Retail Banking Manager- Statesboro

3 weeks ago

Statesboro, United States Morris Bank Full time
SUMMARY

This position is responsible for directing the activities of a market of the bank. This entails supervising various personnel and dealing with customers and their needs. Other responsibilities include preparing branch reports, ensuring compliance with rules and regulations, and representing the bank in the community.

ESSENTIAL FUNCTIONS

Operational/Administrative

Attends to the retail banking needs of customers and prospective customers according to the bank's established procedures, schedules, and directions.

  • Supervises and directs market branches including opening and closing procedures, and
  • Reviews the market audits and works with the Retail Officer to resolve
  • Handles customer complaints and advises customers with special
  • Accepts responsibility for operational and administrative matters supporting profitable operations and attainment of branch/market goals.
  • Ensures branch's cash levels are within established
  • Ensures account documents are
  • Maintains dual control requirements as
  • Understands the role of Teller, Head Teller, CSR, and Lead
  • May have to fill in for the positions of Teller and
  • Will visit each branch weekly to audit work of front line, update front line on changes or new products, and coach on customer service delivery.
Leadership and Supervision

Responsible for supervising and developing Tellers and CSRs in the branches with direct supervision of Lead CSRs and Head Tellers, with support from the Retail Officer.
  • Partners with the Retail Officer to maintain overall responsibility for all aspects of assigned market's retail network, including the implementation of strategies and establishment of goals to achieve growth, profit, operational efficiency, and customer service objectives.
  • Work in conjunction with Human Resources, Retail Officer, and supervisors to interview and hire new front-line employees
  • Provides assistance and orientation, explains standards, defines performance desired and clarifies accountabilities for Tellers, CSRs and Lead CSRs.
  • Provides assistance, on-the-job training, coaching and mentoring and is a resource for front line employees.
  • Coordinates scheduling and daily work routines/assignments and ensures branch coverage. (Including vacations, attendance, time sheets etc.)
  • Work with the Retail Officer to delegate more duties to direct reports to prepare them for future advancement.
  • Directly responsible for evaluating, Lead CSR and Head Teller performance by completing required performance reviews following established guidelines. Responsible for approving all indirect reports (Tellers and CSRs) evaluations prior to submission to the next level of approval.
  • Work in conjunction with Human Resources, Retail Officer, and supervisors with regards to document and resolve disciplinary issues within the branches.
  • Support branches in carrying out programs to meet identified goals, in implementation of new procedures, introduction of new products, and defining training needs to the staff based on review of performance and team/individual suggestions.
  • Takes advantage of day-to-day opportunities to coach team
  • Leads in the implementation of system changes to support new products, ensures system integrity, and recommends program changes to more efficiently and effectively support services offered.
  • Enforces, through subordinates, compliance with all federal and state regulations that impacts the retail division.
Marketing & Service

A "champion" of a marketing and service culture ensuring prompt, efficient, and exceptional customer service.
  • Exhibits a role model for branch teams in building, maintaining, and enhancing relationships with customers.
  • Serves customers following bank standards in a professional, efficient, and courteous manner and, where applicable, provide efficient problem resolution as required.
  • Develops and coaches branch team in providing exceptional service (building sales through relationship management) and meeting bank goals.
  • Ensures effectiveness and efficiency in customer traffic flow and staff utilization to ensure established standards and guidelines are achieved on a daily, weekly, and monthly basis by all team members.
  • Performs any function generally handled by the front
Contribution to Team and Bank

Maintain successful working relationships with team, the bank, and the community.
  • Responsible to the Retail Officer for the fulfillment of functions, responsibilities, and authority and the proper interpretation.
  • Will advise and assist department managers, officers, and staff in their respective functions associated with the areas for which he or she has direct responsibility.
  • Makes recommendations to the Retail Officer concerning possible methods to improve departments.
  • Makes recommendations to the Retail Officer concerning budgetary needs of the
  • Participates from time to time with community organizations and in community
  • Perform duties as defined in the Bank Secrecy Act/Anti-Money Laundering Program
  • Performs other tasks requested by Banking Center Administrator as they relate to the bank and its functions.
REQUIRED EDUCATION, EXPERIENCE AND SKILLS
  • Bachelor's degree in a related field required. 7-10 years of direct experience may be substituted for degree.
  • Five plus years in banking
  • Minimum 2-3 years of supervisory or leadership experience
  • Strong leadership, planning, and organizational
  • Excellent interpersonal, verbal, and written communication skills
  • Knowledge of banking operational procedures
  • Strong marketing and service skills
  • Independent judgment required under minimum
  • Strong knowledge of the bank's products and services
  • Knowledge of fraud and fraud detection
  • Knowledge of security policies and procedures
  • Knowledge of federal and state financial services regulations
  • General knowledge of Bank Secrecy Act/Anti-Money Laundering Program
POSITION SPECIFIC COMPETENCIES:
  • Professionalism- Represents the company with the highest standards of professionalism. Exceptional in terms of honesty, integrity, confidentiality, deportment, and dress.
  • Productivity- Consistently produces a very high volume of work. Uses company time and resources extremely optimally and meets schedules and deadlines.
  • Attendance- The number of absences [excluding vacation and legally required leave] regardless of reason. Also includes the number of times tardy for work or returning from lunches and breaks.
  • Attention to Detail- Accuracy and attention to detail are exceptional. Assignments are completed carefully and in full accordance with specific instructions. Exceptional quality standards are maintained in the recording of numerical data and organizational information. Grammar, spelling, and punctuation are flawless.
PHYSICAL REQUIREMENTS
  • Must be capable of operating all types of office
  • Requires an occasional, short distance movement of coin bags, which may weigh as much as 50 lbs.
EQUIPMENT USED
  • Computer, telephone, fax machine, scanner, copier, printer
SUPERVISORY REQUIREMENTS: 8 or more

WORKING CONDITIONS
  • Requires extensive contact with the general
  • May require travel to other offices to provide assistance or attend Also, travel for seminars and training.


The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

This job description is not intended to be and should not be construed as an all-inclusive list of the responsibilities, skills, or working conditions associated with the position. While this job description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add, or remove duties and assign other duties as necessary.

  • Retail Banking Manager- Statesboro

    4 weeks ago

    Statesboro, United States Morris Bank Full time

    Job DescriptionJob DescriptionSUMMARYThis position is responsible for directing the activities of a market of the bank. This entails supervising various personnel and dealing with customers and their needs. Other responsibilities include preparing branch reports, ensuring compliance with rules and regulations, and representing the bank in the...

  • Assistance needed after school for a family in Statesboro, GA.

    6 days ago

    Statesboro, United States Wyndy.com, Inc. Full time

    After-school Family Assistant needed in Statesboro, GA. Provide support to a family by assisting with various tasks and activities, ensuring a smooth transition between school and home. Assist with homework, engage in creative and educational activities, and monitor children's well-being. Collaborate with parents to maintain a structured routine and promote...

  • PAC Associate/Front Desk Rep

    4 weeks ago

    Statesboro, United States Optim Full time

    Job DescriptionJob DescriptionOptim Orthopedics is seeking full time Patient Advocate Coordinator (PAC) Associate/Front Desk Rep for our Statesboro, GA location. "We are looking for a highly motivated candidate to deliver excellent patient service at the front desk of our six Savannah therapy locations. The ideal candidate would be eager to learn all aspects...

  • Patient Account Coordinator Lead

    3 weeks ago

    Statesboro, United States Optim Full time

    Job DescriptionJob DescriptionOptim Orthopedics is seeking a full time Patient Account Coordinator Lead for our Statesboro, GA location. Job Requirements: Primary Duties:* Assist with supervising daily PAC operations and task. * Assist with staffing plans and PAC training. * Identifies and assist with system improvement implementations. * Contacts patients...

  • AV Technician

    5 days ago

    Statesboro, GA, United States Inter Technologies Corporation Full time

    Inter Technologies Corporation (ITC) provides expert audio-visual integration services.  Our adaptable structure enables us to complete and provide follow-on support for large-scale installations throughout the United States, Canada, and Mexico. ITC is a rapidly growing and evolving family-owned and operated business and we need you to join our growing...

  • PATIENT ACCOUNT COORDINATOR LEAD

    1 week ago

    Statesboro, GA 30458, USA, United States Optim Full time

    Optim Orthopedics is seeking a full time Patient Account Coordinator Lead for our Statesboro, GA location. Job Requirements: Primary Duties:* Assist with supervising daily PAC operations and task. * Assist with staffing plans and PAC training. * Identifies and assist with system improvement implementations. * Contacts patients regarding outstanding balances....

  • Director of Development

    4 weeks ago

    Statesboro, United States Georgia Southern University Full time

    **About Us**: Join Our Team at Georgia Southern! Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level...

  • Gastroenterology Full-Time position in Statesboro, Georgia

    4 weeks ago

    Statesboro, Georgia, United States Fidelis Partners Full time

    GI opportunity near Savannah GeorgiaThis well-respected and well-established hospital in Southeastern Georgia isactively seeking an additional gastroenterologist to their team. The positionwould be an employed position joining on full time gastroenterologist employedby the hospital, and a private practice gastroenterologist with a 1/4 callschedule. Strong...

  • Food Services Assistant Manager

    18 hours ago

    Statesboro, United States Heritageinnhealth Full time

    ** Food Services Assistant Manager** ** Heritage Inn Health and Rehabilitation** ** Statesboro, GA** Ethica has a COVID-19 vaccinated workforce. New Associates must provide proof of vaccination prior to hire date. Our Full-time Benefits Include: * Competitive Wage Scale * Weekly Pay * Flexible Schedules and Set Hours * Medical & Dental Insurance * 401K with...

  • Temporary - New Student and Family Program Intern

    4 weeks ago

    Statesboro, United States Kennesaw State University Full time

    Job Summary The Temporary employee will support the Office Of Admissions as a New Student and Family Program Intern on the Statesboro Campus. Temporary employees are employed according to departmental need and the length of time will vary by workload and may not exceed 1300 hours worked in a 12-consecutive month period. ...

  • Interventional Cardiology Full-Time position in Statesboro, Georgia

    1 month ago

    Statesboro, Georgia, United States Fidelis Partners Full time

    Interventional Cardiology near Savannah GeorgiaThis well-respected and well-established hospital in Southeastern Georgia isactively seeking an additional interventional Cardiologist to join their team.Provider will perform general Cardiology, cover Stemi calls, and becomfortable with Coronary and Peripheral procedures. Office space (2,600 sqft) is in MOB on...

  • Junior Accountant

    2 weeks ago

    Statesboro, United States Hire Resolve USA Full time

    Hire Resolve's esteemed Accounting client is looking for an ambitious Junior Accountant to join their accounting team located in Statesboro, Georgia. The ideal candidate will have a solid understanding of basic accounting principles and be eager to learn and grow within the role. This position will involve assisting with various accounting tasks to ensure...

  • Junior Accountant

    4 weeks ago

    Statesboro, United States Hire Resolve Full time

    Job DescriptionJob DescriptionHire Resolve's esteemed Accounting client is looking for an ambitious Junior Accountant to join their accounting team located in Statesboro, Georgia. The ideal candidate will have a solid understanding of basic accounting principles and be eager to learn and grow within the role. This position will involve assisting with...

  • Automotive Service Technician

    4 weeks ago

    Statesboro, United States D & R Intensive Car Care Full time $20 - $25

    D & R Car Care is accepting applications for a full-time experienced Auto Mechanic to work at our Statesboro, GA location. We are seeking Experienced Automotive Technicians with at least 4 years of professional, on-the-job experience.Excellent pay, no weekends, and a great team atmosphere make D & R Car Care one of the best professional work environments in...

  • Food Services Aide

    16 hours ago

    Statesboro, United States Heritageinnhealth Full time

    ** Food Services Aide** ** Heritage Inn Health and Rehabilitation** ** Statesboro, GA** Ethica has a COVID-19 vaccinated workforce. New Associates must provide proof of vaccination prior to hire date. Our Full-time Benefits Include: * Competitive Wage Scale * Weekly Pay * Flexible Schedules and Set Hours * Medical & Dental Insurance * 401K with Company Match...

  • Physician Assistant/Nurse Practitioner Float

    1 day ago

    Statesboro, United States Southeast Primary Care Partners Full time

    Job Type Full-time Description This is a regional APP Float opportunity; Full-time (works 4 days/week and is paid for 5 days/week)Regional Covering: Statesboro & MetterJob Summary The APP practices in a clinic as part of a collaborative team that may include, but is not limited to, Family Practice and/or Internal Medicine Physicians, RN Case Managers, and...

  • Line/Prep Cook

    4 weeks ago

    Statesboro, United States Sugar Magnolia Bakery & Cafe Full time

    Sugar Magnolia Bakery & Cafe is looking for new line & prep cooks to join our team. The line and prep cook roles prepare and create fresh scratch-made foods for our patrons in downtown Statesboro. This includes executing four seasonal menus that evolve throughout the year. As well as, adapting and learning recipes weekly. These persons should have a positive...

  • Physician Assistant/Nurse Practitioner Float

    2 days ago

    Statesboro, United States SPCPSoutheast Medical Group Full time

    Job DescriptionJob DescriptionDescription:This is a regional APP Float opportunity; Full-time (works 4 days/week and is paid for 5 days/week)Regional Covering: Statesboro & MetterJob SummaryThe APP practices in a clinic as part of a collaborative team that may include, but is not limited to, Family Practice and/or Internal Medicine Physicians, RN Case...

  • Full Time Pain Medicine Physician

    4 weeks ago

    Statesboro, Georgia, United States InSync Healthcare Recruiters Full time

    Wonderful Interventional Pain Management Opportunity in Statesboro, GA.About the Practice:Extremely stable physician centric organizationStrong referral network (PC, APPs, 7 Orthopedic & Neurosurgery)Renovated 4,200 square foot clinic with 6 exam roomsEnjoy TURNKEY clinic supportAthena EMR, MA, with NP assistance for follow up visitsAppointment Secretary +...

  • iBTR Sales Executive

    3 weeks ago

    Statesboro, United States Jimmy Britt CJDR of Statesboro Full time

    At the heart of everything we do, our customer service and sales team keep our dealership going. The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. Why Jimmy Britt? Our customers rated us #1 Jeep dealer in Georgia! We believe in hiring great people, which means we INVEST in your future and genuinely...