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Customer Service Representative

4 months ago

Apopka, United States BWI Companies Full time

** Customer Service Representative**

**Job Category****:** Office **Requisition Number****:** CUSTO01548 Showing 1 location **Job Details**

**Description**

****POSITION SUMMARY****

Front counter sales and service. Assist walk-in customers by pulling interior items for customer orders or for shipping. Receive and check in inventory for showroom area. Stock shelves, merchandise products and keep showroom interior clean and organized. Telephone contact with new and existing customer base - promoting and taking orders.

Key benefits for all Full Time BWI employees include 401(k) retirement plan with generous company match, excellent health, dental & vision care plan options, flexible spending account and health savings account options, life & disability insurance, two to four weeks paid vacation, 8 paid company holidays and a generous scholarship fund for dependents.

As a privately held company, BWI has over 60 years of successful sales growth and profitability. As an integral part of the BWI sales & marketing team, you will be growing with the industry leader in wholesale distribution of lawn & garden products. If being an important part of a successful business is something that gets you excited, this career opportunity may be exactly what you're looking for

****ESSENTIAL FUNCTIONS****

**Essential** **Functions** **Statement(s)**

* Front counter sales and service.

* Light office work.

* Pull interior items for customers and/or shipping.

* Stock and merchandise shelves with product.

* Answer phone on front counter as well as confer with new and established customer base.

* Assist outside sales personnel to enhance communication with customer base.

****POSITION QUALIFICATIONS****

**Competency** **Statement(s)**

* Accountability - Ability to accept responsibility and account for his/her

* Communication, Oral - Ability to communicate effectively with others using the spoken

* Communication, Written - Ability to communicate in writing clearly and

* Customer Oriented - Ability to care for customers needs while following company

* Decision Making - Ability to make critical decisions while following company

* Enthusiastic - Ability to bring energy to the performance of a

* Friendly - Ability to exhibit a cheerful demeanor toward

* Organized - Being organized or following a systematic method of performing a

* Self-Starter Possessing the initiative to complete tasks without the direction of others.

****SKILLS & ABILITIES****

****Education:** High School Graduate or General Education Degree (GED)**

****Experience****:** One to two years related industry experience**

****Computer Skills:** Proficient in Microsoft Office (Excel, Word); AS-400 (preferred)**

**Qualifications**

**Skills**

**Behaviors**

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**Motivations**

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**Education**

**Experience**

**Licenses & Certifications**