Agency Account Director
3 weeks ago
Mod Op is a 360-degree, full-service advertising agency with offices in New York, Los Angeles, Miami, Portland, Dallas, Kansas City, and Panama City, Panama. We believe in teamwork, client collaboration, powerful storytelling, stunning design, and thoughtful problem-solving. We have a wide-array of capabilities and provide strategy, brand development, campaign ideation and production across all channels. Our clients represent a breadth of industries, and every project presents new and interesting challenges. We are committed to process, working smart and enjoying the work we do.
The Account Director performs a combination of duties mainly related to leveraging Mod Op’s expertise and offerings to positively impact our clients’ business objectives. The Account Director is responsible the strategic leadership of their assigned accounts and for setting goals and measuring the effectiveness of all Client/Agency programs. They are expected to develop senior-level, long-term relationships with clients while furthering Agency goals.
Essential Functions:
Serve as the primary relationship point of contact for assigned clients with responsibility for client satisfaction, retention and growth
Develop and oversee the planning, development and execution for assigned accounts
Proactively identify and implement business-building ideas regularly
Develop a deep understanding of clients’ business, markets and customers to provide more valuable counsel
Prepare strategic plans along with budgets, compensation models and timelines
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Ensure Client/Agency compensation is fair and tracked for accuracy
Perpetuate Agency vision and culture with all team members
Initiate Agency programs to meet or exceed goals
Clearly communicate the progress to internal and external stakeholders
Prepare reports on program effectiveness and client account status
Requirements:
Seven to ten years of related work experience
Proven senior level experience in agency account management
Experience across the spectrum of marketing communications disciplines
Proven ability to expand relationship with clients
Experience in creating, controlling and maintaining budgets
Excellent organizational and leadership skills
Excellent listening, negotiation and presentation skills
Strong verbal and written communication skills
Medical, dental and ancillary company sponsored benefits
Company sponsored life insurance
401k retirement plan with company match
Generous PTO benefit plus week off between Christmas and New Year's
Opportunity to travel between offices
Talented coworkers and collaborative office culture
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