Current jobs related to Residential Customer Experience Specialist - Greeley - ALLO Communications


  • Greeley, United States ALLO Communications Full time

    At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities. We pursue these passions because ALLO leaders have...


  • Greeley, United States ALLO Communications Full time

    At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities. We pursue these passions because ALLO leaders have...

  • Shift Manager

    3 weeks ago


    Greeley, Colorado, United States Wendy's Full time

    **About the Role**As a Shift Manager at Wendy's, you will be responsible for delivering exceptional customer experiences and leading a team of dedicated professionals. You will utilize your knowledge of operational skills, customer service, and health and safety regulations to create a positive and engaging work environment.**Key Responsibilities**Lead a...


  • Greeley, Colorado, United States Investment Property Group Full time

    Join Our Team as a Residential Community Operations Manager Are you ready to take on a rewarding challenge? We are looking for a dedicated individual to oversee our vibrant community. About Us Investment Property Group is a leading operator of diverse residential properties across multiple states. Our extensive portfolio includes numerous mobile home parks...


  • Greeley, Colorado, United States Support, Inc. Full time

    Job OverviewResidential Care Provider/Foster Care – Weld County/Greeley, ColoradoCompensation Range: $18,000.00 to $65,000.00 annually based on the level of client support required.A bonus of $500 will be awarded upon successful client placement and a commitment of at least 6 months.Support Inc. is a well-respected service organization dedicated to...


  • Greeley, Colorado, United States Tarantino Properties Full time

    Tarantino Properties is seeking a dedicated and results-driven Full-Time Residential Leasing Consultant to become a vital part of our energetic team at University Flats Student Housing. Your role will involve collaborating closely with our growth team, assisting with administrative tasks and marketing initiatives to ensure a superior level of service for our...


  • Greeley, United States Silver Tree Residential Full time $19 - $24

    Job DescriptionJob DescriptionFacilities TechnicianLocation: Greeley, COSilver Tree Residential, LLC is one of the fastest growing property management companies in the industry. We were formed in 2009 to operate a growing portfolio of multi-family and senior apartment communities. Our primary goal is to provide the best quality housing possible to our...


  • Greeley, Colorado, United States Patterson Companies Full time

    Job OverviewAs a Customer Service Specialist at Patterson Companies, you will play a vital role in supporting both internal and external clients, ensuring a seamless experience in order processing and customer interaction.Key ResponsibilitiesTo excel in this position, the individual must effectively manage the following responsibilities:Administrative...


  • Greeley, Colorado, United States Patterson Companies Full time

    Job OverviewAs a Customer Service Specialist at Patterson Companies, you will play a crucial role in supporting both internal and external clients. Your primary responsibility will be to assist with order processing while maintaining a high level of professionalism and efficiency.Key ResponsibilitiesTo excel in this position, you will need to effectively...


  • Greeley, Colorado, United States Patterson Companies Full time

    Job OverviewAs a Customer Service Specialist at Patterson Companies, you will play a crucial role in providing support to both internal and external clients, ensuring smooth order processing and exceptional service delivery.Key ResponsibilitiesTo excel in this position, the following responsibilities must be fulfilled effectively:Administrative...


  • Greeley, Colorado, United States National Board of Chiropractic Examiners Full time

    Job SummaryThe Customer Support Specialist provides exceptional support to examinees and regulatory officials, ensuring a seamless experience with our exam products and services. This role involves managing administrative tasks, maintaining accurate records, and providing prompt and effective customer support.Key ResponsibilitiesMaintain and process licensee...


  • Greeley, Colorado, United States BRAD HALL COMPANIES Full time

    {"Job Title": "Propane Customer Service Specialist", "Job Summary": "LP Propane is seeking a Seasonal Customer Service Representative to assist with our busy Fall and Winter Seasons. As a key member of our team, you will be responsible for providing exceptional customer service, processing propane orders, and maintaining accurate records. If you have a...


  • Greeley, Colorado, United States Advance Services, Inc. Full time

    Job OverviewPosition: Residential Maintenance TechnicianCompany: Advance Services Inc.Immediate Openings available for a dedicated maintenance professional within a supportive living environment. This role offers competitive compensation and opportunities for career advancement within a reputable organization.Compensation: $22.00 Per Hour (Dependent on...


  • Greeley, Colorado, United States Discovery Concrete Llc Full time

    Job OverviewThe Concrete Finishing Specialist is responsible for the meticulous finishing of concrete surfaces. This role includes providing guidance on the suitable concrete forming systems and materials tailored for various projects.Key ResponsibilitiesInstall diverse materials in the construction of concrete structures.Utilize edging tools to cut joints...

  • Sales Associate

    2 weeks ago


    Greeley, Colorado, United States Gap Inc. Full time

    About the RoleIn this role, you will engage and connect with our customers by providing exceptional customer service. You will be an expert in product and use this expertise to educate, inform, inspire, and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions, and events, and execute operational...


  • Greeley, Colorado, United States O'Reilly Auto Parts Full time

    Position Overview:As a Retail Service Specialist at O'Reilly Automotive, you will play a vital role in ensuring customer satisfaction through exceptional service and support.Key Responsibilities:- Deliver professional services while enhancing the customer experience.- Assist the Store Manager and Assistant Manager in managing sales, customer service, and...


  • Greeley, Colorado, United States Yoder Family of Companies Full time

    Position OverviewBecome a part of a thriving automotive enterprise recognized as one of the premier workplaces in Northern Colorado.About Us We are a cutting-edge automotive organization founded on enduring family principles, serving the community since 1908. Our operations are dedicated to providing exceptional service, sales, repairs, and customer support...


  • Greeley, Colorado, United States Yoder Family of Companies Full time

    Position OverviewBecome a vital part of a thriving automotive enterprise in Northern Colorado.About Us We are a premier automotive organization rooted in strong family principles, serving the Northern Colorado community since 1908. Our commitment to excellence in service, sales, and repairs has established us as a trusted name in the industry.Role SummaryThe...


  • Greeley, Colorado, United States Yoder Family of Companies Full time

    Position OverviewBecome a part of a thriving automotive enterprise in Northern ColoradoRecognized as one of the top workplaces in Northern Colorado.About Us We are a cutting-edge automotive organization founded on strong family principles, serving the community since 1908. Our operations are devoted to delivering exceptional service, sales, repairs, and...


  • Greeley, Colorado, United States Patterson Companies Full time

    Patterson Companies is more than just a workplace; we are a partner dedicated to your professional growth. Our organization is distinguished by the exceptional individuals who thrive in our people-centric, progressive, and results-oriented culture. We are committed to fostering an environment where diverse talents and experiences contribute to a stronger and...

Residential Customer Experience Specialist

4 months ago


Greeley, United States ALLO Communications Full time

At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.

We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.

Are you on the search for a new career, something fast-paced, light-hearted and fun? Then like our Internet, ALLO Communications has a new GIG for you. We are looking for the kind of people who truly care, who work hard, and who are willing to step up for our customers and our fiber family. Variety is the spice of life on this team, so be ready to learn all of the ins and outs of ALLO, assume customer facing duties on and off the phones, and take on projects as needed.

RESPONSIBILITIES:

  • Process incoming orders for new installation, including provisioning service, scheduling with the customer and completing the billing for services rendered.
  • Complete change of service requests (open service orders and make changes to accounts).
  • Receive and initiate calls from/to current customers who are reporting trouble issues. Open trouble tickets & resolve service issues.
  • Receive calls and written inquiries from potential or existing customers and respond to any questions or concerns. We want people-focused people who aren't shy about having a real conversation.
  • Provide an excellent customer experience
Colorado Residents: typical pay range for this role will be from $17.00 - $19.00 per hour depending on experience.

EDUCATION:
  • High school diploma or equivalent
EXPERIENCE:
  • 1+ Year(s) of previous customer service experience, preferably over the phone.
  • Character is just as important.
  • We look for those who have a natural instinct for our core values: Honest, Local, Exceptional, and Hassle-Free.
COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:
  • Well-spoken communicator, who can confidently give solutions by phone, email or live chat.
  • Problem solver, you are able to see through the eyes of another and help them feel assured they are in good hands.
  • Ability to learn and grasp new concepts and work through problems in a logical manner. General trouble shooting ability preferred.
  • Ability to be self-directed, multitask and the ability to handle confidential information.
We Offer:
  • Extensive training. We will make sure that you have the knowledge and tools to handle your first customer interaction. So to ensure the customer has the best experience possible.
  • Employee incentives like free ALLO swag and discounts on our services.
  • Fun Team Environment, where you will feel comfortable with those you work with right away. Teamwork truly makes the dream work.
  • Growth within the company. We set you up for success to move up in your department or explore openings in other departments.
REQUIREMENTS:
  • While this position isn't entirely remote, it offers hybrid flexibility (3 days in the office/2 days from home), contingent upon performance, approval from your supervisor, and reliable internet connectivity.
    • For hybrid work, a prerequisite is having internet speeds of 100 Mbps download and 40/50 Mbps upload.
  • Mandatory training for 10 to 12 weeks is required, scheduled from Monday to Friday, 8:00 am to 5:00 pm CT, starting from the specified date.
  • Our customer service line operates seven days a week. While you will receive a designated schedule within our service line hours, we do ask for flexibility, which may include on-call rotations on Saturdays.
People are our passion. At ALLO, we don't treat you like a number. You're a human being.

Get ready to plug into the perks at ALLO:
  • Free ALLO Service: We'll pick up the tab on your ALLO fiber internet, TV, and phone bill. Seriously
  • Retirement Plan: The fiber future isn't the only one we care about. We match your 401(k) savings up to 5%.
  • Health and Wellness: Participate in quarterly wellness challenges, and we'll deposit extra cash into your checking or health savings accounts.
  • Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program.
  • Sponsorships: Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.
  • Tuition Assistance: Have a thirst for knowledge? We like that, which is why we're proud to offer assistance with the cost of your tuition.


ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.

Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at recruiting@allofiber.com.

ALLO is a Drug Free and Tobacco Free Workplace.