Customer Service Representative

4 weeks ago


London, United States Schneider Full time
Job overview:

Schneider is seeking a Customer Service Representative in London to provide creative solutions that exceed driver and customer expectations. The Customer Service Representative will ensure pick-up and delivery requirements are met while maintaining an excellent safety record and retaining drivers.

Responsibilities:

  • Work closely with drivers to meet customers' needs.
  • Resolve customer service issues, cargo claims and equipment problems.
  • Schedule required training sessions for drivers.
  • Answer pay settlement questions from drivers.
Skills and qualifications:
  • High School diploma or GED.
  • Strong written and oral communication skills.
  • Able to manage multiple priorities.
  • Can work in a fast-paced, team environment.
Pay and benefits:
  • Additional $1.25 per hour on second and third shift, $2.00 per hour on weekends.
  • Medical, dental and vision insurance.
  • Company-paid life insurance.
  • 401(k) savings plan with company match.
  • Paid time off and paid holidays.
  • Results-based incentive pay program where you can earn above and beyond your base pay.
  • Tuition reimbursement.
  • See full list of customer service benefits.


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