Patient Access Representative

3 weeks ago


Baltimore Maryland, United States Mercy Medical Center Full time
Overview:
The Patient Access Representative is responsible for all registration and financially related data collection when a patient arrives at the facility for treatment.

Qualifications:
EDUCATION AND WORK EXPERIENCE

Education and Work Experience:

Must possess a high school diploma or GED

1 year experience in customer service preferred

SPECIFIC REQUIREMENTS

Knowledge, Skills and Abilities:Microsoft Word, Power Point, Excel

Microsoft Outlook

Meditech (if applicable to position)

Epic (if applicable to position)

Performance Manager/NetLearning

Computer proficiency and technical aptitude with the ability to utilize one or more of the following:

Must be able to read, write, and speak the English language in an understandable manner.

Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.

Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.

Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.

Must be able to follow written and oral instructions.

Must be able to work weekends and holidays (rotation).

Other Requirements:

Basic computer knowledge

Must be able to perform routine clerical tasks, copiers, scanners etc

Must be able to accurately type 40 words per minute?



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