PATIENT ACCESS REPRESENTATIVE

3 weeks ago


Baltimore MD USA, United States Mercy Medical Center - Baltimore, MD Full time
Summary

The Patient Access Representative is responsible for all registration and financially related data collection when a patient arrives at the facility for treatment.

Requirements

EDUCATION AND WORK EXPERIENCE

* Education and Work Experience:
* Must possess a high school diploma or GED
* 1 year experience in customer service preferred

SPECIFIC REQUIREMENTS

* Knowledge, Skills and Abilities:
* Microsoft Word, Power Point, Excel
* Microsoft Outlook
* Meditech (if applicable to position)
* Epic (if applicable to position)
* Performance Manager/NetLearning

* Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
* Must be able to read, write, and speak the English language in an understandable manner.
* Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
* Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
* Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
* Must be able to follow written and oral instructions.
* Must be able to work weekends and holidays (rotation).
* Other Requirements:
* Basic computer knowledge
* Must be able to perform routine clerical tasks, copiers, scanners etc
* Must be able to accurately type 40 words per minute?

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