Front Desk Supervisor | Renaissance Baltimore Harborplace Hotel
3 weeks ago
Front Desk Supervisor | Renaissance Baltimore Harborplace Hotel You will be at the center of the hotel's universe - the front office. You will have an opportunity to stretch your leadership muscles: as the front desk team leader, you'll be responsible for ensuring effective collaboration and teamwork among front desk staff. In addition, you'll get a glimpse of the business side of the front office: staffing, scheduling, and expense management are all also vital pieces of your development and growth as a leader. Here are a few other tasks you'll be responsible for on a daily basis: Providing training and guidance for front desk staff on hotel standard operating procedures and departmental standards. Stepping in to complete daily hotel front desk tasks. Assisting Guest Services Manager with monitoring performance and attendance. Balancing daily paperwork: cash drawer, deposits, reconciling credit cards and submitting batches. We're looking for someone with a High School diploma (or equivalent) and one to three years of related experience. No wallflowers wantedyou must be able to contribute to a collaborative and diverse team dynamic while quickly assessing situations and creating effective resolutions to problems. A passion for customer service is an absolute must. Sometimes you'll be behind a deskbut also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company. Behaviors Innovative: Consistently introduces new ideas and demonstrates original thinking. Functional Expert: Considered a thought leader on a subject. Thought Provoking: Capable of making others think deeply on a subject. Team Player: Works well as a member of a group. Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well. Leader: Inspires teammates to follow them. Dedicated: Devoted to a task or purpose with loyalty or integrity. Motivations Goal Completion: Inspired to perform well by the completion of tasks. Self-Starter: Inspired to perform without outside help. Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization. Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business. Education High School or better. Experience 1 year: Lead GSA 2 years: Front desk agent
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Baltimore, United States PM Hotel Group Full timeFront Desk Supervisor | Renaissance Baltimore Harborplace Hotel Location: Baltimore, MD Responsibilities You will be at the center of the hotel’s front office, leading the front desk team. Your role will combine everyday operational duties with management responsibilities such as staffing, scheduling, expense monitoring, and training. Key tasks include:...
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Baltimore, United States PM Hotel Group Full timeFront Desk Supervisor | Renaissance Baltimore Harborplace HotelYou will be at the center of the hotel's universe - the front office. You will have an opportunity to stretch your leadership muscles: as the front desk team leader, you'll be responsible for ensuring effective collaboration and teamwork among front desk staff. In addition, you'll get a glimpse...
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Baltimore, United States PM Hotel Group Full timePBX Operator | Renaissance Harborplace Baltimore Hotel Job Category: Front Desk Requisition Number: PBXOP017993 Part-Time On-site Baltimore, MD 21202, USA Job Description What You'll Do: You will be at the center of the hotel's universe-the front office. As the PBX Operator, you'll be at the center of all hotel communications and you'll coordinate all of it....
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Baltimore, United States PM Hotel Group Full timeGuest Services Agents | Renaissance Baltimore Harborplace Hotel Job Category: Front Desk Requisition Number: GUEST018027 Posted: December 15, 2025 Full-Time On-site Baltimore, MD 21202, USA Job Details Description What You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you...
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Baltimore, United States PM Hotel Group Full timeGuest Services Agents | Renaissance Baltimore Harborplace HotelJob Category: Front DeskRequisition Number: GUEST018027Posted: December 15, 2025Full-TimeOn-siteBaltimore, MD 21202, USAJob DetailsDescriptionWhat You'll Do:You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy,...
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Baltimore, United States PM Hotel Group Full timeHousekeeping Houseperson | Renaissance Baltimore Harborplace HotelJob Category: HousekeepingFull-TimeOn-siteBaltimore, MD 21202, USADescriptionWhat You'll Do:For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Houseperson you help create guest experiences...
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Front Desk Supervisor — Lead Guest Services
3 days ago
Baltimore, United States PM Hotel Group Full timeA multinational hospitality company seeks a Front Desk Supervisor at the Renaissance Baltimore Harborplace Hotel. This role involves overseeing front desk operations, managing a team, and ensuring excellent customer service. Ideal candidates will have a high school diploma, 1-3 years of customer service experience, and strong communication skills. This...
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Hotel Front Desk Supervisor
6 days ago
Baltimore, United States WizeHire, Inc Full timeDescription Exciting opportunity to join our hotel as the Front Desk Supervisor. The Front Office Supervisor oversees daily front desk operations, managing staff, ensuring excellent guest service, handling check‑ins/outs, resolving issues, and maintaining standards, acting as a key link between staff, guests, and management for a smooth, welcoming...
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Hotel Front Desk Supervisor
3 days ago
Baltimore, United States WizeHire, Inc Full timeDescription Exciting opportunity to join our hotel as the Front Desk Supervisor. The Front Office Supervisor oversees daily front desk operations, managing staff, ensuring excellent guest service, handling check‑ins/outs, resolving issues, and maintaining standards, acting as a key link between staff, guests, and management for a smooth, welcoming...
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Baltimore, United States PM Hotel Group Full timePart-time Guest Services Agent | Renaissance Baltimore Harborplace HotelJob Category: Front DeskRequisition Number: GUEST018031Location: Baltimore, MD 21202, USAJob DescriptionWhat You'll Do:You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do...
