Customer Service

3 days ago


Piscataway, United States Colgateinvestors Full time

Site upgrade in progress. You will not be able to apply at this time. Please be patient and check back with us later. Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet. Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses

Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world. Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live. A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness. Job Title:

Customer Service & Logistics Finance Manager

This position **leads a team** and provides **overall financial aspects leadership to** NA supply

chain customer service and logistics organisation such as:

Relocation Assistance Offered Within Country # 126206 - Piscataway, New Jersey, United States * Logistic cost management * Improving inventory productivity * Ensuring strong internal control compliances in Sarbanes-Oxley around Inventory and Logistic Costing * Provide visibility on short or medium term risk and opportunities to leadership team on timely basis **Responsibilities include, but are not limited to:** * Managing overall inventory health, working closely with the Supply & Demand and Inventory team : * Leading in Inventory Budgeting, Latest Estimates and rolling forecast to division, partnering with team inventory, review assumptions, drivers and trends provided by stakeholders * Ensuring timely monthly closing, submission of Inventory reporting and Corporate Monthly Rolling Estimates (MRE) * Ensuring internal control compliance around inventory, review periodically Supply Managed Inventory (SMI) Consignment status with Plant Controllers and Procurement to ensure consistent contractual status reported in vendor master data. Managing discontinued, slow moving and obsolete materials (SLOB). Provide recommendations on monthly SLOB reserve to ensure appropriate accruals * Provide monthly commentary on inventory movement and ensure visibility of risk and opportunity updates to Divisional Leadership Team against goals and recommendations to close financial gaps * Engaging with manufacturing facilities, distribution centers, Supply Chain Finance, Financial Planning and Demand Planning for all inventory matters * Oversees all financial aspects related to Warehousing, Logistics and Copacking Costing activities, partnering with the logistics team as well as the indirect procurement team: * Managing Warehousing Budget, LE and rolling forecast * Leading month-end closing activities, including ensuring accruals and reserves at appropriate level * Reviewing performance against Budget/LE goals and standards and recommending corrective actions for variances * Partnering with Supply Chain on engaging new 3PLs, Funding the Growth and other projects * Support the validation of 3PL billings (e.g. handling fees via Autopay) * Provide support in driving FTG discipline (validating potential savings, tracking results and ensuring implementation of savings projects) * Translating the US Company Logistics Budget /LE position into annual Freight and Warehouse standards costs by lane and by distribution center, calculate impact of new cost releases * Provide estimated logistics cost for new products and what if studies * Review and manage the invoice accounting blocks related to costing/pricing condition errors * Ensuring compliance of important internal control, including but not limited to + two times wall-to-wall physical inventory counts for distribution centers compliance + Ensuring performance by 3PLs of periodic inventory control activities i.e. cycle counts and snapshots + Coordinating, performing and documenting Fixed Assets physical count, and validation of results (e.g. potential write offs) * Ensure timely update of new leases/renewals in the Lease Controller system * Identifying and implementing continuous improvement opportunities related to financial processes * Liaising with CBS, 3PLs, Plants, Procurement, Tax and External Auditors (PwC) as necessary **Minimum requirements:** * Bachelor's Degree in Accounting or Finance * CPA or MBA a plus * 8+ years of related experience * Demonstrated experience in leadership **Required Technical Skills/Abilities** * Relevant systems knowledge (Spreadsheet, Bi and SAP) * SOX knowledge * Strong analytical, communication and interpersonal skills Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Toms of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hills Science Diet and Hills Prescription Diet. For more information about Colgates global business, visit the Companys web site at . To learn more about Colgate Bright Smiles, Bright Futures oral health education program, please visit . To learn more about Hill's and the Hills Food, Shelter & Love program please visit . To learn more about Toms of Maine please visit . Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation. **Job Segment:**

Service Manager, Logistics, Financial, ERP, Customer Service, Operations, Finance, Technology

#J-18808-Ljbffr



  • Piscataway, United States Cascades Full time

    **Location:** Piscataway, NJ, US **CASCADES** Founded in 1964, Cascades produces, converts and markets packaging and tissue products that are composed mainly of recycled fibers. The Company employs 11,000 employees, who work in more than 90 production units located in North America and Europe. With its management philosophy, half a century of experience in...


  • Piscataway, New Jersey, United States FSTONE Technologies Full time

    Job DescriptionJob DescriptionFSTONE Technologies is looking for a customer service representative to join our team in our remote office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.The ideal candidate has a customer-first mindset and aims to deliver high-quality...


  • Piscataway, United States System One Full time

    Job Title: Customer Service Administrator Location: Piscataway, NJ Hours/Schedule: Mon- Fri 8am- 5pm Type: Contract to hire Responsibilities Provide order management support for Agilex Fragrances Customers, including order entry, allocation of material to orders, returns, invoice disputes and credit adjustments utilizing information systems. Process...


  • Piscataway, United States JobRialto Full time

    Description Job Summary: Primary contact to provide a World-Class Customer Service to Agilex customers. Develop and deliver customer solutions that support business strategies and meet customer expectations. Provide a critical link between Agilex and Customers. Essential Responsibilities and Functions: Provide order management support for Agilex Fragrances...


  • Piscataway, United States National Auto Body Parts Warehouse Powered by Parts Authority Full time

    Powered By Subcompanies: National Auto Body Parts Warehouse Powered by Parts Authority Overview: Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 200 locations servicing...


  • Piscataway, United States Compunnel Inc. Full time

    Provide order management support for Fragrances Customers, including order entry, allocation of material to orders, returns, invoice disputes and credit adjustments utilizing information systems.Process customer complaints including the investigation and the resolution. Work cross-functionally across and customer organizations to ensure appropriate problem...


  • Piscataway, United States Compunnel Full time

    Provide order management support for Fragrances Customers, including order entry, allocation of material to orders, returns, invoice disputes and credit adjustments utilizing information systems. Process customer complaints including the investigation and the resolution. Work cross-functionally across and customer organizations to ensure appropriate problem...


  • Piscataway, New Jersey, United States Synectics Inc Full time

    Job DescriptionJob DescriptionDescription: Primary contact to provide a World-Class Customer Service to Agilex customers. Develop and deliver customer solutions that support business strategies and meet customer expectations. Provide a critical link between Agilex and Customers. Provide order management support for Agilex Customers, including order entry,...


  • Piscataway, United States National Auto Body Parts Warehouse Powered by Parts Authority Full time

    Powered By Subcompanies: National Auto Body Parts Warehouse Powered by Parts Authority Overview: Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 200 locations servicing...


  • Piscataway, United States One Call Concepts, Inc. Full time

    Job DescriptionJob DescriptionSummary or overview of job duties:Starting pay rate is $19.Full and part-time shifts available. All classroom training is full time (M-F from 8:30a-4:00p). Classroom training and on-the-phone training is in our Piscataway office. After successful completion of a portion of phone training, the position is remote indefinitely....


  • Piscataway, United States National Auto Body Parts Warehouse Powered by Parts Authority Full time

    Powered By Subcompanies: National Auto Body Parts Warehouse Powered by Parts Authority Overview: Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 200 locations servicing...

  • Customer Service Rep

    4 weeks ago


    Piscataway, United States Domino's Pizza | MSK Management Full time

    Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be efficient and...


  • Piscataway, United States Robertet Full time

    COMPANY OVERVIEW:Robertet is the world's leading source of natural, sustainable, and organic ingredients and is one of the oldest fragrance and flavor companies in the world. Robertet is a world-renowned innovator in scent and taste with a global reach represented in over 50 countries, 14 manufacturing sites on 3 continents, 3 R&D innovation centers and 12...

  • Technical support

    3 weeks ago


    Piscataway, United States FSTONE Technologies Full time

    Job DescriptionJob DescriptionFSTONE Technologies is looking for a Technical Support Specialist to join our team . This person will provide technical guidance and support to our business and customers.    The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their...

  • Technical support

    2 weeks ago


    Piscataway, United States FSTONE Technologies Full time

    Job DescriptionJob DescriptionFSTONE Technologies is looking for a Technical Support Specialist to join our team . This person will provide technical guidance and support to our business and customers.    The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their...

  • Technical Support

    2 weeks ago


    Piscataway, United States FSTONE Technologies Full time

    Job DescriptionJob Description[FSTONE Technologies] is looking for a Technical Support Specialist to join our team, This person will provide technical guidance and support to our business and customers.    The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their...


  • Piscataway, United States Saint Peter's Healthcare System Full time

    Biller Customer Service Representative Resource Services The Biller Customer Service Representative will: Responsible for answering the Saint Peter's University Hospital phone line. Assist patients with billing questions as well as take patient payments. Take insurance phone calls that come in through the phone line and assist when possible or route to...


  • Piscataway, United States Saint Peter's Healthcare System Full time

    Biller Customer Service Representative Resource Services The Biller Customer Service Representative will: Responsible for answering the Saint Peter's University Hospital phone line. Assist patients with billing questions as well as take patient payments. Take insurance phone calls that come in through the phone line and assist when possible or route to...


  • Piscataway, United States Americold Logistics Full time

    Job Description Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve complaints What You'll Do : •Responds to all customer inquiries and...


  • Piscataway, United States Winsor Consulting Full time

    Winsor Co. is looking for a customer service representative to join our team in our Piscataway office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction....