
Click through and start your journey with us now
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