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Installation Service Coordinator

2 months ago

Las Vegas, United States US LBM Holdings LLC Full time

Installation Service Coordinator - Careers at US LBM Holdings and Subsidiaries

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Installation Service Coordinator

Department:

BMW - Las Vegas

Office:

BMW - Vegas, NV Location:

Las Vegas, NV Click Here to Apply

Now Building – Future Leaders BM Windows, a Division of US LBM Is Seeking a Customer Service Coordinator to join their team Essential Job Duties Answer customer service phone lines and schedule service appointments. Inventory tracking and weekly ordering of screens. Coordinate with Installation and Service Technicians, and/or vendors to maximize completions, minimize days out, and meet customers' schedules. Report on the status of service to sales department and managers, this includes daily entering of previous days notes. Coordinate with shop manager and shipping coordinator paperwork and manufacturing, staging, or delivery of material for next day scheduled services. Maintain database on service requests. Maintain past due service part orders and invoice material as needed. Work with others, internally and externally, to deliver products and services on time and complete. Work with other employees to identify and communicate barriers that keep us from achieving results. May need to train another associate to back up this position during vacations and illness and other absences. Properly invoice and bill for chargeable / billable service. Assist Credit as needed to collect. Create and update a procedure manual for the department. Other duties as assigned by Management We want you to build your career with us Can you check all of these boxes? Knowledge, Skills & Abilities Minimum education required—High school diploma or GED Minimum experience required—1-2 years of office administration and/or millwork experience preferred Special skills/knowledge required — Ability to handle interpersonal conflict, strong verbal and written skills, and ability to pursue collections as needed to meet goals of company. Confidentiality requirement--high Other—Computer literate in applicable software and hardware applications. Physical demands include lifting up to 25 lbs. frequently and 50 lbs. occasionally, standing, walking, or sitting for extended periods of time, and bending or stooping. This position is deemed as a Safety Sensitive position. Building Your Career With Benefits: The Usual.

Medical, Dental, and Vision (starting the 1 st

of the month after 30 days). The Good.

401(k) with company match. The Best.

Paid Time Off and Closed Holidays. Even Better.

Employee Discounts and Company Cookouts. We now offer Daily Pay What you should know about working at BM Windows: We’re all about teamwork

All positions are hands-on, and we band together when necessary. We support each other

We have local and corporate team members to help you along the way and partner on projects as appropriate. We are a relaxed atmosphere.

This is not a suit-and-tie environment. We care about our communities.

USLBM, our divisions, and associates are committed to contributing to the communities where we live and work. We work hard

We are a continuous improvement-driven organization, and we are focused on keeping organized and on task. We’re built on safety.

We provide a safe and healthy workplace for all our employees. Our employees go home in the same condition they came to work. Build Your Future Today With BM Windows. BM Windows is a Division of US LBM Holdings, an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law. Click Here to Apply

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