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Service Manager

1 month ago


Fruitland, United States Solomon Page Full time

Our client is looking to fill the role of Service Manager. This position will be in their Fruitland, MD office.

Responsibilities:

  • Plan, organize, and establish objectives and goals for duties assigned
  • P & L responsibility for the Service Department
  • Ensure that field personnel are fully trained in order to perform their job at a high level
  • Handle all day-to-day service department business including review of timecards, service tickets, review Hot Sheet requests, scheduling, and communicating with field crews and office staff
  • Oversee flow of documents, (final invoice and/or estimation --including final delivery of proposal)
  • Review estimates, inspections, letters, scopes, proposals and invoices for service work
  • Assist in collection of past due accounts receivable for service related work
  • Attend meetings with owners, property managers and contractors to look at new work as well as inspect completed work when needed
  • Proactively visiting new job sites and customers to generate new leads
  • Reviewing, preparing and submitting bids and work orders
  • Managing projects to meet targeted schedules and costs
  • Processing submittals, contracts and change orders
  • Reviewing and approving invoices, material slips, purchase orders, contracts, and proposals
  • Working with prime and subcontractors on all phases of projects including schedules, change orders, submittals and quality control
  • Making cold call and targeting new clientele
  • Timely responding to customer requests, questions and problem solving

Required Qualifications:

  • Experienced in Commercial Roofing Service/Repair and estimating.
  • 3+ years’ experience in roofing, construction, or related field
  • Work well within a Project Team environment.
  • Able to read blueprints and understand specification
  • Knowledge of business and management principles
  • Proficient with Microsoft Office Suite (Outlook, Excel, Word & Project)
  • Must be able to sell, estimate and develop new business
  • Strong oral and written communications skills. (reports, scopes and/or proposals)
  • Ability to professionally manage existing and new accounts and department
  • Respond to calls within 24 hours
  • Valid Driver License
  • Ability to pass Substance Abuse Testing
  • Ability to pass Security Screening for work on Government projects
  • Bilingual English/Spanish communication skills are a plus but not required

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Our teams, comprised of subject matter experts, develop an interest in your preferences and goals and we act as an advisor for your career advancement. Solomon Page has an extensive network of established clients which allows us to present opportunities that are well-suited to your respective goals and needs – this specialized approach sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.

Opportunity Awaits.


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