Investor Servicing Specialist
2 weeks ago
Responsible for servicing the Bank's (residential mortgage) investor loan portfolio while aiding in the implementation and execution of consistent controls to mitigate operational risk while providing exceptional levels of customer service to all internal and external clients. Responds to requests efficiently and thoroughly with a focus on prompt and knowledgeable resolutions and demonstrates and/or develops a high level of proficiency with the Bank's core banking system (Jack Henry Silverlake) to perform loan file maintenance and other updates to the system. Additionally, verifies all maintenance performed is accurate and relevant to particular loan product(s).Level 1: Primary focus is on the personal development of skills and acquisition of knowledge related to the role. Quality of work is vital to success and growth to higher levels.Level 2: Level 1 expectations of continued development of skills, acquisition of knowledge, and quality of work remain with additional focus on increasing production of work-product.Level 3: Level 1 and 2 expectations of quality, production, and continued development/knowledge growth remain with added responsibilities that may include training less-experienced associates, assisting with complex issues/projects, reviewing processes and procedures for improvement opportunities.Key Accountabilities:Responsible for understanding (and/or learning) the Bank's investor loan portfolio, which currently includes, but is not limited to, residential mortgage loans serviced for Freddie Mac, Fannie Mae, Maine State Housing Authority, and Federal Home Loan Bank.Acts as the primary contact for all matters related to servicing investor-owned or serviced residential mortgage loans.Work closely with internal and external partners, including investor contacts, to ensure the bank services the loans following all investor guidelines and requirements.Ensures that investor reporting and remittance are completed accurately and in accordance with established deadlines.Helps to ensure the Bank adheres to applicable federal (and state) regulations pertaining to Residential Mortgage loans. These include, but are not limited to, the following:Consumer Financial Protection Board (CFPB)Fair Credit Reporting Act (FCRA)Real Estate Settlement Procedures Act (RESPA)Homeowners Protection Act (PMI Act)Service members Civil Relief Act (SCRA)Truth in Lending Act (TILA)Ensures consistent compliance with policies and procedures and a constant state of internal and external audit readiness.Responsible for self-study on topics relevant to residential mortgage lending and investor servicing.Independently resolves complex customer issues accurately and timely, requiring contact with internal departments, external law offices, insurance agencies, government agencies, credit bureaus, and others, as required.Actively seeks opportunities to maximize operational efficiency and accuracy by creatively developing and implementing improved processes that help to mitigate risk and enhance the customer experience.Interacts harmoniously and effectively with others, focusing on attaining bank goals and objectives through a commitment to teamwork.Conforms to acceptable punctuality/attendance standards as expressed in the Employee HandbookPerforms additional duties as assigned, including providing training to newly hired colleagues.Key Functional Areas/Tasks: Investor Servicing, Reporting, and RemittanceProcessing of Secondary Market Mortgage SalesLoan Modification Coordination and ProcessingPrivate Mortgage Insurance ServicingGovernment Guarantee Servicing and ReportingLoan Account MaintenanceGeneral Ledger ReconciliationKnowledge/Experience:College Degree PreferredHigh School Diploma or Equivalent RequiredBanking, Lending and/or Loan Servicing Experience HelpfulCommitted to providing exceptional customer serviceStrong computer skills with the desire to learn and apply new technologyDemonstrated ability to effectively communicate, verbal and writtenProven ability to meet goals and standards and perform in a fast-paced, challenging work environmentCapacity to work with little supervision and make independent decisionsAbility to research and solve problemsAbility to manage multiple tasks concurrently and prioritize accordinglyRequired to attend ongoing training sessions to improve professional skills.Compliance and Control:Assists in ensuring that the Bank complies with local, state, and federal regulationsPhysical Demands/Conditions Requirements:General office environment.Moderate lifting (to 35 lbs.) required. In addition, moderate reaching, walking, sitting, and standing are required.Equipment Used:General office equipment.External and internal applications and position incumbents who become disabled must be able to perform the essential functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.
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Crisis Residential Specialist
6 days ago
Bangor, United States Community Health and Counseling Services Full timeThe Crisis Residential Specialist will monitor and provide therapeutic support in a short-term residential setting for clients who are in psychiatric crisis. Service delivered is described in each individuals crisis stabilization plan. Service is pr Residential, Specialist, Resident, Service, Retail
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Bangor, United States Community Health and Counseling Services Full timeWill monitor and provide therapeutic support in a short-term residential setting for clients who are in psychiatric crisis. Service delivered is described in each individuals crisis stabilization plan. Service is provided to both adults and children Residential, Specialist, Resident, Service, Retail
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Crisis Residential Specialist
7 days ago
Bangor, United States Community Health and Counseling Services Full timeWill monitor and provide therapeutic support in a short-term residential setting for clients who are in psychiatric crisis. Service delivered is described in each individuals crisis stabilization plan. Service is provided to children with varying ne Residential, Specialist, Resident, Service, Children, Healthcare
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Retail Service Specialist
4 days ago
Bangor, United States American Automobile Association Full timeRetail Service SpecialistJob DescriptionWe are looking for someone who will thrive in a sales and service environment. We'll provide the training you need on an array of AAA products and services to interface with members with confidence. This training will help you meet your individual and team cross-selling and upselling goals. You'll also have the...
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Supervisory Rec Specialist
4 weeks ago
Bangor, Maine, United States Department Of The Navy Full timeSummary Support the Military's Quality of Life programs The Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC) provides fitness, recreation, lodging and food and beverage programs for service members, their families, retired military and civilian employees. This position is assigned to the Non-Appropriated Fund...
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Payroll Specialist
2 days ago
Bangor, Maine, United States Bangor Savings Bank Full timeJob Profile SummaryAbout Us:The root of the word culture comes from the Latin word meaning "to care." At its core, our culture is about caring for our customers, employees, and the communities we serve. Relationships drive everything we do and how we do it. Bangor Savings Bank is committed to maintaining an environment that fosters diversity, inclusion,...
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human resources specialist
2 days ago
Bangor, Maine, United States Strategic Systems Programs (Ssp) Full timeYou will serve as a Human Resources Specialist in the Plans and Programs Division, Developmental Employee Program (DEP) of Strategic Systems Programs (SSP). You will serve as an advisor to hiring managers regarding staffing and classification guidelines/regulations (e.g. merit systems, prohibited personnel practices, pay setting, recruitments, etc.). You...
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Supervisory Recreation Specialist
2 weeks ago
Bangor, Maine, United States Department Of The Navy Full timeSummary Support the Military's Quality of Life programs The Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC) provides fitness, recreation, lodging and food and beverage programs for service members, their families, retired military and civilian employees. This position is assigned to the Non-Appropriated Fund...
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Bangor, United States Sweetser Full timeNationally recognized and accredited, each year Sweetser connects 20,000 children, adults, and family members with the services they need and deserve in the treatment of mental illness. The organizations roots in residential care for children date back to 1828. As part of our dynamic, growing organization, you can help make a difference in the lives of the...
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Bangor, United States Sweetser Full timeNationally recognized and accredited, each year Sweetser connects 20,000 children, adults, and family members with the services they need and deserve in the treatment of mental illness. The organizations roots in residential care for children date back to 1828. As part of our dynamic, growing organization, you can help make a difference in the lives of the...
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Supervisory Recreation Specialist
1 week ago
Bangor, United States Department Of The Navy Full timeSummary Support the Military's Quality of Life programs! The Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC) provides fitness, recreation, lodging and food and beverage programs for service members, their families, retired military and...
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Regulatory Compliance Analyst
5 days ago
Bangor, United States Bangor Savings Bank Full timePosition Overview:Responsible for performing independent, secondary reviews of processes/activities pertaining to various areas of the Bank (primarily relating to lending), while aiding in the ongoing development, implementation, and maintenance of the Bank’s Quality Control Program. Ensures business line processes, policies, and controls are effective,...
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Natural Resource Specialist
3 weeks ago
Bangor, United States Natural Resources Conservation Service Full timeSummary This position is on a United States Department of Agriculture (USDA), Natural Resources Conservation Service (NRCS) State Conservationist Staff, located in a NRCS State Office in Bangor, ME. The incumbent serves as the Easement Coordinator in a state for all conservation easement programs. The incumbent is responsible for providing program...
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Orthopedic Trauma Surgery job in Bangor ME
6 days ago
Bangor, United States Archway Physician Recruitment LLC Full timeOrthopedic Trauma Opening in Bangor, ME Portland 129m Seeking an additional BC/BE orthopedic surgeon to join four others as part of an outstanding orthopedic trauma and acute care team. Fellowship training in orthopedic trauma preferred, but not required. The surgeons are supported by a general trauma service, allied health professionals; plastic...
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Recovery Support Specialist
3 days ago
Bangor, United States Northern Light Health Full timeNorthern Light Mercy Hospital Department: McAuley Residence - North Position is located: McAuley Residence North Work Type: Part Time Eligible Hours Per Week: 20.00 Work Schedule: Variable Summary: Counselor/Recovery Coach must have the ability and desire to work with women and children in a comprehensive transitional housing program and providing...
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Full Time Orthopaedic Surgery Physician
3 weeks ago
Bangor, Maine, United States VISTA Staffing Solutions, Inc. Full timeVISTA Permanent Placement is assisting a group of ten (10) Orthopedic Surgeons in Maine to recruit an additional Orthopedic Foot and Ankle specialist. Candidates should be fellowship-trained in Orthopedic Foot and Ankle Surgery.Benefits of this full-time, permanent position include: Opportunity Benefits: Join a dominant, private practice with an...
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Bangor, United States Northern Light Health Full timeDiabetes/Endocrinology Physician Northern Light Eastern Maine Medical Center seeks a physician to care for patients with diabetes and endocrine disorders at our practice in Bangor, Maine. Our team consists of four physicians, two office nurses, three certified diabetes care and education specialists, and four Medical Assistants. Clinical programs include...
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Bangor, Maine, United States Northern Light Health Full timeNorthern Light Eastern Maine Medical Center seeks a physician to care for patients with diabetes and endocrine disorders at our practice in Bangor, Maine.Our team consists of four physicians, two office nurses, three certified diabetes care and education specialists, and four Medical Assistants. Clinical programs include diabetes management, treatment for...
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Bangor, United States Northern Light Health Full timeDiabetes/Endocrinology Physician Northern Light Eastern Maine Medical Center seeks a physician to care for patients with diabetes and endocrine disorders at our practice in Bangor, Maine. Our team consists of four physicians, two office nurses, three certified diabetes care and education specialists, and four Medical Assistants. Clinical programs include...
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Bangor, United States Northern Light Health Full timeNorthern Light Eastern Maine Medical Center has an exciting opportunity to join our established and growing Womens Health practice. Our team includes nine physicians, two certified nurse midwives, two nurse practitioners and exceptional support staff. We provide routine and high-risk OB/GYN services and surgery and work closely with MFM specialists caring...
