Rental Sales Agent

3 weeks ago

Santa Ana, United States Sixt Full time

Company DescriptionJob DescriptionPay Rate is $18.10/hour + uncapped monthly bonus + full benefitsJoin our team as a Rental Sales Agent at John Wayne Airport (SNA) and embark on a role where you'll thrive on sales opportunities and deliver top-notch customer experiences. Your main goal is to exceed customer expectations by not only meeting their rental needs but also introducing them to additional products and services that enhance their journey.What you'll do to excel:Elevate every rental experience by actively promoting and selling additional vehicles and optional extras that align with each customer's preferences.Provide exceptional customer service throughout all customer interactions, ensuring satisfaction and building loyalty.Achieve sales targets and uphold service standards to contribute to our team's success.Execute administrative duties, including maintaining daily checklists to support smooth branch operations.Communicate effectively via phone and email, embodying our commitment to friendly and helpful service.Collaborate with the branch team to efficiently manage vehicle returns and ensure swift turnaround times.Embrace other assigned responsibilities as needed to support our dynamic business environment.Meet and exceed sales targets, which is a fundamental requirement of this role.If you are passionate about sales, customer service, and making every customer's journey exceptional, this role offers an exciting opportunity for you to thrive. Join us and be part of Team Orange where each day brings new challenges, opportunities and rewarding experiencesQualificationsWhat you'll need: High school diploma or GED Minimum 1-year customer service or sales experience Must be at least 21 years old and have a valid driver's license with a clean driving record Experience meeting sales quotas or working in highly commissioned positions preferred Exceptional interpersonal and relationship building skills Ability to follow defined service and sales processes Strong verbal and written communication skills Strong organizational skills and the ability to multi-task Ability to manage stressful or unusual situations grace and enthusiasm to maintain excellent customer service Basic computer navigation skills and knowledge of Microsoft Office applications Ability to work 40 hours per week including day and/or evening hours Position likely to require at least 5-10% travel, some of which may be by airplane Must be willing to wear company uniforms Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future The ability to communicate in other languages is a plus Additional InformationAbout the department:As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.About us:We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now

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