Senior Network Operations Engineer IT Cluj-Napoca Hybrid

4 weeks ago

Sioux Falls, United States SalesConsulting Full time

Our client is a global provider of sustainable climate solutions, creating efficient residential, commercial, and industrial spaces through HVACR technologies. We are looking for a Senior Network Operations Engineer to provide Tier II and Tier III technical operational support to our client'sGlobal IT Enterprise.

In This Role, Your Responsibilities Will Be: Supports and supervises the Global IT Enterprise infrastructure to include SD-WAN, Cloud, and Campus infrastructure services (LAN/Wireless). Provides technical support for daily, change, and incident response operations, and supports the daily administration and management of the Global Enterprise operations. Collaborate with Service Management to coordinate change and patch management, new service turnup, and service disconnections. Provide technical direction on the configuration and operation of the use of NOC and monitoring and management tools (Solarwinds, Splunk, vManage, vAnalytics, ISE, DNAC, NetScout nGenious) Leads processes regarding end-to-end network connectivity and performance of Cisco devices and circuits, and across all communication platforms (WLAN, LAN, SD-WAN, Firewall, IPSec links, and VPN’s). Works with Security group to ensure the accurate deployment of the comapny'sSecurity policy and governance requirements and provide real-time status of the Enterpriseservice availability and performance. Build and maintain of low-level documentation (Viso). Analyze data and deliver metrics associated with utilization, capacity, and functional operations of the network. Provides SME support for Network services and Critical Incident responses. Support root cause analysis of problems and tracks, documents and reports identified patterns. Work with the general direction both independently and with other members of the various operation teams. Who You Are: You deliver messages in a clear, compelling, and concise manner. You persist in the face of challenges and setbacks. You provide balanced feedback at the most critical times. You partner with others to get work done. You build and deliver solutions that meet customer expectations. For This Role, You Will Need: Bachelor’s degree in CS, MIS or related technology/engineering field preferred or equivalent experience, or Military Occupational specialties with minimal 5 years’ operational experience that focus on IT Communication. Cisco Certified Network Professional required, Cisco Certified Inter network Expert certification preferred, or equivalent experience required. Ten or more years' experience working in a Network Operations Engineering positon, including hands-on involvement in configuring and fixing large, distributed network services in a traditional Cisco LAN/WAN environment including private, public virtual and layer 2 and layer 3 networks. In-depth knowledge of VLANs, spanning tree, BGP, EIGRP, OSPF, physical layer protocols Detailed knowledge of Cisco SDWAN Viptela and Meraki technologies and features, as well as wireless solution architectures and capabilities. Experience managing wireless infrastructures using Cisco Prime, ISE, and DNAC solution tools, and deploying cloud-based Cisco Viptela SD-WAN globally. Previous experience in working together with global and local Managed Service Provider Telecoms or other external vendors, supporting the delivery of MPSL, DIA, and Broadband services. Functional understanding of Security technologies and their relations to Network communications, of DNS, DHCP and related network services, as well as IP addressing strategies and practices. Ability to perform maintenance activities outside of normal business hours. Superb Communication and Teamwork skills, able to operate in a large global matrix network environment with a distributed global operations team. Proficiency in English. Solid grasp of Cloud networking specifically with Azure and AWS. Process accuracy and documentation skills are important. Experience working within ITIL 3/4 framework, routers, switches, firewall, Load balancer. Experience of operating in an Enterprise environment with strict change control procedures. Preferred Qualifications that Set You Apart: Familiarity with zScaler Security and segmentation solutions. Relevant knowledge of Microsoft 365 products including Visio and Project

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