Current jobs related to Director of Care Management - Indianapolis - Prevounce Health
-
Senior Care Manager
3 days ago
Indianapolis, Indiana, United States State of Indiana Full timeAbout the RoleThe State of Indiana is seeking a highly skilled and experienced Senior Care Manager - Program Director to lead our care management program. As a key member of our team, you will be responsible for overseeing the development and implementation of care management strategies to ensure the complex and chronic care needs of Hoosiers are met.Key...
-
Sales and Marketing Director
2 weeks ago
Indianapolis, United States Frontier Management (OR) Full time*Sales and Marketing postion offers a base salary along with a monthly bonus program* Responsibilities• Under the general direction and support from the Executive Director, the Sales Director assumes the overall responsibility for Sales and Marketing of their community• As an advocate for potential residents, the Sales and Marketing Director shares...
-
Sales and Marketing Director
3 weeks ago
Indianapolis, United States Frontier Management (OR) Full time*Sales and Marketing postion offers a base salary along with a monthly bonus program* Responsibilities• Under the general direction and support from the Executive Director, the Sales Director assumes the overall responsibility for Sales and Marketing of their community• As an advocate for potential residents, the Sales and Marketing Director shares...
-
Sales and Marketing Director
2 weeks ago
Indianapolis, United States Frontier Management (OR) Full time*Sales and Marketing postion offers a base salary along with a monthly bonus program* Responsibilities • Under the general direction and support from the Executive Director, the Sales Director assumes the overall responsibility for Sales and Marketing of their community • As an advocate for potential residents, the Sales and Marketing Director shares...
-
Sales and Marketing Director
3 weeks ago
Indianapolis, United States Frontier Management (OR) Full time*Sales and Marketing postion offers a base salary along with a monthly bonus program* Responsibilities • Under the general direction and support from the Executive Director, the Sales Director assumes the overall responsibility for Sales and Marketing of their community • As an advocate for potential residents, the Sales and Marketing Director shares...
-
Care Coordinator
4 weeks ago
Indianapolis, United States Professional Management Enterprises Full timeJob Title: (RN) Care Coordinator Location: Remote (Indiana) Must be an Indiana Resident Hours: Monday - Friday 8am-5pm Pay: $48/hr weekly pay Travel Requirement: 25% - 50% Job Summary: The Community Well Care Coordinator must oversee the care coordination, complex case management functions for PathWays to Aging members who live in the community and who are...
-
(RN) Care Coordinator
4 weeks ago
Indianapolis, United States Professional Management Enterprises Full timeJob Title: (RN) Care Coordinator Location: Remote (Indiana) **Must be an Indiana Resident Hours: Monday - Friday 8am-5pm Pay: $48hr weekly pay Travel Requirement: 25% - 50% Job Summary: The Community Well Care Coordinator must oversee the care coordination, complex case management functions for PathWays to Aging members who live in the community and...
-
Nursing Services Director
1 day ago
Indianapolis, Indiana, United States Caldera Care Full time{"h1": "Director of Nursing Services at Caldera Care", "p": "At Caldera Care, we're committed to providing exceptional care to our residents and fostering a sense of confidence within our local communities. As a Director of Nursing Services, you'll play a vital role in ensuring the highest quality of care and leading our nursing team with expertise and...
-
Nursing Services Director
2 days ago
Indianapolis, Indiana, United States Caldera Care Full time{"h1": "Director of Nursing Services at Caldera Care", "p": "At Caldera Care, we're committed to providing exceptional care to our residents and fostering a sense of confidence within our local communities. As a Director of Nursing Services, you'll play a vital role in ensuring the highest quality of care and leading our nursing team with expertise and...
-
(RN) Care Coordinator
3 months ago
Indianapolis, United States Professional Management Enterprises Full timeJob Title: (RN) Well Care Coordinator Location: Remote (Indiana) **Must be an Indiana Resident Hours: Monday - Friday 8am-5pm Pay: $48hr weekly pay Travel Requirement: 25% - 50% Job Summary: The Community Well Care Coordinator must oversee the care coordination, complex case management functions for PathWays to Aging members who live in the community and...
-
Area Service Director
3 weeks ago
Indianapolis, United States AION Management LLC Full timeJob DescriptionJob DescriptionJob SummaryThe Area Service Director will operate directly under the Vice President of Service Operations and will support the site teams in their Region on special projects and day to day operations at the site. The position will have a flex schedule that will change on a week over week basis depending on needs of different...
-
(RN) Care Coordinator
3 months ago
Indianapolis, United States Professional Management Enterprises Full timeJob Title: (RN) Well Care Coordinator Location: Remote (Indiana) **Must be an Indiana Resident Hours: Monday - Friday 8am-5pm Pay: $48hr weekly pay Travel Requirement: 25% - 50%Job Summary: The Community Well Care Coordinator must oversee the care coordination, complex case management functions for PathWays to Aging members who live in the community and who...
-
Activities Director
2 weeks ago
Indianapolis, United States Eagle Care LLC Full timeDESCRIPTION/RESPONSIBILITIES: Activities Director Bring your heart to work! Caring people make the difference at American Senior Communities! What will you be doing and how will you make a difference at American Senior Communities? The Social Enrichment Director manages and assumes administrative authority, responsibility, and accountability for a program of...
-
Activities Director
4 weeks ago
Indianapolis, United States Eagle Care LLC Full timeDESCRIPTION/RESPONSIBILITIES: Activities Director Bring your heart to work! Caring people make the difference at American Senior Communities! What will you be doing and how will you make a difference at American Senior Communities? The Social Enrichment Director manages and assumes administrative authority, responsibility and accountability for a program of...
-
Maintenance Director
4 months ago
Indianapolis, United States AION Management LLC Full timeJob DescriptionJob Description Job Summary:Under the direction of the Real Estate Manager, the Service Director is responsible for all physical aspects of the apartment community, coordinating and performing maintenance and repair services, ensuring curb appeal and quality of apartment homes, responding to customer service requests, and adhering to all...
-
Director of Sales And Marketing
4 weeks ago
Indianapolis, United States Gardant Management Solutions Full timeGardant Management Solutions is growing and seeking to meet, and interview interested candidates for Senior Living Community- Marketing and Sales Directors job roles in the Indianapolis area. Responsibilities: Leads the Community marketing and sales program, implementing creative and effective strategies to achieve optimal resident occupancy Forms and...
-
Director of Home Care Operations
6 days ago
Indianapolis, Indiana, United States LHC Group Full timeJob SummaryWe are seeking a highly skilled and experienced Clinical Director to join our team at LHC Group. As a Clinical Director, you will be responsible for overseeing and directing the patient care operations of our home care facility.Key ResponsibilitiesCoordinate and complete assigned projects to support the company's immediate and long-range...
-
Director of Sales And Marketing
4 weeks ago
Indianapolis, United States Gardant Management Solutions Full timeGardant Management Solutions is growing and seeking to meet, and interview interested candidates for Senior Living Community- Marketing and Sales Directors job roles in the Indianapolis area. Responsibilities:Leads the Community marketing and sales program, implementing creative and effective strategies to achieve optimal resident occupancyForms and fosters...
-
Director of Sales And Marketing
4 weeks ago
Indianapolis, United States Gardant Management Solutions Full timeGardant Management Solutions is growing and seeking to meet, and interview interested candidates for Senior Living Community- Marketing and Sales Directors job roles in the Indianapolis area. Responsibilities:Leads the Community marketing and sales program, implementing creative and effective strategies to achieve optimal resident occupancyForms and fosters...
-
Regional Director of Resident Care
1 month ago
Indianapolis, United States LakeHouse Senior Living Full timeJob DescriptionJob DescriptionAbout LakeHouse Senior Living:LakeHouse Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Indiana, Illinois, Wisconsin, Pennsylvania, Ohio and Michigan. Our company, which was built on our “Pillars of Excellence,” employs...
Director of Care Management
4 months ago
About Us:
Prevounce is an innovative startup focused on creating software applications and connected medical devices that empower medical professionals to provide better remote patient care. Our cloud platform, smart devices, and highly integrated services help our partners and clients lower the cost of healthcare and improve care quality.
The Role:
We are seeking a Director of Care Management to lead our call center operations and manage our team of care managers. This role is pivotal in shaping our patient outreach strategies and enhancing engagement initiatives. The Director will oversee the development and execution of communication and outreach programs, manage team performance, and act as a liaison between the care management team and senior operations management. Reporting directly to the VP of Operations, this role requires a strategic leader who is committed to fostering an environment of exceptional patient care and efficient service delivery.
Responsibilities:
- Lead and expand the call center operations for care management.
- Hire, train, and supervise a team of care managers, ensuring high-quality patient interactions.
- Develop and refine patient communication scripts and engagement protocols.
- Implement and oversee programs to elevate patient safety, satisfaction, and educational efforts.
- Collaborate closely with the Clinical Lead to uphold and enhance care protocols and guidelines.
- Analyze performance metrics to drive continuous improvement and efficacy in care delivery.
- Initiate and manage new patient care workflows and monitor their success.
- Ensure strict compliance with HIPAA and maintain the highest standards of patient confidentiality and trust.
Skills:
- Proven management skills with a strong focus on leadership in a call/contact center setting
- Excellent communication skills
- Effective time management
- Ability to think critically and influence improved programs
- Ability to coach team members toward meeting goals
- Patience and empathy with patients and understanding of the nuances of patient engagement
- Willingness to learn new software and technology tools
- Collaborative worker and team participation
Education and Requirements:
- Bachelor’s degree in Business Administration, Healthcare Administration, Management, or a closely related field is required.
- Advanced degrees such as MBA, MHA, or other management-focused qualifications are preferred.
- A background in Nursing, Social Work, Hospital Administration, or a similar clinical field is advantageous.
- At least 5 years of experience in contact center management, with a strong emphasis on managing call center operations within a healthcare setting.
- Proven experience in patient communication and team leadership is essential.
- Experience at a physician group or provider is appreciated
- Clinical licensure (e.g., RN) is a plus but not a requirement.
Working at Prevounce
- Fast-paced environment - As a technology startup, we move quickly to design tools and protocols based on customer and industry feedback. Thriving in an environment of change and continuous improvement is a core competency for all members of our team.
- Dynamic roles - We are a small and tight-knit team enthusiastically tackling difficult problems in an entrenched industry. All team members are expected to contribute to company protocols, provide product feedback and to generally think critically about our processes and care model.
- High expectations - We have big plans for the future. We expect dedication and positive collaboration from all our team to meet them.
Benefits & Perks:
- Hybrid work schedule
- Comprehensive health benefits, including medical, dental, and vision insurance.
- Employer-paid life insurance.
- Paid time off and paid holidays
Brief cover letters are encouraged but not required. If you dont meet all criteria but feel youre right for the job, include a brief explanatory cover letter in your application.
Prevounce is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, sexual orientation, military status, marital status, domestic violence victim status, arrest or conviction record, or predisposing genetic characteristics.