Telecom Engineer, Technical Lead remote
2 weeks ago
Company Description
LIVE TELCO is a telecom provider specialized in connecting enterprises and telecom operators around the world, especially in Middle East & Africa. We provide wholesale capacity below market prices by engaging in complex multi swaps and balance of trade. We help enterprises connecting rapidly in difficult locations
We also work with Tier 1 operators for large and complex projects and lead complex sales engagements with customers by locking down a scope, a business case, and a transformation strategy until deal closure.
Role Description
This is a full-time remote role for a Telecom Technical Manager with a strong technical and commercial background taking END to END responsibility for :
Pre-sales activities
Post Sales activities
Internal systems setup
Onboard Telecom operators / vendors
1 Pre-Sales
Understand the customer challenges and create a requirement
Convert this requirement into a conceptual technical solution
Start preparing the technical proposal in partnership with partners, vendors and customer
Produce the BOQ, Technical engagement, Operational and customer support
Define KPIs, SLAs, Pricing model, deployment plan, migration plan, operational plan and support plan
Negotiate directly with the client and supplier the terms and support until deal closure
Produce marketing collaterals that can be reused
PM deployment
2 Post Sales
Define the post sales engagement model, mainly SLAs, NOC model, interventional models and remain close to the client for any operational issues
3 Internal Systems setup
Implement an open source OSS/BSS - NMS that will allow us to monitor and manage links (MPLS / Internet / VSAT), with reports given to the customer
Create a portal that will allow customer to access their metrics and other information (Invoices / CRM)
4 Onboard Telecom Operators / Vendors
Find new operators globally, negotiate last mile price
Review contractual, commercial and technical documentation and give feedback
Agree on a NOC to NOC arrangement and potentially an NNI
Agree on SLAs that will be then standardized across our offering
Onboard on the NMS the new supplier
Qualifications
Telecom Engineer
Strong Telecom Technical expertise and experience with large Telecom operators
Strong technical skills : VSAT / MPLS / DIA / SD-WAN / HUB-REMOTE solutions / HYBRID networks / SIP / OPERATOR CONNECT / LORA-WAN / IoT / Cyber Security
Experience with NMS and supplier onboarding
Knowledge of the main vendors : CISCO / FORTINET / VELO CLOUD / TEAMS / etc.
Experience in creating network designs, topologies,
knowledge with great Sales and Marketing acumen
Strong analytical skills, particularly in data analysis, to generate insights and develop templates and marketing campaigns
Experience in providing management consulting and deliver high quality documents
Excellent communication skills across different mediums, including face-to-face communication, presentations, and written reports
Understanding of finance and financial analysis to support business cases and deal structuring
Ability to work collaboratively with cross-functional teams and across different levels in an organization
Experience in the telecom or technology industry is required
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