Front Desk Agent

2 weeks ago


Oakland, United States Executive Inn & Suites Full time $17
Job DescriptionJob Description

Best Western Plus Bayside Hotel/Executive Inn & Suites and on the Embarcadero Cove is searching for a team-oriented, service minded individual who desires to make people happy.This individual should be a positive mined, enthusiastic person who is interested in working in a professional environment where the focus of the property is to anticipate our guests needs and exceed their expectations.

The Executive Inn & Suites is an independent hotel located moments from Jack London Square, 10 minutes from Oakland International Airport and a quick shuttle ride to our local BART station and the remainder of the Bay Area.

The Hotel prides itself as a sanctuary for guests; its peaceful waterside rooms, extensive list of complimentary amenities and service focused staff enable visitors to enjoy the sites of the cities, or concentrate on business affairs.

Front Desk Agent Position Summary:

The Front Desk Agent or GSA works the front desk of the property and assists our guests through the following list of activities:

  • Checking in and Checking out
  • Assistance with Directions
  • Folio Settlement
  • Reservations and Confirmations
  • Message Delivery
  • Phone calls
  • Establishing Property Credit
  • Group Arrivals
  • Familiarization of the Property
  • Safety and Security
  • Events
  • Restaurant Reservations
  • Attraction Knowledge
  • And much, much more

Prior hotel experience is recommended.Positive attitude, engaging personality and a desire to please people are absolutely required for the position.Candidates must have experience with computers and must be able to demonstrate a proclivity to multi-task.

The Front Desk Agent position starting pay is $15.50-$21.84 per hour with a variety of benefits including health, dental and vision insurance, vacation time, sick and holiday pay based on time with the company.

EOE M/F/D/V. The Executive Inn & Suites conducts post-offer Background Check/Drug Testing.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $17.94 - $23.91/hour.

About Executive Inn & Suites: On the sunny side of the bay, just five minutes from the downtown Oaklands historic Business District and 15 miles from San Francisco, youll find one of the most welcoming and comfortable waterfront hotels in the area the Executive Inn & Suites. Its serene and quiet, offering a fresh, new nautical-inspired design. Plus, the gorgeous water views soothe you into a mindset of sheer relaxation. And yet the best of Northern California is easily reachable. You can enjoy San Francisco, San Jose, Silicon Valley and Napa. Attractions like Jack London Square, O.co Coliseum and Oracle Stadium are also accessible.Unwind in spacious, beautifully appointed rooms, many of which feature views of the Oakland Estuary at Embarcadero Cove. Experience complimentary perks setting us among the best values in Oakland that include a hot breakfast buffet, Wi-Fi, parking and shuttle service to Oakland Airport, Jack London Square, the Ferry and the Lake Merritt BART Station. Traveling for business? Amenities like a full-service conference center with four natural light-filled meeting rooms and fully tailored conference planning make the Executive Inn & Suites the number one business hotel in Oakland.Best of all, youll enjoy warm, friendly service from staff members who cant wait to share their favorite local spots with you. Discover San Francisco and all the Bay Area has to offer by staying at Executive Inn & Suites.


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