Customer Service Specialist

1 day ago

Manhasset, United States MHW Full time

We are looking to immediately fill an open full-time Customer Service Specialist role. In this position, you will be an integral member of one of our customer service teams, directly supporting our clients' daily business operations and enabling their success. This is a hybrid role, with a combination of in-office and remote work expected.

Company Description

MHW, Ltd. reinvented how alcoholic beverages go to market in the United States and provides market-leading solutions for market access, sales fulfillment, and compliance management to producers and importers of alcoholic beverage globally. We have helped many of the most successful brands in alcohol enter and excel in the US market. And we are in growth mode to help the next generations of brands achieve outsized success in a highly competitive environment.

Major Responsibilities:

  • Deliver superior customer service to our clients, customers and stakeholders
  • Communicate with vendors to ensure accurate & timely fulfillment activities
  • Process/enter orders
  • Invoice orders once shipped
  • Resolve issues/inquiries from clients (e.g., delivery error)
  • Maintain accurate inventory levels for assigned clients within ERP system
  • Ensure compliance with state regulatory requirements
  • Work closely with other departments to complete cross-functional tasks
  • Manage a shared email box with team
  • Perform other duties as assigned

Qualifications:

  • An exhibited passion for customer service
  • Demonstrated success in delivering results & proactively overcoming obstacles
  • Excellent oral and written communication skills
  • Committed to being a team player
  • Capable and interested in building relationships with team and clients
  • Proficiency with Microsoft Office (i.e., Word, Excel)
  • Familiarity working in an ERP system
  • High level of attention to detail
  • Excellent oral and written communication skills

Bonus Points:

  • 1-2+ years within a customer service-related industry
  • 1-2+ years of data entry experience
  • Experience within the Beverage Alcohol Industry

What Does MHW Offer You?

MHW Employee Benefits

  • Health, Dental Insurance Plans
  • 401k
  • Tuition Reimbursement
  • Paid Family Leave
  • Flexible Time Off
  • HSA (Health Savings Account)

MHW is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law.

  • Customer Service Specialist

    3 weeks ago

    Manhasset, United States MHW Full time

    We are looking to immediately fill an open full-time Customer Service Specialist role. In this position, you will be an integral member of one of our customer service teams, directly supporting our clients' daily business operations and enabling their success. This is a hybrid role, with a combination of in-office and remote work expected.Company Description...

  • Customer Service Specialist

    1 week ago

    manhasset, United States MHW Full time

    We are looking to immediately fill an open full-time Customer Service Specialist role. In this position, you will be an integral member of one of our customer service teams, directly supporting our clients' daily business operations and enabling their success. This is a hybrid role, with a combination of in-office and remote work expected.Company Description...

  • Customer Service Specialist

    4 weeks ago

    Manhasset, United States MHW Full time

    We are looking to immediately fill an open full-time Customer Service Specialist role. In this position, you will be an integral member of one of our customer service teams, directly supporting our clients' daily business operations and enabling their success. This is a hybrid role, with a combination of in-office and remote work expected.Company Description...

  • Customer Service Specialist

    4 weeks ago

    Manhasset, United States MHW Full time

    We are looking to immediately fill an open full-time Customer Service Specialist role. In this position, you will be an integral member of one of our customer service teams, directly supporting our clients' daily business operations and enabling their success. This is a hybrid role, with a combination of in-office and remote work expected.Company Description...

  • Customer Service Representative

    5 days ago

    Manhasset, New York, United States MHW Full time

    {"title": "Customer Service Specialist", "description": "Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to our clients, customers, and stakeholders.Key ResponsibilitiesProvide timely and effective support...

  • Customer Service Representative

    1 day ago

    Manhasset, New York, United States MHW Full time

    Customer Service SpecialistWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team. In this role, you will be responsible for delivering exceptional customer service to our clients, customers, and stakeholders.Key Responsibilities:Provide timely and effective responses to customer inquiries and concernsCommunicate...

  • Customer Service Representative

    2 weeks ago

    Manhasset, New York, United States MHW Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Specialist to join our team at MHW, Ltd. As a key member of our customer service team, you will play a critical role in delivering exceptional service to our clients, customers, and stakeholders.Key ResponsibilitiesCustomer Service Delivery: Provide timely and effective support to...

  • Customer Service Representative

    3 weeks ago

    Manhasset, New York, United States Walgreens Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service: Engage...

  • Customer Service Representative

    2 weeks ago

    Manhasset, New York, United States Saatva Full time

    About SaatvaSaatva is a luxury mattress and home furnishings brand dedicated to providing exceptional customer experiences. Our mission is to help every consumer get a great night's sleep, and we're committed to being the most helpful brand in our space.Job SummaryWe're seeking a highly skilled and customer-focused individual to join our team as a Viewing...

  • Customer Service Representative

    2 weeks ago

    Manhasset, New York, United States Saatva Full time

    About SaatvaSaatva is a luxury mattress and home furnishings brand dedicated to providing exceptional customer experiences. Our mission is to help every consumer get a great night's sleep, and we're committed to being the most helpful brand in our space.Job SummaryWe're seeking a highly skilled and customer-focused individual to join our team as a Viewing...

  • Customer Service Representative

    3 weeks ago

    manhasset, United States Saatva Full time

    Who We Are:Saatva is the Direct-to-consumer luxury mattress and home furnishings brand that aspires to help every consumer get a great night’s sleep. Experience has shown us that the more we help our customers, the more we sell. To that end, we have dedicated ourselves to being the most helpful brand in our space. Our marketing mission is to answer every...

  • Customer Service Representative

    3 weeks ago

    Manhasset, United States Saatva Full time

    Who We Are:Saatva is the Direct-to-consumer luxury mattress and home furnishings brand that aspires to help every consumer get a great night’s sleep. Experience has shown us that the more we help our customers, the more we sell. To that end, we have dedicated ourselves to being the most helpful brand in our space. Our marketing mission is to answer every...

  • Customer Service Representative

    3 weeks ago

    Manhasset, United States Saatva Full time

    Who We Are:Saatva is the Direct-to-consumer luxury mattress and home furnishings brand that aspires to help every consumer get a great night’s sleep. Experience has shown us that the more we help our customers, the more we sell. To that end, we have dedicated ourselves to being the most helpful brand in our space. Our marketing mission is to answer every...

  • Sales and Customer Service Representative

    2 weeks ago

    Manhasset, New York, United States Finish Line Full time

    Job SummaryAs a Store Associate at Finish Line, you will be responsible for delivering exceptional sales and customer service experiences. Your key responsibilities will include:Key ResponsibilitiesProviding sales and customer service support to customersPerforming cashiering duties and maintaining a clean and organized store environmentMaintaining company...

  • Customer Care Liaison

    1 month ago

    Manhasset, New York, United States Northwell Health Full time

    Position OverviewThe Patient & Customer Experience Specialist plays a vital role in enhancing the overall experience for patients and customers within the healthcare setting. This position is responsible for cultivating and sustaining relationships with essential stakeholders to promote a culture centered around patient and family care, effective service...

  • Technical Support Specialist

    7 days ago

    Manhasset, New York, United States Apple Full time

    About the RoleWe are seeking a highly skilled and customer-focused Technical Specialist to join our team at Apple. As a Technical Specialist, you will play a critical role in providing exceptional support to our customers, helping them to get the most out of their Apple products.Key ResponsibilitiesAssess customer support needs and provide solutions or refer...

  • Technical Specialist

    2 weeks ago

    Manhasset, New York, United States Apple Full time

    About the RoleWe are seeking a highly skilled and customer-focused Technical Specialist to join our team at Apple. As a Technical Specialist, you will play a critical role in providing exceptional support to our customers, helping them to get the most out of their Apple products.Key ResponsibilitiesAssess customer support needs and provide solutions or refer...

  • Technical Specialist

    1 week ago

    Manhasset, New York, United States Apple Full time

    About the RoleWe are seeking a highly skilled and customer-focused Technical Specialist to join our team at Apple. As a Technical Specialist, you will play a critical role in providing exceptional support to our customers, helping them to get the most out of their Apple products.Key ResponsibilitiesAssess customer support needs and provide solutions or refer...

  • Technical Support Specialist

    5 days ago

    Manhasset, New York, United States Apple Full time

    About the RoleWe are seeking a highly skilled and customer-focused Technical Specialist to join our team at Apple. As a Technical Specialist, you will play a critical role in providing exceptional support and service to our customers, helping them to get the most out of their Apple products.Key ResponsibilitiesAssess customer support needs and provide...

  • Technical Support Specialist

    1 week ago

    Manhasset, New York, United States Apple Full time

    About the RoleWe are seeking a highly skilled and customer-focused Technical Specialist to join our team at Apple. As a Technical Specialist, you will play a critical role in providing exceptional support to our customers, helping them to get the most out of their Apple devices.Key ResponsibilitiesAssess customer support needs and provide solutions or refer...