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Customer Service Advisors

3 months ago

Dover, United States P&O Ferries group Full time

** Customer Service Advisors - English speaking (11 positions available) Dover**

**Job reference:** 001337

**Location:** Dover

**Closing date:** 13/08/2021

**Salary:** 20,000 per annum rising to 21,200 after passing core competencies

**Employment type:** Permanent

**Department:** Passenger Sales

**Division:** ROPAX Ferry Services

**Hours per week:** 1955.25

AddThis Sharing Buttons We are P & O, with an enviable heritage, brand recognition and future investment there has never been a better time to join us.

A love of ferries, a passion for customer service, a positive outlook and a confident and friendly approach thats what youll need to join the team here at P&O Ferries award winning Contact Centre.

This is an excellent opportunity to join a company who believe their people are their greatest asset, one that recognises success and rewards achievement. Whats more, as the market leader in ferry travel with a commitment to delivering the highest standards of service, we can help you take your career in a number of directions.

Your role will involve taking calls in English from both the public and travel trade using our in-house reservations system and you must have the ability to meet agreed targets. You will be working as part of a busy and supportive team and receive full training. Your shifts will include working weekends and evenings.

We are looking for people who can delight customers on the phone and provide a fantastic level of service. You will be outgoing, gregarious and looking for a challenging role. We are not necessarily looking for any call centre experience, we are looking to recruit individuals who can engage with customers and start their P&O journey right.

If you want to join an enthusiastic and fun loving team then apply using the link below