Patient Access Representative Ambulatory

2 months ago

Madison, United States UW Health Full time

Job DescriptionWork Schedule: This is a full-time, 1.0 FTE position that is scheduled to work Monday through Friday from 8:00 am to 4:30 pm. Potential float hours- 7:15 am-3:45 pm, 7:30 am-4:00 pm, and 11:45 am -8:15 pm. If coverage is needed employee will be notified of change by 6:30 am. Hours may vary based on the operational needs of the department. Be part of something remarkableBring your excellent customer service to the #1 hospital in Wisconsin We are seeking aPatient Access Representative Ambulatory (Float) to: Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit the patient. Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills. Cover a variety of clinic locations and hours as needed for operational needs. Qualifications High School Diploma or equivalent Required Associate's Degree in Business, Finance. Health Information Management or related field Preferred Work Experience 1 year of experience in a customer service-related field Required 1 year of experience in a healthcare, call center, business, financial or insurance related field Preferred Our Commitment to Diversity and Inclusion UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.Job DescriptionUW Medical Foundation benefits

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