(Senior) Network Security Engineer, Enterprise Operations

2 weeks ago


Sioux Falls, United States GTT Communications Inc Full time

(Senior) Network Security Engineer, Enterprise Operations page is loaded

(Senior) Network Security Engineer, Enterprise Operations

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locations

Sofia

time type

Full time

posted on

Posted 27 Days Ago

job requisition id

R0012220

Role Summary: The (Senior) Network Security Engineer, Enteprise Operations will be technical escalation point for providing concise and relevant action plans for teams to resolve network and customer issues efficiently and in a timely manner. The team manages and maintains enterprise solution of the top customers for GTT during European Business hours and consists of highly skilled network secuirty engineers, who are working on different solutions, vendors, and technologies. Main Responsibilities: Technical escalation point for customer incidents and long term problems Owns incidents, resolves them swiftly and drives through to final fix, working with customers and other internal and external teams as appropriate. Working with the vendors TACs in regards to platform issues Provides concise and relevant action plans for teams to resolve network and customer issues efficiently. Working on broad range of IP and Security products: IPVPNs, SD-WAN, Security, etc Uses detailed understanding of operational capabilities to support operations acceptance of new infrastructure and non-standard bids. Pro-active problem management based on technical and trend analysis to ensure service stability and preventative action taken where possible Configuration of network elements and migration of services Ensure operational processes are followed and deliver best-in-class technical support while maintaining a stable and resilient network. Ideal Candidate Profile: Minimum 2 years experience within Operations environment of a Service Provider or System Integrator Minimum two years of work in a technical IP or Security support position. General knowledge of telecom industry and standards Excellent fault diagnostics and trouble-shooting abilities Must have good understsanding of ISP network fundamentals: IP, MPLS and routing knowledge (BGP, OSPF) Good to have knowledge of SD-WAN, WAN optimizations, NFV, security Good to have completed any vendor professional certification tracks for Cisco, Juniper, Palo Alto Networks or Fortinet Person Specification: Professional, structured and proactive approach. Self-motivated with excellent interpersonal and communication skills Positive and approachable team player Calm and productive under pressure Detail-oriented and organized approach to work Fast learner and interest in cutting edge enterprise technologies Able to work in a team with little supervision and using own initiative Highly service oriented with strong customer-facing skills Able to resolve problems quickly and effectively Strong team spirit Outside of the box thinking #LI-Remote #LI-YY1 #LI-YK1 #LI-MS1 Similar Jobs (3)

Lead Network Engineer, Tier 2

locations

Sofia

time type

Full time

posted on

Posted 19 Days Ago

Network Engineer, Tier 2

locations

Sofia

time type

Full time

posted on

Posted 13 Days Ago

IP Network and Provisioning Engineer

locations

Sofia

time type

Full time

posted on

Posted 30+ Days Ago GTT provides secure global connectivity, improving network performance and agility for your people, places, applications and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence.

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