PAC Associate/Front Desk Rep
1 week ago
Optim Orthopedics is seeking full time Patient Advocate Coordinator (PAC) Associate/Front Desk Rep for our Statesboro, GA location.
"We are looking for a highly motivated candidate to deliver excellent patient service at the front desk of our six Savannah therapy locations. The ideal candidate would be eager to learn all aspects of the front desk duties, as well as be flexible to help in all of our six locations, including Savannah, Pooler, Rincon, Bluffton, Richmond Hill and Statesboro."
Job Requirements:
Primary Duties: -Demonstrates a courteous, friendly and professional demeanor while he/she greets and checks in patients, visitors and vendors.
-Checks in patients and collects payment from patients; manages a daily collection log for co-pays, balances, deposits. Balances their cash drawer and submits reconciliation reports at the close of each business day. May assist with preparation of deposit and arranges for pick up or courier if in a satellite location.
-Promptly answer all incoming calls within 3 rings in a professional and efficient manner. Using a tone that conveys warmth, empathy and patience.
-Schedules, reschedules, or cancels therapy patient’s appointments for all 6 therapy office locations.
-Responsible for sending all new evaluation appointment information over to the pre-certification department.
-Monitors visit limits and expiration dates for all therapy patients and request additional visits for patients when needed.
-Responsible for creating claims for all therapy appointments to include any OTC (over the counter items) the patient receives at their appointment.
Optim Offers:
- Competitive Pay
- Company Benefits
- Paid Time Off
- Holiday Pay
- 401K Plan
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