Senior Salesforce Business Analyst

2 weeks ago

Los Angeles, United States Resource Informatics Group Full time
Job Description:
The primary role of the Senior Salesforce Business Analyst is to act as a liaison between business partners and IT Teams, supporting the solution delivery lifecycle for the Digital Distribution application portfolio under the direction of the Director, Business Engagement.
Join a team consisting of high-performing individuals that execute on product management, business analysis, process mapping, functional architecture, testing, and system integrations.
Be a proactive product owner and work alongside developers, support consultants, IT infrastructure, vendors, and different business verticals to support the Digital Distribution business.
Be the product manager of the portfolio of salesforce.com applications and system integrations.
Collaborate as project manager with technical teams to provide input on technical solutions and support end to end solution delivery.
Partner with key business clients to independently conduct and drive business requirements and design-related discussions and workshops.
Be a change agent and a knowledge keeper to support the successful business adoption of new IT solutions.
Research new technology tools and provide architecture solutions to support the growing Digital Distribution business.

Requirements:
Minimum of 4 years of solid hands-on experience with Salesforce.com
Minimum of 5 years of client facing and business systems analysis experience
Minimum of 5 years in application development and SDLC
Bachelor degree in Computer Science, Management Information Systems, or related fields.
Experience leading the analysis, extracting, and documentation of business requirements, and testing on projects, system enhancements and defects.
Deep understanding of IT project management, SDLC processes and methodologies, such as Waterfall, Agile Scrum and associated best practices, leveraging tools such as JIRA.
Excellent verbal and written communication skills - comfortable and confident communicating to all levels of the organization, both business and IT.
Ability to adapt to changing priorities and requirements, including the ability to multi-task and juggle many competing priorities and deadlines.

Preferred Qualifications:
Salesforce Admin Certification
Experience with Salesforce Lightning components
Experience with Media/Entertainment
Experience with Jira and Smartsheet
Experience with user experience and wireframe/mockup creation
Experience with business intelligence and analytical tools
Experience with data architecture, data warehouse and middleware/ETL tools and technologies.
Has worked within a project team over multiple geographic/international locations.

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