We have other current jobs related to this field that you can find below

  • Help Desk Technician

    5 days ago

    Fort Worth, United States Paragon IT Professionals Full time

    Paragon IT Professionals is in need of an IT Service Desk Representative (Help Desk Rep) to work on a contract basis through year end 2024. There is a chance of extension (but no guarantees).***Only applicants in the Dallas/Fort Worth metro will be considered***The work will be performed onsite in Fort Worth, TX (location is directly south of DFW...

  • Help Desk Technician

    5 days ago

    Fort Worth, United States Paragon IT Professionals Full time

    Paragon IT Professionals is in need of an IT Service Desk Representative (Help Desk Rep) to work on a contract basis through year end 2024. There is a chance of extension (but no guarantees).***Only applicants in the Dallas/Fort Worth metro will be considered***The work will be performed onsite in Fort Worth, TX (location is directly south of DFW...

  • Help Desk Technician

    3 weeks ago

    Fort Worth, United States Insight Global Full time

    Position: Deskside SupportDuration: 6 Month Contract to Hire (Likely will be converted early, early conversion will be paid)Location: Fort Worth, TexasPay Rate: 20+hrMust-Haves: - 1+ years of experience in a deskside or technical support role - Strong communication skills, good personality - Experience with ticketing systems (They use ServiceNow) Bachelors...

  • Help Desk Technician

    6 days ago

    Fort Lauderdale, United States TEKsystems Full time

    Top Skills' Details Previous help desk phone support experience Experience handling Tier 1 and some Tier 2 tickets in a help desk role Previous password reset experience in a help desk role res Details: Help Desk Technicians ONSITE performing Tier 1 level support, solving & closing tickets as well as escalating to Tier 2 & 3 when needed. They...

  • Help Desk Analyst

    2 months ago

    Fort Worth, United States Robert Half Full time

    Full job descriptionPOSITION SUMMARY:Answer helpdesk phone and email; provide first-call user support by telephone or in person; create and dispatch support tickets for the other helpdesk technicians; setup, install and support software and hardware at offices/plants; support IT projects (group and local).RESPONSIBILITIES & EXPECTATIONS:Answer telephone...

  • Help Desk Analyst

    1 month ago

    Fort Worth, United States Robert Half Full time

    Full job descriptionPOSITION SUMMARY:Answer helpdesk phone and email; provide first-call user support by telephone or in person; create and dispatch support tickets for the other helpdesk technicians; setup, install and support software and hardware at offices/plants; support IT projects (group and local).RESPONSIBILITIES & EXPECTATIONS:Answer telephone...

  • Help Desk Technician

    1 week ago

    Fort Lauderdale, United States TEKsystems Full time

    Description: I got word on Friday we will be looking to recruit 20 Help Desk resources for Broward Health! They hope to onboard these 20 people starting around early September but know with that volume we will be starting people staggered throughout early & mid September…..the sooner the better though. The req is getting put in through TGS and the BDM...

  • IT Help Desk Analyst

    4 weeks ago

    Fort Worth, United States Radiology Associates of North Texas Full time

    Position Summary: Provide IT Tier 1 and Tier 2 Help Desk support for Radiology Associates of North Texas' administrative and physician users to ensure the effective performance of computer information systems and workstations. Tier 1 support includes providing front-line contact for support requests, tracking and monitoring tickets to closure, solving basic...

  • IT Help Desk Analyst

    3 days ago

    Fort Worth, United States Radiology Associates of North Texas Full time

    Position Summary: Provide IT Tier 1 and Tier 2 Help Desk support for Radiology Associates of North Texas' administrative and physician users to ensure the effective performance of computer information systems and workstations. Tier 1 support includes providing front-line contact for support requests, tracking and monitoring tickets to closure, solving basic...

  • Help Desk Technician II

    4 weeks ago

    Fort Lauderdale, United States Hayes Locums Full time

    At Hayes, a Help Desk Technician II is responsible for support of end user service requests and technical issues. Provides technical expertise for operational processes such as onboarding, vendor service requests, and minor projects. Assists clients with any issues involving their computer hardware, communications software, or computer applications. Always...

  • Help Desk Technician II

    4 weeks ago

    Fort Lauderdale, United States Hayes Locums Full time

    At Hayes, a Help Desk Technician II is responsible for support of end user service requests and technical issues. Provides technical expertise for operational processes such as onboarding, vendor service requests, and minor projects. Assists clients with any issues involving their computer hardware, communications software, or computer applications. Always...

  • Help Desk Technician

    2 weeks ago

    Fort Worth, United States MetroSys Full time $25 - $30

    Job DescriptionJob DescriptionOverview: We are seeking a skilled Helpdesk Technician to join our dynamic team, providing essential technical support in a fast-paced onsite environment. This role is crucial in ensuring the smooth operation of IT systems and services within our Windows-based infrastructure, utilizing ServiceNow as our primary ticketing and...

  • Mansion IT Technician

    2 months ago

    Dallas-Fort Worth Metroplex, United States IT Technician Full time

    Job Summary – The Information Technology Assistant is responsible for maintaining the hardware and software of Rosewood Hotels and Resorts the property’s computing and communication environment. This role will work closely with the Information Technology Manager or Director of Information Systems Controller to evaluate equipment, search for alternatives...

  • Help Desk Support Technician

    3 weeks ago

    Fort Lauderdale, United States StaffChase Full time

    Job Title: Helpdesk / Service Desk SupportLocation: Fort Lauderdale, FLJob Type: ContractPosition Status: Onsite roleJob Description:• Hospital Client is doing a large software implementation and they need to do a complete Hardware replacement (PC/Laptop/Printer) and install a standard image (using SCCM) to do installs. The technicians will then install...

  • Help Desk Support Technician

    3 weeks ago

    Fort Lauderdale, United States StaffChase Full time

    Job Title: Helpdesk / Service Desk SupportLocation: Fort Lauderdale, FLJob Type: ContractPosition Status: Onsite roleJob Description:• Hospital Client is doing a large software implementation and they need to do a complete Hardware replacement (PC/Laptop/Printer) and install a standard image (using SCCM) to do installs. The technicians will then install...

  • Customer Experience Analyst

    1 month ago

    Fort Worth, United States Lhoist Group Full time

    POSITION SUMMARY: Answer helpdesk phone and email; provide first-call user support by telephone or in person; create and dispatch support tickets for the other helpdesk technicians; setup, install and support software and hardware at offices/plants; support IT projects (group and local). RESPONSIBILITIES & EXPECTATIONS: Answer telephone calls and emails to...

  • Mansion Front Desk Supervisor

    3 months ago

    Dallas-Fort Worth Metroplex, United States Front Desk Supervisor Full time

    Job summary - • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff. Essential Duties and Responsibilities - (Key Activities) The following are specific responsibilities and...

  • Help Desk Technician

    3 weeks ago

    Fort Worth, United States ACH Child and Family Services Full time

    Job DescriptionJob DescriptionDescription:Position Function:Responsible for providing technical assistance and support related to computer systems, hardware, or software. Manage customer experience for employees and contractors submitting technology related service requests. Communicate effectively with internal and external customers about the resolution of...

  • IT Help Desk Support

    3 months ago

    Fort Worth, United States K2 Staffing, LLC Full time

    Job DescriptionJob DescriptionSummaryOur client is a leading IT Solutions Company located in the Dallas, TX area (Fort Worth, TX) and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that...

  • IT Help Desk Support

    4 weeks ago

    Fort Worth, United States K2 Staffing Full time

    Job DescriptionJob DescriptionSummaryOur client is a leading IT Solutions Company located in the Dallas, TX area (Fort Worth, TX) and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that...

IT Help Desk Technician

2 months ago

Fort Worth, United States Fun Town RV Full time

Summary of Job Purpose:

Serves as the IT reference to provide assistance to company users of FTRV technology resources. This position coordinates basic user technical training and remediation activities, oversees the information resources repository of instructional materials for user applications, and makes recommendations for additions to learning aids and tools. The position conducts needs assessments, monitors and evaluates assistance being offered, and develops approaches to enhance company capabilities for user support. The ideal candidate must have a pleasant and outgoing personality, be a creative thinker and problem solver, work well under pressure, and have the flexibility to work weekends. Additionally, this person must be customer service oriented, have great communication skills, and always maintain a professional image. The primary duties and responsibilities for this position include the following but others can be assigned as needed:

Essential Duties and Responsibilities

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to queries either in person or over the phone.
  • Write training manuals.
  • Train computer users.
  • Maintain daily performance of computer systems.
  • Respond to email messages for customers seeking help.
  • Ask questions to determine the nature of the problem.
  • Walk employees through the problem-solving process.
  • Install, modify, and repair computer hardware and software.
  • Clean up computers.
  • Run diagnostic programs to resolve problems.
  • Install computer peripherals for users.
  • Follow up with customers to ensure issue has been resolved.
  • Gain feedback from customers about computer usage.
  • Run reports to determine malfunctions that continue to occur.
  • Complete daily tasks set forth by upper management.
  • Maintain employee privacy in regards to all access to knowledge.
  • Maintains records, logs, and reports of assistance.
  • Maintain a professional work relationship with all vendors for IT products.
  • Maintain a safe and clean work area for customers and coworkers.
  • Other duties as assigned.
Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • 2+ years of Help Desk experience
  • Technical aptitude
  • Entrepreneurial mindset, achievement and goal-oriented.
  • Share the company's commitment to customer satisfaction.
  • Ability to work independently and as part of a team.
  • Excellent communication skills and customer service skills
  • Capable of efficient planning and organizing
  • Pleasant and professional phone etiquette and excellent communication skills.
  • Availability to work nights and weekends as needed.
  • Computer software proficiency, such as - Google Mail, Sheets, Docs, Calendar Internet software and Sys2K (Dealer Management Software) Contact Management systems.
  • Able to multitask in a fast-paced environment.
Benefits

We offer a competitive salary and an excellent benefit package including:
  • Major Medical-Dental-Vision Insurance
  • Life Insurance
  • Paid Vacation
  • Paid Holidays
  • 401K (profit sharing)
  • Christmas Savings Plan
  • Employee Discounts in Company Store


Fun Town RV is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the U.S. A Drug screen, driving record and background checks may be conducted prior to, and during employment. Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV.