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Cage Payment Clerk
2 months ago
JOB SUMMARY:
The cage payment clerk is responsible for protecting company assets, adhering to company and departmental policies/procedures to include gaming regulations. Adhere to and practice customer service standards. Accurately handles and assists customers in establishing credit lines, communicate with appropriate personnel concerning customer credit information. Cooperates with team members within the department, as well as with other departments. Must be able to execute all cage payment clerk functions to include but not limited to:
- Process mail in payments
- Process Branch office transmittals
- Process incoming/outgoing Wire Transfers
- AML/Title 31
- Process Marker Deposits
- Answer telephones
- Process foreign collection items
- Issue Total Rewards cards
- Process incoming/outgoing mail
- Casino Credit Applications
- Issue CR Visa Cards
- Assist Hosts
- Data entry for CMS, Excel, Word and other Cage related systems
- Cage supplies are replenished
- Copies and files appropriate documents
- Communicate with Casino Executives
- Process Cross Property Charges
- Enters/removes credit/TTO
- Obtains and retains Credit authorizer signatures
- Assist Cage personnel
- Assists with specific assigned projects
- Ensure excellent guest service.
- Be appropriately groomed and wear uniform according to departmental standards
- Always present oneself as a credit to the department
- Meet attendance guidelines of the job and adhere to the departmental and company guidelines.
- Protect company assets.
- Provide assistance to other departments.
- Must be able to stand for long extended periods of time.
- Must be able to lift up to 35 pounds.
- Must be able to push/pull heavy carts on the casino floor.
- Must be able to bend, reach, kneel, twist, and grip items while working at assigned area.
- Must have manual dexterity and coordination to operate office equipment to include but not limited to: 10 key adding machine, PC computers, fax machine, photocopy machine.
- Must be able to read, write, speak and understand English.
- Must be able to respond to visual and aural cues.
- Must be able to work in moderate to loud noise conditions.
QUALIFICATIONS:
High school graduate or equivalent with computer experience necessary for data entry. Organizational abilities necessary for completion of tasks in timely manner. Excellent customer service skills essential in dealing with personnel and customer base. Emphasis on well-groomed appearance to ensure and promote positive image.
Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Caesars Entertainment reserves the right to make changes to the job description whenever necessary.
As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
About Us
Help us roll out the red carpet at Caesars Palace This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.
The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.