![Community Choice Credit Union](https://media.trabajo.org/img/noimg.jpg)
National Sales Director
4 weeks ago
Purpose & Core Values
The primarypurpose of any position is to assist Community Choice Credit Union to live out our purpose: we believe in helping our neighbors achieve the life they desire. A key component of this purpose is to provide outstanding service to both internal and external members by living our core values.
Position Summary
The National Sales Director is responsible for revenue generation, growth and effective management of our high performing sales team and Credit Union Service Organization partnerships. This position will work alongside our CLRO, VP of Lending and CUSO partners on the development of sales goals, accountability, and deepening member relationships. This role will attend and organize, along with marketing, community development and networking activities. Creation of business plans for new markets detailing financial resources, staffing, and marketing plans. Development of a sales culture that includes wholistic conversations and cross referrals to drive deep member relationships and diversity for the longevity of the credit union. Responsible for identifying and growing markets, setting goals and coaching teams to attain targets and growth.
Core Competencies
· Core Values:
o Committed: We are committed to serving Michigan guided by the principles that underlie the credit union movement of service, integrity, and respect for every human being.
o Charitable: We Give Big every day to our membership, our communities, and each other. We are dedicated to supporting Michigan by giving our time and services to the communities we serve.
o Credible: We are our Members’ trusted financial advisors; each Team Member plays an integral role in the well-being of our Members’ financial lives and the success of Community Choice Credit Union.
o United: We are a Team. We unite to achieve success, celebrate success, and continually improve the service we provide to our members, our communities, and each other.
Position Competencies
1. Decision Making/Judgement: Gathers enough information to allow a trustworthy assessment of risks and benefits of alternative approaches in any decision. Stays focused on objectives and considers both the short-term and longer-term impact of decisions and keeps objectives in mind throughout the process.
2. Leadership: Articulates a vision that others choose to follow. Models behaviors expected of others and inspires others to undertake challenging tasks and projects.
3. Execution: Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, communicates decisions to others. Develop products and services that consistently meet members’ expectations. Put decision-making authority close to the front lines so team members can respond quickly to changing market conditions. Constantly strive to eliminate all forms of excess and waste; improve productivity at a rate that is roughly twice the industry average.
4. Role Mastery of Essential Duties: Able to perform essential duties as outlined in job description. Contributes productivity and value within role. Is willing to learn and improve performance.
Onboard new team members for new markets. Set metrics and measure outcomes. Coach to attain desired results.
Ensure teams receive needed professional development and are highly skilled and sales focused in all sales initiatives including Mortgages, Cash Management, Choice Cash Services and Investment Services.
Maintain a culture of driving deep member relationships through cross referrals to other areas of the credit union (consumer, home equity, mortgage, investment services, CU Trust, TruTreasury, etc). Set referral goals, recommend incentives to promote behaviors, monitor progress and measure quantifiable results. Coach to behaviors, performance and achievement.
Collaborate with Marketing to create annual marketing plans for each area of responsibility and to ensure effective execution and messaging via all channels. for each of the sales areas to educate existing members, attract new members and drive volume and sustained growth.
Create digital roundtable discussions to educate members and prospects on mortgages, business, cash management and cannabis offerings.
Plan and execute chamber, community, and other events to promote the credit union. Ensure appropriate credit union representation and collaborate to fulfill the needs of the event including team members, signage, giveaways, and specific sponsorships. Track resources allocated and specific successes achieved as a result of the investment made.
Promote a sales culture within the team by setting production and other goals, specifying sales activities, monitoring progress, coaching to performance and holding team members accountable.
Collaborate with other CCCU leaders and internal partners with a goal of preparing and leading the credit union into the future.
Serve as a subject matter expert for organizational and departmental projects as requested.
Utilize various resources and data to Identify potential new markets and prepare recommendations for expansion. Responsible for setting and achieving growth metrics in different markets.
Grow the Choice Cash Services (cannabis) program. Drive market growth in Michigan and beyond as allowable. Research the next best markets and recommend detailed plans for expansion.
Hold teams accountable to turnaround times and services standards to maintain competitive in the market and convenient and accessible for members.
Responsible for teams’ education and adherence to lending regulations, CCCU's Lending Policies and Guidelines. Ensures all State and Federal regulations are adhered to.
Ensure growth meets the risk appetite of the credit union and act when necessary to minimize risk. Act on exit strategies when assigned.
Recommend pricing, fees and features that will attract volume while preserving margin and fee income and other income for the credit union.
Work with several CUSO partners. Collaborate on annual goal planning. Meet regularly to discuss progress, identify gaps and opportunities. Stay informed of CUSO processes and changes that could positively or adversely impact production. Keep the team well informed and work to clear their path of any hurdles. Ensure that teams and CUSOs work fluidly, cross-sell and serve the members wholistically.
Build relationships with centers of influence including CPAs, attorneys, and brokers to drive referrals.
Hold internal and external business partners accountable to ensure communications are open, honest, and professional while driving for desired results.
Manage frequent change and growth.
Maximize the use of the Member Relationship Management (MRM) platform to understand members needs and interactions with the credit union. Use data to target specific members to meet their needs.
Identify opportunities for market expansion and new member acquisition.
Develop partnerships and collaborations to increase the credit union's visibility and reach.
Job Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability necessary for this position.
Remote Work Eligibility
Position is fully eligible for a Hybrid Work Arrangement
Reasonable Accommodations
The physical and mental demands are representative of those that must be met by an employee to successfully perform the essential functions of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job requirements, physical demands and do so within our work environment.
Education
Bachelor’s Degree required.
Experience
5-7 Years sales experience with proven results.
5-7 Years similar or related sales mangement experience.
5-7 Years financial industry experience.
Skills & Abilities
Multi-task oriented and high level of flexibility.
Ability to plan, organize, execute as well as manage people, processes, and priorities.
Financial services knowledge.
Future focused thinking
Knowledge of a wide range of lending and financial services products/services (cash management, cannabis related businesses, mortgages).
Ability to create and execute sales plans, forecasts, budgets, lead, drive results and achieve desired performance.
High level of market knowledge, research skills and sales plan development.
Ability to develop highly skilled teams and team members.
In-depth knowledge of selling strategies and methods, as well as employee motivation techniques.
Strong working knowledge of the credit union’s products and the market.
Excellent leadership, communication, interpersonal and customer service skills
Mental Demands
The team member must be able to read and interpret documents or instruments, understand and/or follow complex written and oral instructions, make decisions, recall multiple policies or procedures, resolve problems or unique circumstances in a timely and efficient manner, be able to express oneself clearly and/or concisely, perform mathematical functions, and handle multiple, concurrent tasks. Must be able to remain professional at all times.
Physical Demands
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
General Statement
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.
#J-18808-Ljbffr
-
National Sales Coordinator
2 months ago
Lansing, United States Adams Outdoor Full timeJob DescriptionJob DescriptionJOB SUMMARY: Responsible for sales support to the National Sales Representatives and national team activities. May also function as a liaison on national account activities between AOA and other external outdoor advertising groups. ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:* Uses...
-
National Sales Coordinator
4 weeks ago
Lansing, United States Adams Outdoor Full timeJob DescriptionJob DescriptionJOB SUMMARY: Responsible for sales support to the National Sales Representatives and national team activities. May also function as a liaison on national account activities between AOA and other external outdoor advertising groups. ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:* Uses...
-
Regional Sales Director
8 hours ago
Lansing, United States GFL Industries Full timeAbout Us At GFL Environmental, we are dedicated to fostering a culture that values our greatest asset - our people. Our dynamic and inclusive environment encourages innovation and collaboration, ensuring that we provide sustainable solutions to our customers and communities. Position: Regional Sales Director As the Regional Sales Director, you will be...
-
Regional Sales Director
1 week ago
Lansing, Michigan, United States OSL Retail Services Inc Full timeOverview: Regional Sales Director It's an exciting time to be at OSL Retail Services, working for a people focused company that's at the top of its game. The momentum we've generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our...
-
Information Systems Director
2 weeks ago
Lansing, United States Ford Component Sales LLC Full timeJob Description Job Description Ford Component Sales, LLC (FCS) is a wholly owned subsidiary of Ford Motor Company aligned with the Ford Customer Service Division (FCSD). We are a flexible sales organization that directs resources toward revenue opportunities identified by FCSD. We are in search of an Information Systems Director that oversees and leads the...
-
Area Sales Director
6 days ago
Lansing, United States NTT America Solutions, Inc. Full timeNTT America Solutions, Inc. Area Sales Director Anytown(ET) , Michigan Apply Now NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people,...
-
Sales and Business Development Director
1 month ago
Lansing, United States Control System Integrators Full timeSales and Business Development Director Sales Lansing Direct Hire May 10, 2024 POSITION SUMMARY The Sales and Business Development Director is responsible for promoting and reaching sales targets, working closely with managers to set goals to meet company objectives, and developing sales plans and business ideas to increase the customer base and improve...
-
Sales and Business Development Director
3 weeks ago
Lansing, United States Control System Integrators Full timeSales and Business Development Director Sales Lansing Direct Hire May 10, 2024 POSITION SUMMARY The Sales and Business Development Director is responsible for promoting and reaching sales targets, working closely with managers to set goals to meet company objectives, and developing sales plans and business ideas to increase the customer base and improve...
-
Community Relations/ Sales Director
6 days ago
Lansing, United States American House Senior Living Full timeCommunity Relations Director-$2500 Sign on Bonus Community Relations Director Position Summary: Under the general direction from the Regional Sales Director, with support from the Executive Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community. As an advocate for potential residents, the...
-
Director of Sales and Marketing
2 weeks ago
Lansing, United States Actia Full timeEOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description ACTIA US is part of the ACTIA Group, an international group that...
-
Regional Sales Director
1 month ago
Lansing, United States OSL Retail Services Full timeOverview: Regional Sales Director Its an exciting time to be at OSL Retail Services, working for a people focused company thats at the top of its game. The momentum weve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our...
-
Regional Sales Director
3 weeks ago
Lansing, United States OSL Retail Services Full timeOverview: Regional Sales Director Its an exciting time to be at OSL Retail Services, working for a people focused company thats at the top of its game. The momentum weve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our...
-
Executive Director
1 week ago
Lansing, Michigan, United States Volunteers of America National Services Full timeCome join our awesome team as a Executive Director at the Senior Community Care of Michigan We are offering great benefits and wonderful work environments Senior Community Care of Maryland is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization. Executive...
-
Regional Director, Sales
3 weeks ago
Lansing, United States City Club Apartments LLC Full timeCOMPANY OVERVIEW City Club Apartments has created the future of apartment living, merging historical knowledge of the apartment industry with best practices of the hospitality industry to create the first true International Apartment Hotel brand, a differentiated living experience. Partnering with award-winning local restaurants and retail & furnished...
-
Transportation Director
2 months ago
Lansing, United States Volunteers of America National Services Full timeCome join our awesome team as Transportation Director at the Senior Community Care of Michigan PACE. We are offering great benefits and positive work environments! Senior Community Care of Michigan PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization....
-
Transportation Director
2 weeks ago
Lansing, United States Volunteers of America National Services Full timeCome join our awesome team as Transportation Director at the Senior Community Care of Michigan PACE. We are offering great benefits and positive work environments! Senior Community Care of Michigan PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization....
-
FLEX Director of Sales and Marketing
2 weeks ago
Lansing, United States Marriott Full timeMarriott FLEX Director of Sales and Marketing Lansing , Michigan Apply Now Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management This is a temporary position. The position is accountable for all sales functions at the assigned property (ies) including proactively soliciting and handling all group, catering and transient opportunities....
-
Director, Corporate Partnerships
4 weeks ago
Lansing, United States AEG Full timeJob Title: Director, Corporate PartnershipsMain Purpose of Job: Partnership Sales, Sales ManagementReports to: General ManagerHours of Work: As required Monday to Friday, weekends, evenings, and holidays as neededContract Type: PermanentLocation: Lansing, MI DBH is seeking a results-oriented sales professional to generate and develop new sponsorship sales...
-
Inside Sales Advisor
3 weeks ago
Lansing, United States Huntington National Bank Full timeDescription Summary: Responsible for generating and expanding client relationships by providing expert payment solutions and recommendations in the small business space from $0-$3 million. You will also partner with branches to identify new sales opportunities for merchant services while also coaching branch staff, calling on prospects/clients,...
-
Director, Corporate Partnerships
2 weeks ago
Lansing, United States CareerBuilder Full timeJob Title: Director, Corporate Partnerships Main Purpose of Job: Partnership Sales, Sales Management Reports to: General Manager Hours of Work: As required Monday to Friday, weekends, evenings, and holidays as needed Contract Type: Permanent Location: Lansing, MI DBH is seeking a results-oriented sales professional to generate and develop new sponsorship...