Telecom Engineer, Technical Lead remote

2 weeks ago


Sioux Falls, United States CareerBuilder Full time

Company Description

LIVE TELCO is a telecom provider specialized in connecting enterprises and telecom operators around the world, especially in Middle East & Africa. We provide wholesale capacity below market prices by engaging in complex multi swaps and balance of trade. We help enterprises connecting rapidly in difficult locations

We also work with Tier 1 operators for large and complex projects and lead complex sales engagements with customers by locking down a scope, a business case, and a transformation strategy until deal closure.

Role Description

This is a full-time remote role for a Telecom Technical Manager with a strong technical and commercial background taking END to END responsibility for :

Pre-sales activities

Post Sales activities

Internal systems setup

Onboard Telecom operators / vendors

1 Pre-Sales

Understand the customer challenges and create a requirement

Convert this requirement into a conceptual technical solution

Start preparing the technical proposal in partnership with partners, vendors and customer

Produce the BOQ, Technical engagement, Operational and customer support

Define KPIs, SLAs, Pricing model, deployment plan, migration plan, operational plan and support plan

Negotiate directly with the client and supplier the terms and support until deal closure

Produce marketing collaterals that can be reused

PM deployment

2 Post Sales

Define the post sales engagement model, mainly SLAs, NOC model, interventional models and remain close to the client for any operational issues

3 Internal Systems setup

Implement an open source OSS/BSS - NMS that will allow us to monitor and manage links (MPLS / Internet / VSAT), with reports given to the customer

Create a portal that will allow customer to access their metrics and other information (Invoices / CRM)

4 Onboard Telecom Operators / Vendors

Find new operators globally, negotiate last mile price

Review contractual, commercial and technical documentation and give feedback

Agree on a NOC to NOC arrangement and potentially an NNI

Agree on SLAs that will be then standardized across our offering

Onboard on the NMS the new supplier

Qualifications

Telecom Engineer

Strong Telecom Technical expertise and experience with large Telecom operators

Strong technical skills : VSAT / MPLS / DIA / SD-WAN / HUB-REMOTE solutions / HYBRID networks / SIP / OPERATOR CONNECT / LORA-WAN / IoT / Cyber Security

Experience with NMS and supplier onboarding

Knowledge of the main vendors : CISCO / FORTINET / VELO CLOUD / TEAMS / etc.

Experience in creating network designs, topologies,

knowledge with great Sales and Marketing acumen

Strong analytical skills, particularly in data analysis, to generate insights and develop templates and marketing campaigns

Experience in providing management consulting and deliver high quality documents

Excellent communication skills across different mediums, including face-to-face communication, presentations, and written reports

Understanding of finance and financial analysis to support business cases and deal structuring

Ability to work collaboratively with cross-functional teams and across different levels in an organization

Experience in the telecom or technology industry is required

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