Patient Access Rep I

3 weeks ago

Baltimore, United States Mercy Medical Center Full time

Overview:

The Patient Access Representative is responsible for all registration and financially related data collection when a patient arrives at the facility for treatment.

Responsibilities:

License Requirements: N/A Certification Requirements: N/A Age Specific Care Provided For: N/A Knowledge, Skills and Abilities: Computer proficiency and technical aptitude with the ability to utilize one or more of the following: Microsoft Word, Power Point, Excel Microsoft Outlook Meditech (if applicable to position) Epic (if applicable to position) Performance Manager/NetLearning Must be able to read, write, and speak the English language in an understandable manner. Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action. Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public. Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees. Must be able to follow written and oral instructions. N/A Other Requirements: Routine clerical tasks, copiers, scanners etc Must be able to accurately type 40 words per minute

Qualifications:

EDUCATION AND WORK EXPERIENCE

  • Education and Work Experience:
    • Must possess a high school diploma or GED
    • 1 year experience in customer service preferred


SPECIFIC REQUIREMENTS

  • License Requirements:
    • N/A
  • Certification Requirements:
    • N/A
  • Age Specific Care Provided For:
    • N/A
  • Knowledge, Skills and Abilities:
    • Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
      • Microsoft Word, Power Point, Excel
      • Microsoft Outlook
      • Meditech (if applicable to position)
      • Epic (if applicable to position)
      • Performance Manager/NetLearning
    • Must be able to read, write, and speak the English language in an understandable manner.
    • Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
    • Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
    • Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
    • Must be able to follow written and oral instructions.
    • N/A
  • Other Requirements:
    • Routine clerical tasks, copiers, scanners etc
    • Must be able to accurately type 40 words per minute

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