PBX Operator | Renaissance Harborplace Baltimore Hotel
5 days ago
PBX Operator | Renaissance Harborplace Baltimore Hotel Job Category: Front Desk Requisition Number: PBXOP017993 Part-Time On-site Baltimore, MD 21202, USA Job Description What You'll Do: You will be at the center of the hotel's universe-the front office. As the PBX Operator, you'll be at the center of all hotel communications and you'll coordinate all of it. From assisting with external calls to internal calls to facilitating emergency procedures, the PBX Operator plays a vital role in the hotel's communications network. Here are some of the tasks you'll be responsible for on a daily basis: Promptly answer telephone calls and greet callers with a positive and clear voice. Receive wake-up call information and input into the automated wake-up system Act as dispatcher for security, guest services, and property operations associates. Provide timely information via paging system and two-way radios to associates in response to emergencies and guest requests. Redirect calls as needed. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of customer service experience. Most importantly, you're someone who can communicate with guests and associates in a professional and positive manner at all times. When You're Here: Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company. Qualifications Behaviors: Required: Loyal: Shows firm and constant support to a cause Enthusiastic: Shows intense and eager enjoyment and interest Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations: Self-Starter: Inspired to perform without outside help Goal Completion: Inspired to perform well by the completion of tasks Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Experience: Preferred: 1 year: Customer service Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Baltimore, United States PM Hotel Group Full timeFront Desk Supervisor | Renaissance Baltimore Harborplace Hotel Location: Baltimore, MD Responsibilities You will be at the center of the hotel’s front office, leading the front desk team. Your role will combine everyday operational duties with management responsibilities such as staffing, scheduling, expense monitoring, and training. Key tasks include:...
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Baltimore, United States PM Hotel Group Full timeHousekeeping Houseperson | Renaissance Baltimore Harborplace HotelJob Category: HousekeepingFull-TimeOn-siteBaltimore, MD 21202, USADescriptionWhat You'll Do:For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Houseperson you help create guest experiences...
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Baltimore, United States PM Hotel Group Full timeFront Desk Supervisor | Renaissance Baltimore Harborplace HotelYou will be at the center of the hotel's universe - the front office. You will have an opportunity to stretch your leadership muscles: as the front desk team leader, you'll be responsible for ensuring effective collaboration and teamwork among front desk staff. In addition, you'll get a glimpse...
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Baltimore, United States PM Hotel Group Full timeFront Desk Supervisor | Renaissance Baltimore Harborplace Hotel You will be at the center of the hotel's universe - the front office. You will have an opportunity to stretch your leadership muscles: as the front desk team leader, you'll be responsible for ensuring effective collaboration and teamwork among front desk staff. In addition, you'll get a glimpse...
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Baltimore, United States PM Hotel Group Full timePublic Area Cleaner | Renaissance Baltimore Harborplace HotelJob Category: HousekeepingRequisition Number: PUBLIC018015Location: Baltimore, MD 21202, USADescriptionWhat You'll Do:For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Public Area Cleaner, you...
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Baltimore, United States PM Hotel Group Full timeHousekeeping Room Attendant | Renaissance Baltimore Harborplace Hotel Job Category: Housekeeping Location: Baltimore, MD 21202, USA Job Type: Full-Time Position Type: On-site Description What You'll Do: Our Housekeeping team makes our hotels feel like home. As a Room Attendant, you help create guest experiences that are enjoyable and comfortable. As a Room...
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Baltimore, United States PM Hotel Group Full timeGuest Services Agents | Renaissance Baltimore Harborplace Hotel Job Category: Front Desk Requisition Number: GUEST018027 Posted: December 15, 2025 Full-Time On-site Baltimore, MD 21202, USA Job Details Description What You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you...
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Baltimore, United States PM Hotel Group Full timeGuest Services Agents | Renaissance Baltimore Harborplace HotelJob Category: Front DeskRequisition Number: GUEST018027Posted: December 15, 2025Full-TimeOn-siteBaltimore, MD 21202, USAJob DetailsDescriptionWhat You'll Do:You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy,...
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F&B Manager | Renaissance Harborplace Baltimore
3 weeks ago
Baltimore, United States PM Hotel Group Full timeF&B Manager | Renaissance Harborplace BaltimoreJob Category: Food & BeverageRequisition Number: FBMAN017688Location: Baltimore, MD 21202, USADescriptionTasked with managing the Food & Beverage team and their functions, the Food & Beverage Manager is no small potatoes. With your knowledge, expertise, and leadership skills you'll maximize the quality of our...
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Baltimore, United States PM Hotel Group Full timeSecurity Officer | Renaissance Harborplace Baltimore HotelPerform protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property to maintain a safe and secure environment. Summary of Essential Job Functions: Spend majority of shift on foot patrol, walking...