Quality Manager

4 weeks ago


Northbrook, United States CareerBuilder Full time

Requirements

College Degree is preferred
Knowledge of base metal technology and experience in a production environment
Must have excellent written and verbal communication skills
Ability to work with customers, suppliers, and production personnel
Microsoft Excel, Word, Access, Outlook

Great Compensation Benefits Package

Equal Opportunity Affirmative Action Employer

External Description

Metals USA , is currently seeking a

Quality Manager

for their Northbrook, IL location. The Quality Manager will manage the resources associated with improving internal and customer quality through enhancement of the quality assurance system and customer service functions.

Responsibilities and Duties:

ISO Management Representative

Oversee the Quality Management System to assure compliance with the ISO9001 standard
Manage the Quality System documentation
Manage calibration of all test equipment
Manage implementation of the internal audit system
Facilitate response to customer corrective request
Report monthly on the cost of quality
Supervise internal and supplier corrective action system
Coordinate customer claims by investigating root cause, authorize disposition of claim and coordinate return of material and disposition of material

II Customer Service Support

Coordinate customer claims
Investigate root cause
Authorize disposition of claim
Coordinate return of material and disposition of material

Implementation and control of customer specifications
Coordinate system of customer satisfaction surveys
Assist customers in product development and problem solving
Provide technical support to Sales
Assist Sales in marketing
Oversee communication of customer specifications

III Production Support

Develop, formulate, and direct implementation of inspection procedures
Responsible for final disposition of non-conforming material
Provide technical support to Production and Purchasing
Assist in process development
Assist in vendor performance evaluation
Assist in development of supplier base
Evaluate process and product performance

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