Infrastructure Engineer Senior

3 weeks ago

Indianapolis, United States American United Life Ins Co Full time
Job DescriptionJob Description

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives

Job Summary

Responsible for leading collaborative groups to find innovative solutions to drive business value, mentors team resources and cross functional peers. Expected to formulate and implement changes to OneAmerica’s frameworks to meet changing business objectives. Responsible for the management of OneAmerica IT Network and plays a key role in the implementation of the Network strategy and continued stability of network resources. Provides technical networking consultation as needed to work efforts. The Engineer will be assigned to complex projects that require a great deal of detail for successful implementation and oversight.

Primary duties may include, but are not limited to:

  • Manage and resolve critical situations through effective communication with OneAmerica business units, IT project teams, IT operations and IT service provider(s).
  • Manage operational budget and assist with annual budget exercise.
  • Serve as escalation point and provide troubleshooting guidance and direction in resolution of escalated issues and/or complex Infrastructure issues.
    • Work closely with the Lead to ensure Network activity aligns with the overall Infrastructure roadmap.
  • Work closely with the Network & Voice Service Delivery Managers (SDM) to ensure day-to-day activities align with overall Network roadmap.
  • Focus on consistent execution and delivery excellence of projects to the organization.
  • Design and implement end-to-end networking solutions ensuring close adherence to the infrastructure roadmap.
  • Place a focus on technical debt elimination as well as preventing new technical debt as outcomes of project implementations.
  • Engage in architectural discussions and lead direction from an infrastructure and daily operational support standpoint.
  • Leads IT Operational troubleshooting.

Job Requirements

Required Education and/or Certifications

  • Bachelor’s degree (BS, BA), Computer Technology, related technical discipline, or equivalent 10 years’ professional technical experience.
  • Network and/or Firewall certifications required.

Recommended Education and/or Certifications

  • Master’s in business administration or a Computer Technology / Engineering field given additional consideration.
  • Cloud Networking training and/or certification given additional consideration.
  • ITIL v3 Foundation certification along with other technical certifications given additional consideration.

Required Work Experience

  • 8 years industry experience in a level 3/4 network engineer role.
  • 5 years of experience in the other technical areas listed above
  • 2 years of experience with Cloud networking
  • or any combination of education and experience which would provide an equivalent background

Preferred Experience:

  • Experience with COBIT v5, IT Service Management (ITSM), ITIL v3, and continuous improvement including Lean and Six Sigma.
  • Experience with SSAE16 (i.e., SOC1) compliance requirements and management.
  • The Engineer Sr should have a strong technical background in Networking with some experience in Cloud networking infrastructure. Preferred experience with the following technical areas: VOIP/Voice related technologies, Firewall & IPS, and monitoring & automation tools.
  • Experience with IT project management and architectural processes.
  • Or any combination of education and experience which would provide an equivalent background

Salary Band: 06C

This selected candidate will be expected to work hybrid in Indianapolis, IN. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team-building and collaboration.

If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.

Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

For all positions:

Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.

To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.

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