Service Appointment Coordinator

1 month ago


Bristol, United States Friendship Automotive Full time

At the Friendship Automotive, our customers are friends and our Team Membersare family. In 5 states and 8cities with 18locations, we're looking to add talent to our growing team Come develop your career with an award-winning, customer-focused automotive group.Voted Automotive News Best Dealerships to Work For 11 years and counting We're looking for an Appointment Coordinator to join our Service Team The best candidates are friendly, relaible, and will be ready to grasp new concepts quickly. Responsibilities: Respond quickly and professionally toservice department phone inquiries Set customer appointments to visit service department Provide customers withdealership information Accurately answer customer questions using word tracks or templates Make customer reminder and follow up calls Utilize and maintain Customer Relationship Management system daily Requirements: Strong focus on providing excellent customer service in a fast-paced dealership Internet and computer savvy Excellent written and verbal communication skills Ability to work well in a process-driven environment Detail-oriented and organized Available to work flexible hours, including some Saturdays Benefits: Our benefits package includesmedical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.


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