Infrastructure Systems Administrator

3 weeks ago


Indianapolis, United States Anchor Point Technology Resources Full time

This role is 100% ONSITE in Indianapolis. Your time will be split between downtown Indianapolis and the Castleton area.

Job Description

The System Administrator assists with developing and implementing solutions for complex business challenges. The System Administrator role works with engineers in continuous delivery, cloud services, process development, and automation. This person is a junior participant who drives operating and service excellence supporting internal/external stakeholders and partners. This role will require knowledge of various systems that will usually be integrated and have dependencies on one or more system. The qualifications for the ideal candidate are listed below.

Major Responsibilities/Activities

  • Assists with infrastructure used to support organization applications
  • Support infrastructure technologies with guidance from engineers, while adhering to industry best practices
  • Assist engineers with infrastructure used to support the business
  • Perform environmental audits as required to ensure consistent deployments
  • Assists with infrastructure patching processes, programs, and status
  • Monitor all infrastructure software and hardware products.
  • Perform Tier 2-3 Customer Support
  • Support customer escalations as needed.
  • M365 management

Requirements

  • Bachelors degree or a minimum of 1+ years of related experience or equivalent work experience.
  • Understanding of IT infrastructure standards and best practices for efficient and highly available operations.
  • Experience in ITIL processes and CMDB preferred
  • Experience managing cloud infrastructure supporting 24x7x365 environments
  • The individual can effectively work with internal management regarding escalations, issues, planning, etc.
  • The individual has demonstrated the use of escalation best practices.
  • Excellent written and verbal communications
  • Applied knowledge of information security
  • Networking core competency

Routing protocols (OSPF, BGP, EIRGP)

NAT & proxy

IP addressing, routing, DNS, VPN

  • Active Directory


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