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Commercial Professional Liability Assistant Underwriter

2 months ago

Greensburg, United States W.N. Tuscano Agency Full time

Please note our office will be closing at 3:00 on Friday, May 24th and will be closed Monday, May 27th for the Memorial Day holiday. We will reopen at 8:00 am on Tuesday, May 28th. We are a growing company in an interesting and challenging segment of the insurance industry and we are always looking for talented individuals to join our team. This is a summary and is intended to help a candidate understand the general concepts and responsibilities required for this position. Tasks and responsibilities may be added, deleted or changed as our business changes. Service all aspects on existing business

This includes but is not limited to reviewing inspections, mid-term endorsements, cancellations, audits, agent and company correspondence, and working renewals.

Handle cancellations/non-renewals according to state regulations and company guidelines Organize, review and service policy correspondence on active and expired policies Be responsible for working the renewal book of business including re-markets Provide assistance and/or direction with service requests from brokers or carriers as needed Set up all new business worksheets for the policy to be issued. Process new business binders Effectively cover for departmental assistants when out of the office including processing binders and other time sensitive requests Reviewing audits and taking appropriate action All of the above to meet or exceed guidelines and standards as established Other related duties as assigned Competencies & Qualifications:

Build strong relationships with markets and retail producers Create strong working relationship with underwriter and assistant underwriter, including consistently and professionally communicating via phone and email Align with our customer service expectations Possess a knowledge/keep a list of markets utilized by Tuscano Effectively apply guidelines from Company Underwriting Manuals Understand classification of risks and what factors are used to determine rates Understand and explain insurance principles (e.g. Minimum Earned Premium, Minimum & Deposit Premium, C.O.P.E., Insurance-to-Value, Surplus Lines Regulations) Understand and explain forms and coverages Ability to multi-task and prioritize work in an effective manner Willingness to take ownership for service to our customers Excellent customer service skills that align with our customer service expectations Organize workload and tasks Collaborate with team members and build positive working relationships Exhibit proficient computer and phone skills Insurance coursework and/or experience preferred Required Licenses:

Hold a current Property & Casualty Producer License and Surplus Lines License in home state or must attain in six months About Tuscano:

For over 50 years the Tuscano Agency has provided insurance solutions exclusively to our customer, the retail agent and broker. Tuscano is located in Greensburg PA, approximately 35 miles SE of Pittsburgh. We have been recognized as a Top Workplace in the Pittsburgh region each year since 2011. We are a growing company with 100+ employees, most of who work from our Greensburg office with teleworking options available. As an insurance wholesaler, we work with independent insurance producers in 21 states and Washington DC. Our work is fast-paced with a focus on professional knowledge of the products we sell and a commitment to excellence in customer service. We are passionate about giving back to our community and believe in taking an active role in the broader insurance community. At the Tuscano Agency, we face challenges and every day we rise to face those challenges together. Every day we learn something new. Every day we will have fun together and care for each other.

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