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Front Desk Associate Location:
1 month ago
WHO WE ARE:
The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.
WHO WE ARE LOOKING FOR:
We are looking for a highly motivated and experienced Front Desk Sales Associate for our salon. Your focus will be meeting monthly/weekly goals, providing excellent customer experience to all of our guests, and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, adding upgrades services. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service. We are looking for a person with a strong work ethic that shows up on time and has a good track record of outstanding attendance.
RESPONSIBILITIES:
Increase membership sales and retail sales.
Meet weekly/monthly salon goals.
Professional phone etiquette
Calling leads and providing service information.
Greet visitors and provide an excellent customer experience.
Book appointments in person or by phone.
Contribute to group operations, such as inventory maintenance.
Maintain a clean and inviting environment.
Be proficient and educated in working the POS software, sales. transactions of clients for services and retail items and manage the end of day cash drawer reconciliation.
Assist with promotional events at the salon or outside the salon to help market the salon and build the brand.
Assisting manager with daily task
REQUIRED SKILLS:
2+ years customer service or retail sales experience
1+ years front desk experience
Strong attention to detail
Strong computer and phone skills
Required proficiency with Microsoft Word and Excel.
Ability to multitask in a fast-paced environment
Ability to work some weekends and evenings
Strong customer service skills and the ability to work professionally with the public.
Experience with MindBody Software is a plus
WHY JOIN OUR TEAM?
Hourly wage; commensurate with experience + Commissions on sales
Promotion opportunities
Free lash extensions and all other salon services
Discounts on retail products
Pay $18hr plus monthly commission bonus
Positive work culture
Available to work
Tuesday 12pm-8pm
Thursday 12pm-8pm
Friday 12-3pm
Every other weekend: Saturday - 8:30-6pm, Sunday 9:30-6pm
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